I can't join Online

[L.South]

When i click to join a server it puts me into a never ending loading screen or it says the server has been shutdown or restarted. This happens for all servers. Not sure how to fix or if it's on my end. Never happened with other games.

[KrisRedbeard]

Does you log provide any additional information?

Enter this path in File Explorer / run command and check out your logs:

%LOCALAPPDATA%\GroundBranch\Saved\Logs

With any luck it'll give you more detail.

[L.South]

Originally posted by KrisRedbeard:

Does you log provide any additional information?

Enter this path in File Explorer / run command and check out your logs:

%LOCALAPPDATA%\GroundBranch\Saved\Logs

With any luck it'll give you more detail.

I am now able to join servers sometimes. Other times it will not let me. I looked at the path you told me to look at and this is it's contents, 10 Ground branch Backups, 1 just called ground branch and 1 called Cef3. Not too sure what any of that means. Cef3 is a empty text files with not text inside.

[KrisRedbeard]

Each time the game starts, it renames the previous log (the backups) and creates a new one.

Next time you have the issue, quit out and open up the latest GroundBranch.log with a text editor (Notepad etc) and have a read near the bottom of the file. It may give you an idea what is going on.

[Mr Magoo]

Originally posted by Louie:

When i click to join a server it puts me into a never ending loading screen or it says the server has been shutdown or restarted..

Similar issue here. I get the waiting for rules (cancel) popup. Which seems to timeout after a bit, and then the loading screen which ends up failing.
Is I cancel the "waiting for rules" popup, the loading screen doesn't seem to timeout. I have to kill the process (the kill command from the console works too).

It worked fine yesterday (my first games) and fails today for some reason. I revalidated the game, so it decided to re download something. But the end result was the same.

Looking at the logs, there's nothing really obvious.

There's a bunch of stuff marked as LogNet interspersed with a few other things. Maybe that block will be interesting to you :

[2019.12.14-17.11.18:426][420]LogNetVersion: Checksum from delegate: 1029231012
[2019.12.14-17.12.23:582][283]LogStreaming: Display: Flushing async loaders.
[2019.12.14-17.12.23:586][283]LogNet: Browse: 217.182.173.122:13302//Game/GroundBranch/Maps/FrontEndMap-NEW
[2019.12.14-17.12.23:587][283]LogInit: WinSock: Socket queue. Rx: 32768 (config 32768) Tx: 32768 (config 32768)
[2019.12.14-17.12.23:587][283]PacketHandlerLog: Loaded PacketHandler component: Engine.EngineHandlerComponentFactory (StatelessConnectHandlerComponent)
[2019.12.14-17.12.23:587][283]LogNet: Game client on port 13302, rate 10000
[2019.12.14-17.12.34:308][248]LogNet: Browse: /Game/GroundBranch/Maps/FrontEndMap-NEW?closed
[2019.12.14-17.12.34:308][248]LogNet: UNetConnection::Close: [UNetConnection] RemoteAddr: 217.182.173.122:13302, Name: IpConnection_2147476799, Driver: PendingNetDriver IpNetDriver_2147476800, IsServer: NO, PC: NULL, Owner: NULL, UniqueId: INVALID, Channels: 2, Time: 2019.12.14-17.12.34
[2019.12.14-17.12.34:308][248]LogNet: UChannel::Close: Sending CloseBunch. ChIndex == 0. Name: [UChannel] ChIndex: 0, Closing: 0 [UNetConnection] RemoteAddr: 217.182.173.122:13302, Name: IpConnection_2147476799, Driver: PendingNetDriver IpNetDriver_2147476800, IsServer: NO, PC: NULL, Owner: NULL, UniqueId: INVALID
[2019.12.14-17.12.34:308][248]LogNet: DestroyNamedNetDriver IpNetDriver_2147476800 [PendingNetDriver]
[2019.12.14-17.12.34:308][248]LogExit: PendingNetDriver IpNetDriver_2147476800 shut down
[2019.12.14-17.12.34:308][248]LogNet: Connection failed; returning to Entry
[2019.12.14-17.12.34:313][248]LogLoad: LoadMap: /Game/GroundBranch/Maps/FrontEndMap-NEW?closed
[2019.12.14-17.12.34:313][248]LogWorld: BeginTearingDown for /Game/GroundBranch/Maps/FrontEndMap-NEW
[2019.12.14-17.12.34:316][248]LogWorld: UWorld::CleanupWorld for FrontEndMap-NEW, bSessionEnded=true, bCleanupResources=true
[2019.12.14-17.12.34:325][248]LogNet: UChannel::CleanUp: ChIndex == 0. Closing connection. [UChannel] ChIndex: 0, Closing: 0 [UNetConnection] RemoteAddr: 217.182.173.122:13302, Name: IpConnection_2147476799, Driver: PendingNetDriver IpNetDriver_2147476800, IsServer: NO, PC: NULL, Owner: NULL, UniqueId: INVALID
[2019.12.14-17.12.34:329][248]LogNet: UNetConnection::PendingConnectionLost. [UNetConnection] RemoteAddr: 217.182.173.122:13302, Name: None, Driver: PendingNetDriver None, IsServer: YES, PC: NULL, Owner: NULL, UniqueId: INVALID bPendingDestroy=0 

[lt_delay]

some servers are zombies atm, there is an ongoing issue...
BFS Servers in Germany, France and London lead into the connection error and I found one custom server that also fails (SAS Proving Ground 10)...
other servers work, like Un1t or Kommando Server...

it's not a client side issue...

[Mr Magoo]

Originally posted by lt_delay:

BFS Servers in Germany, France and London lead into the connection error

And of course those were the exact three I tried... Duh.

Thanks for clearing that up.

[KrisRedbeard]

A number of servers crashed as people joined.
I have fixed the logic that was causing the issue internally.
Working on some other fixes, but we'll push them all to the public build once when able.
With any luck that solve the issue.

[Gnoll]

Same problem here.

[TacShooter]

This issue has resurfaced on Xmas Day.

[KrisRedbeard]

Originally posted by TacShooter:

This issue has resurfaced on Xmas Day.

Coming across the reports in the forums and such now.
Fun fun fun :(