Unable to open

[Tan]

I just installed start11 with steam, and when I tried to load it, I got the message "Steam has delivered an updated version of start11 v2 on. Do you want to install the update now? "I clicked on ves, then I got the admin privilege prompt, setup open for half a second, and then shut myself down. And tried to restart the computer several times, but to no avail, sometimes the message "This product is not activated on this computer. Do you want to uninstall this product? (y) Or (N) "What can I do to solve this problem? Thank you!

[MagnumPCI]

It reads like you might have installed the trial from our site prior.

Follow this and let us know if you have issues after, please.

https://support.stardock.com/space/SHC/1349320730/Start+Menu+purging+and+re-installing

Sean Drohan
Stardock Product Lifecycle Manager

[Tan]

I logged in to my steam account on another computer. Start11 can be used according to the method you provided, but I logged in to steam on another computer. Is it because the account on the first computer didn't quit?

[Tan]

I have tried according to the method provided by you, and now click the start of the software to display "Starting". The interval between the display of "Starting the executable file" is less than three seconds. The software didn't start normally after that. (Tried to restart the computer several times) The same is true. Uninstall start11 on Steam, and the problem returns to the problem of trial version after installation.

[MagnumPCI]

Start11 itself does not need to be run from Steam after its installed. In fact, if it is 'Launched' from the Steam client, just like anything else run from within the Steam client, it will show 'Running'. Thus, when looking to 'launch' it from another PC, it will show that you cant unless stopped on the other PC. Its not stopping Start11 per se1, its stopping the Start11Config you (must) have open.

With that, after installation, its best to run the Start11 config from a Windows search or its own Program shortcut, not from the Steam client.

https://cdn.stardock.us/support/uploads/2024-04-30_09-24-34.png

Also of note, for you install Start11 on multiple PCs, you would need to have purchased the multi-pc DLC.

Sean Drohan
Stardock Product Lifecycle Manager

[Tan]

Hello, what I want to ask is why I run start112 on my win10 computer. 0 can run normally, but there is the above-mentioned problem in my own win11 system; Is this software not compatible with win11 system for the time being?

[basj66]

Hello,
Sorry to hear you are having issues. But, from what I know there is no Start12 available yet. If you meant Start11, yes, as far I know, Start11 is compatible with Windows 11 on official release version/build. Windows Insider/beta release is not supported.

Thanks
Basj,
Stardock ♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥.

[Tan]

OK, thank you for your answer.

[Tan]

Then I can only wait for start11 to be compatible with win11 system.

[basj66]

Not sure what you mean but, Start11 IS compatible with Windows 11 system.
Thank you,

Basj,
Stardock ♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥♥

[MagnumPCI]

Originally posted by 队友Carry我sorry:

Then I can only wait for start11 to be compatible with win11 system.

Post an image of any errors you are seeing on your Windows 11 PC.

Sean Drohan
Stardock Product Lifecycle Manager

[Tan]

Hello, first of all, I can't show the screenshot here, because I didn't learn to do it like this. Secondly, I bought another Fences5 on steam, and the startup display "steam verification fences failed. Please make sure steam is logged in and try again ", which is exactly the same as start11. I tried to go to stardock and log in with steam, but all failed, and he verified that the email from steam login could not be sent to my mobile phone. I can't find any other solution. If that doesn't work out, I'll consider buying fensce5 or start11 on startdock.

[Tan]

The fensce 5 I bought on startdock shows that the activation code does not activate the fensce. Error code -205 "and start11 open on steam is also error code -205. Why is that?

[Tan]

Submit the question to startdock official. It shows that I am a robot and can't submit it. Let me contact support personnel.

[MagnumPCI]

As a test, I want you to create a new Windows Administrator account:

https://support.microsoft.com/en-us/windows/create-a-local-user-or-administrator-account-in-windows-20de74e0-ac7f-3502-a866-32915af2a34d

While under it, open Steam and try to 'Launch' any Stardock app from it

If it works with one of them, do it for them all, Launch them from the Steam client.

Again, if it works and you have successfully launched them all, log out of the new Windows account, log into your normal one, and do the exact same process, open Steam and launch each app from within the Steam client.

If it fails, take a screenshot of the error and upload it to a cloud drive service of your choice (GoogleDrive, OneDrive, etc) and post a shared link to it.

Sean Drohan
Stardock Product Lifecycle Manager

[doctorfate]

Originally posted by Tan:

Hello, first of all, I can't show the screenshot here, because I didn't learn to do it like this. Secondly, I bought another Fences5 on steam, and the startup display "steam verification fences failed. Please make sure steam is logged in and try again ", which is exactly the same as start11. I tried to go to stardock and log in with steam, but all failed, and he verified that the email from steam login could not be sent to my mobile phone. I can't find any other solution. If that doesn't work out, I'll consider buying fensce5 or start11 on startdock.

I'm getting this same issue trying to install Start11v2 which I just bought on the steam summer sale. I install it, then it force closes steam, and it cannot complete the validation as the steam client is not logged in. Did you figure out a way to do it?