THE HOUSE OF THE DEAD: Remake

THE HOUSE OF THE DEAD: Remake

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Bencad25 May 5, 2022 @ 11:49am
the game crash at the begining!!!
ok so like you see at my title,the game crash at the begining,i just see the screen with the devs,the engine of the game ets...

and after that,the game load,i have a little windows who say the game is executing,and it crash,seriousely,why it does not work,devs please fix this issue,i can't play the game...
Last edited by Bencad25; May 6, 2022 @ 2:45am
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Showing 1-15 of 52 comments
BluNectarine  [developer] May 6, 2022 @ 2:12am 
Hi, we would need you specs :)
Bencad25 May 6, 2022 @ 2:51am 
Originally posted by BluNectarine:
Hi, we would need you specs :)

i have already speculated in my previous message,i launch my game,i see the screen with the devs,engine motor ets marked...

and after that,the game "load" i see a little windows who say the game is executing or crashing,i don't know,and after that the game crash...

honnestly i don't know what made the game crash but i suppose maybe the game is just not compatible with windows 11 or maybe it's the screen resolution who is not right,honnestly i don't know,but please devs fix this crash glitch...
rspagan May 6, 2022 @ 5:14am 
Originally posted by BluNectarine:
Hi, we would need you specs :)
I have the same issue.

My main machine is a Ryzen 7 5700G with 32GB RAM (8GB dedicated to VRAM) running from an NVMe on Windows 10 Pro 21H2, everything is up to date.

Secondary machine is a Ryzen 7 5700U laptop with Radeon RX Vega 8, 16GB RAM, NVMe, Windows 11.

Also tried it on an older 6th Gen Intel i7 with Radeon 460, 16GB RAM, NVMe, Windows 10 Pro 21H2.

All of them will start the game, get to the loading screen, the music will play along with some sound effects, and then the screen turns black while the audio continues. Sometimes the game will exit with a crash, sometimes it will just keep playing audio. On my main machine, the AMD driver will report that an application has caused a drive to timeout, but no further information is given. All of my "play time" is the game crashing or hanging.

(And for what it's worth, I bought this intending to play using the Sinden light gun, but the game kills the border at startup.... this was tried only once on the low end Intel machine after the other more powerful machines failed to launch the game.)
Bencad25 May 7, 2022 @ 11:56am 
ok so just a little update,now the game doesn't crash immediately,now the game "work" on my PC howver,it quit the screen of the game,and when i try to enter the game,the game crash now...
rspagan May 7, 2022 @ 7:11pm 
Originally posted by BluNectarine:
Hi, we would need you specs :)

After the recent update, the game pretends to load for a lot longer. Sometimes, if you move the mouse, you can hear something being selected on mouse-over, but only an overlay screen displays in front of a black screen before crashing minutes later. The mouse cursor changes to a gold one this time, instead of the Windows default. Also, the error on crash is now a Windows error message stating that the program has stopped responding. The AMD error message no longer displays after the crash.
rspagan May 7, 2022 @ 7:35pm 
For what it's worth, I use (niche?) 16:10 aspect ratio monitors, not 16:9. Native resolution of 1920x1200, not 1920x1080. I've tried setting my display to 1920x1080, but the game will try to change the resolution at startup regardless of what aspect ratio I have set.
Karnilyx May 7, 2022 @ 7:46pm 
Originally posted by Bencad25:
Originally posted by BluNectarine:
Hi, we would need you specs :)

i have already speculated in my previous message,i launch my game,i see the screen with the devs,engine motor ets marked...

and after that,the game "load" i see a little windows who say the game is executing or crashing,i don't know,and after that the game crash...

honnestly i don't know what made the game crash but i suppose maybe the game is just not compatible with windows 11 or maybe it's the screen resolution who is not right,honnestly i don't know,but please devs fix this crash glitch...

They're asking for your PC specs, AKA Your GPU, CPU, Etc.
HitManMar May 19, 2022 @ 1:37pm 
I am having this same issue, seems to be common on other forums. Still haven't been able to play
-FOX- May 21, 2022 @ 4:16am 
same problem
CallMeSugarMilk May 22, 2022 @ 12:25pm 
Game has been crashing on me during my playthroughs as of recently, and not sure why, I don't think this started happening until I recently updated my driver and software in AMD Radeon Software to 22.5.1 which is the latest version.

Specs:
CPU: AMD Ryzen 5 5600X 6-Core Processor
GPU: AMD Radeon RX 5600 XT
RAM: 16GB
OS: Windows 10 Home
yokosin May 24, 2022 @ 5:55am 
Device name DESKTOP-3NQEGEI
Processor AMD Ryzen 7 4700U with Radeon Graphics 2.00 GHz
Installed RAM 32.0 GB (31.4 GB usable)
Device ID BE6182F6-7D71-4BEC-9DBD-AFEB940E958C
Product ID 00330-81480-17941-AA274
System type 64-bit operating system, x64-based processor
Pen and touch Pen support

Game is crashing at start. Reinstall apps and no luck

Runnings Windows 11
bottaro May 24, 2022 @ 6:00am 
a lot of people are experiencing this crash but no answers :(
yeah my game is crashing too. other times if it does not crash the game, my game just glitches out the character models to black pixels for no reason at all. the game was running just fine yesterday when i played it.
praeziosus May 25, 2022 @ 9:38am 
bei mir läuft es nur auf meinem langsameren PC. Aber die Auflösung lässt sich auch in den
Optionen zwar verändern wird dann aber vom Programm wieder zurückgestellt.
Das Spiel ist sehr ruckelig. Ebenfalls sind große Fehler in der Textur die erst nach längerer
Zeit vom Programm ergänzt werden. Auf meinem Schnelleren PC läuft es garn nicht.
Das ist besonders schlecht weil ich dort mein Schießkino eingerichtet habe und gerade
hier läuft es nicht. Bei dem Hersteller Support gibt es keine Antwort.
Wollen wir hoffen das bald ein Update kommt.
虛控賴打-Red May 27, 2022 @ 1:18am 
The same problem happens over and over again, and I can't even start the game.
I had to get a refund.:ralphhurt:
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