Game crashes in about 5 minutes of play

[logix247]

I think this is why it crashes, not sure though. If needed i can send the log files by email or something.

<ErrorMessage>Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000029900000028</ErrorMessage>

[KrisRedbeard]

Its trying to read something from memory that does not exist.

Log file mention anything useful?

%LOCALAPPDATA%\GroundBranch\Saved\Logs\GroundBranch.log

Try verifying game files as well.
May be as simple as a bad asset :|

[logix247]

Originally posted by KrisRedbeard:

Its trying to read something from memory that does not exist.

Log file mention anything useful?

%LOCALAPPDATA%\GroundBranch\Saved\Logs\GroundBranch.log

Try verifying game files as well.
May be as simple as a bad asset :|

I've re-installed the game on C:\ - that didn't work.

Sometimes the Unreal thing pops up, did send that in, but mostly it just bugs out within a few minutes.

I havent seen anything in the logfile besides that line, but I can send it in if that would help anything.

[KrisRedbeard]

Press Windows Key + R to bring up the Run dialogue box.

Copy-Paste the local app data line into the Run dialogue box:

%LOCALAPPDATA%\GroundBranch\Saved\Logs\GroundBranch.log

It'll open the log file for you in notepad.
If you scroll the the bottom, it will hopefully have some info that is useful.

There are a few bugs a lot of Unreal Engine games experience
e.g. Unreal Engine is exiting due to D3D device being lost.
Would not surprise me if its one of those :|

[logix247]

Originally posted by KrisRedbeard:

Press Windows Key + R to bring up the Run dialogue box.

Copy-Paste the local app data line into the Run dialogue box:

%LOCALAPPDATA%\GroundBranch\Saved\Logs\GroundBranch.log

It'll open the log file for you in notepad.
If you scroll the the bottom, it will hopefully have some info that is useful.

There are a few bugs a lot of Unreal Engine games experience
e.g. Unreal Engine is exiting due to D3D device being lost.
Would not surprise me if its one of those :|

I found this... it just auto closes itself to the desktop.

[2022.06.02-16.05.12:676][ 0]LogStreaming: Warning: Failed to read file '../../../Engine/Plugins/Runtime/SunPosition/Resources/SunPosition.png' error.


[2022.06.02-16.05.29:457][379]LogTemp: Warning: BarkInfos:
[2022.06.02-16.05.29:457][379]LogTemp: Warning: Clear, Chance: 0.75, TimeOut: 2.00
[2022.06.02-16.05.29:457][379]LogTemp: Warning: Contact, Chance: 1.00, TimeOut: 2.00
[2022.06.02-16.05.29:457][379]LogTemp: Warning: Grenade, Chance: 1.00, TimeOut: 2.00
[2022.06.02-16.05.29:457][379]LogTemp: Warning: ManDown, Chance: 1.00, TimeOut: 2.00
[2022.06.02-16.05.29:457][379]LogTemp: Warning: Reloading, Chance: 0.90, TimeOut: 2.00
[2022.06.02-16.05.29:457][379]LogTemp: Warning: StandBy, Chance: 0.30, TimeOut: 2.00
[2022.06.02-16.05.29:457][379]LogTemp: Warning: Suppressed, Chance: 0.50, TimeOut: 2.00
[2022.06.02-16.05.29:459][379]LogWorld: Bringing up level for play took: 0.010164
[2022.06.02-16.05.29:467][379]LogSlate: New Slate User Created. User Index 8, Is Virtual User: 1
[2022.06.02-16.05.29:467][379]LogSlate: Slate User Registered. User Index 8, Is Virtual User: 1
[2022.06.02-16.05.29:520][379]LogLoad: Took 5.103459 seconds to LoadMap(/Game/GroundBranch/Maps/TheFarm/TheFarm)
[2022.06.02-16.05.29:520][379]LogViewport: Display: Viewport MouseLockMode Changed, LockOnCapture -> LockAlways
[2022.06.02-16.05.29:520][379]LogViewport: Display: Viewport MouseCaptureMode Changed, CapturePermanently -> NoCapture
[2022.06.02-16.05.29:533][379]LogStaticMesh: Allocated 505x510x324 distance field atlas = 159.2Mb, with 438 objects containing 27.8Mb backing data
[2022.06.02-16.05.29:533][379]LogSlate: Took 0.006125 seconds to synchronously load lazily loaded font '../../../GroundBranch/Content/GBCore/UI/Common/FF_Neo_Sans_Medium.ufont' (70K)
[2022.06.02-16.05.29:577][379]LogSlate: InvalidateAllWidgets triggered. All widgets were invalidated
[2022.06.02-16.05.29:599][380]LogSlate: Took 0.000121 seconds to synchronously load lazily loaded font '../../../GroundBranch/Content/GBCore/UI/Common/FF_Neo_Sans_Medium.ufont' (70K)
[2022.06.02-16.05.29:599][380]LogSlate: Took 0.000124 seconds to synchronously load lazily loaded font '../../../GroundBranch/Content/GBCore/UI/Common/FF_Neo_Sans_Regular.ufont' (69K)
[2022.06.02-16.05.29:599][380]LogSlate: Took 0.000114 seconds to synchronously load lazily loaded font '../../../GroundBranch/Content/GBCore/UI/Common/FF_RobotoMono-Bold.ufont' (107K)
[2022.06.02-16.05.29:877][388]LogStreaming: Display: FlushAsyncLoading: 1 QueuedPackages, 69 AsyncPackages
[2022.06.02-16.05.30:184][400]LogSlate: Took 0.000163 seconds to synchronously load lazily loaded font '../../../GroundBranch/Content/GBCore/UI/Common/FF_RobotoMono-Medium.ufont' (107K)
[2022.06.02-16.05.30:189][400]LogSlate: Took 0.004779 seconds to synchronously load lazily loaded font '../../../GroundBranch/Content/GBCore/UI/Common/FF_RobotoMono-Light.ufont' (111K)
[2022.06.02-16.05.30:189][400]LogSlate: Took 0.000163 seconds to synchronously load lazily loaded font '../../../GroundBranch/Content/GBCore/UI/Common/FF_RobotoMono-Regular.ufont' (107K)
[2022.06.02-16.05.30:769][426]LogSlate: Took 0.000149 seconds to synchronously load lazily loaded font '../../../GroundBranch/Content/GBCore/UI/Common/FF_BebasNeue-Regular.ufont' (57K)
[2022.06.02-16.05.31:833][470]LogViewport: Display: Viewport MouseLockMode Changed, LockAlways -> LockOnCapture
[2022.06.02-16.05.31:833][470]LogViewport: Display: Viewport MouseCaptureMode Changed, NoCapture -> CapturePermanently
[2022.06.02-16.05.32:750][508]LogStreaming: Display: FlushAsyncLoading: 1 QueuedPackages, 0 AsyncPackages
[2022.06.02-16.06.08:378][810]LogStreaming: Display: FlushAsyncLoading: 1 QueuedPackages, 0 AsyncPackages
[2022.06.02-16.06.22:585][222]LogStreaming: Display: FlushAsyncLoading: 1 QueuedPackages, 0 AsyncPackages
[2022.06.02-16.07.13:929][713]LogSlate: Took 0.006178 seconds to synchronously load lazily loaded font '../../../GroundBranch/Content/GBCore/UI/Common/FF_Neo_Sans_Bold.ufont' (70K)

[KrisRedbeard]

All standard messages, more or less.
Nothing that says "I am the cause of the crash".
Have you tried validating game files / clearing config files already?

[logix247]

Originally posted by KrisRedbeard:

All standard messages, more or less.
Nothing that says "I am the cause of the crash".
Have you tried validating game files / clearing config files already?

I’ve de-installed it and downloaded again after clearing the applocal folder but it basically just dies after like 5 minutes. I can’t point to what causes it. Memtest done nothing, no overclock, did overclock it boots but quits. Even deleted the unreal 2.xx but that didn’t do anything.

So I guess I’ll try with a later built - it doesn’t even register in event viewer and I’ve haven’t seen the unreal error thing come around lately, maybe it’s due windows 11 idk - shame cause it runs flawlessly till 5 mins in training or whenever I go to customize my gun - freeze game and in a few moments it’s a crash to desktop.

[KrisRedbeard]

> windows 11

No clue there.
I am personally hesitant to update as I am in the middle of AI work :)

> whenever I go to customize my gun

Only then or other times as well?

If it happens the moment you save your .kit and you have some software with runtime protection enabled, it could be as simple as adding the game to its list of exceptions.

I'm just grasping at straws now though :|

[logix247]

I've gotten this error now from the unreal software:


Assertion failed: !Pose[ParentIndex].ContainsNaN() [File:D:\GBDev1032\Engine\Source\Runtime\Engine\Public\BonePose.h] [Line: 633]

[logix247]

CTE gives something like EXCEPTION_ACCESS_VIOLATION - so i guess ill wait till windows gets an update to try again. Shame runs flawless the few minutes it does run.

[KrisRedbeard]

Should not currently be using the CTE version - it is many builds behind the regular version.

[logix247]

I was hoping CTE did something different, but it still goes bananas the same way the other one goes down.

I've basically tried anything - im getting a new GPU soon, but this crashing isnt something i get in any other game - ill still support your work though, hope this gets fixed one day.

[KrisRedbeard]

Appreciate the support.
Still sucks though :|
What GPU are you running currently?

[logix247]

1060 6gb msi basically the most common one around.. mostly will be getting a real 3080.

[logix247]

Originally posted by KrisRedbeard:

Appreciate the support.
Still sucks though :|
What GPU are you running currently?

Last update (the one that added steamdeck supported) fixed it, runs fine now

[KrisRedbeard]

Glad it works now, but nothing was changed in relation to the Steam deck :)
*ugh*
PC game development.