Game CRASHES EVERYTIME! LowLevelFatalError

[Amakyusa]

I'm receiving the following error everytime I start the game. It occurs randomly. Anyone else?

LowLevelFatalError [File:F:\RoboCop_MAIN\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 873]
CurrentQueue.Fence.D3DFence->GetCompletedValue() failed
at F:\RoboCop_MAIN\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:939
with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

RX5700XT / Ryzen 2700X / Drivers updated


SOLUTION FOR ME:

Well, since the start of this thread a lot of sugestions to fix the issue were posted. Unfortunately, none of them worked for me,
but they can work for other people, so I'm compiling all of them in a list here
of "possible fixes" . What didn't work for me can work for someone else after all. In the end, in my case I had to UNDERCLOCK and UNDERVOLT my GPU....WTF (core voltage 1000mV max and core 1750Mhz max worked perfectly) . I have to mentiond that the factory specs of my card are 1200mV and core running at 2050Mhz.
So the game worked properly.


But to the list:


=======================================
Y@tJA suggestion:

1. Try adding "-nopsos" in the launch option for the game. This didn't work for me in Robocop
so i eventually removed it, but it did work in Lords of the fallen. This will unfortunately
prevent the game from compiling shaders which reduces stuttering.

2. Navigate to your \steamapps\common\Robocop Rogue City folder and locate Robocop.exe and right
click it. Select the "compatability" tab and check "Run this program in compatability mode for:"
and try selecting either Windows 8 or Windows 7. I'm a Windows 11 user, that might be relevant for this fix.
This worked for me but be patient on your first boot of the game and stay in the main menu for a minute or two.
The game will stutter like no tomorrow but it will eventually finish, this is probably due to a shader
compilation to make the game run smoother when you start playing.

=============================================
Schoolofmonkey suggestion:

Ok after playing round I found out this.

Vista service pack 1 compatibility on the RoboCop-Win64-Shipping.exe file in the Robocop Rogue City\Game\Binaries\Win64 folder works, you can't start the game from the original Robocop.exe.

It takes about a minute of so for the menu to stop being a slide show, I'm guessing its compiling shader.

Now here's the problem, it indicates it's not out hardware that's the issue, it's the games code, it was similar issues for Lords of Fallen and the recent Slenderman remake, both using Unreal 5.
Seems to really hate current CPU/GPU's like the 13900k and 4090's...

Had to lock my 13900k's P-Core speeds manually to 5.5Ghz, once I did that the problem stopped.


============================================
Double-O Dale suggestion:

If you have DLSS Frame Generation turn it off, it helps most of the time but it doesn't always fix it,
sometimes you gotta change your DLSS settings (like go from Balanced to Performance or something)

There doesn't seem to be a definitive fix, and it's something that seems to happen with a wide variety of games and hardware

===========================================

Winny suggestion:

How to restart your graphics driver in Windows 11:

If your PC appears to be working fine, but the visuals have frozen, or you've had a sudden black screen but the PC seems to be working otherwise, you might need to restart your graphics driver.

Step 1: Press Windows key + Ctrl + Shift + B.

Step 2: Your screen(s) will flash black (if they aren't black already) as the driver refreshes.

If it worked, you should find your PC is working again. If this problem persists, you might want to consider reinstalling your graphics driver anyway.

this worked for me dont know if it will work for everyone.

=====================================================

GameWizzard2 suggestion:

Here's what I did to fix the issue and it hasn't crashed since.
In the launch options when you click on properties for the game in steam, use the -high option.
If you continue to crash at the menu after doing this, use the -high and -safe options.
Everything was smooth for me after that.

======================================================

K A Y S A suggestion:

Disabling Frame Generation fixed the crashing for me!

======================================================

Khaos Strife suggestion:

For those having this issue: https://steamcommunity.com/app/1681430/discussions/0/3940146862827775651/?tscn=1698950563

Tldr:

Open Regedit as an admin (search in windows search and then right click, run as admin)

Backup your registry (File -> Export)
Select Export Range 'All'
Save it somewhere you can get to in the event you break something and need to restore
(Create a restore point as well if you are inclined to do so)

Then navigate to the following path:
HKEY_LOCAL_MACHINE -> SYSTEM -> CurrentControlSet -> Control -> GraphicsDrivers

Then perform the following:
Right Click in the right panel in the 'white space' and Select New In Windows Registry
Select DWORD (32-bit) Value
Type TdrLevel (Type as it is written)
Double click or right click TdrLevel and select Modify
Confirm that the vaule is 0
Reboot

This should help resolve the hung GPU error and should help with other games as well.

This is not a 100% fix but it should help.

===============================================================

Zeller suggestion:

I had the same problem. You have to turn off Hardware Accelerated GPU Scheduling in Windows. I just played for several hours without error.
This is a bad solution, because for other games, it's exactly what I need. So now I have to turn it on and off all the time...

==============================================================

[grihm.tkb]

引用自 Tryyton：

Intel for gaming is basically over. way too expensive for fewer fps and much more power consumption. Intel only beats AMD in a few apps but loses in all games pretty much. AMD finally passed Intel at least in the desktop area.

Shame... I have been an Intel guy for so long... I did not even think to look at AMD... mayhaps next time I will do so

[Tryyton]

引用自 grihm.tkb：

Shame... I have been an Intel guy for so long... I did not even think to look at AMD... mayhaps next time I will do so

AMD constantly improves. Since the first Ryzens they get better and better.
Intel basically remastered their last-generation CPUs... and promotes it with up to 10 GHz, but don't tell you that you also need a new expensive mainboard and regular cooling is definitely not possible to reach that speed (yeah kinda obvious). marketing and pr...

if it is a pre-built pc, maybe switch to AMD (which is also MUCH cheaper)!?
fyi, i never had issues with AMD/Nvidia combos and would never use an ATi/AMD gpu (i enjoy RTX way too much).

well... you should have fun with it anyway.

[22justin]

any solution to this besides turning off frame generation

[Ambro]

For me game crashing only when I'm using PS5 gamepad.

[V.]

I have the newest NV drivers and still have the same issue. No frame generation and I tried all the solutions mentioned in 1st post. Win11, 3070ti

[ʙᴜɴ.ᴇ]

adding the TdrLevel to the registry was my fix. Everything else did nothing.

I knew it was fixed the moment I didn't see little green flickering lights all over my screen when my save loaded. Whatever that setting did in registry its stopped the crash and no more flickering lights and everything looks good.

I already had frame generation off and was still crashing either instantly on the menu or instantly when i loaded my save. TdrLevel fixed all that, so if you are struggling, give that option a go. I was 4 hours going through this thread and others trying to get my game working.

[hsdotcomg]

same issue here.

[Tryyton]

so... my new pc is done. let's see if i get the same issues... i really doubt it.
will report back later. still installing stuff, and RC is downloading.

edit: just a quick check. 3440x1440, all epic, lumen on+high, no dlss or anything, tsr, and i got 60+ without any flickering dots on the streets. that performance is fine imo.
oh, frame gen on or off didn't do much.
it also didn't change any of the settings in windows for the game. sure, i optimized it and got rid of crap, but that's it.
i "just" got a 4070ti now...

[TheMidur™]

It also crashes for me, but when I turned off Frame Gen the game started normally

EDIT: Hmm, the game will crash again later even without FrameGen, nice crap Devs...

As soon as you get to the elevator in the first mission, the game crashes, great... Publishing the game but making sure it works for people is obviously beyond your power!!

[Tryyton]

引用自 TheMidur™：

It also crashes for me, but when I turned off Frame Gen the game started normally :atohmonument:

EDIT: Hmm, the game will crash again later even without FrameGen, nice crap Devs...

As soon as you get to the elevator in the first mission, the game crashes, great... Publishing the game but making sure it works for people is obviously beyond your power!!

not sure if you posted before... what system do you have?

i played 6 hrs in the demo without issues, and 9 or so in the full game, all on a 2070. i will finish it on my new pc with a 4070ti. from my side the game runs perfectly fine and looks great too.

but compared to this, i am one of those who encountered every possible bug in cyberprank... i hate that game as much as i enjoyed it, but mostly hate CDPR for releasing that technical trainwreck it was on release. that was much, much worse than this game can ever be. also the fact that one is a multi-million company, and the other a growing indie studio.

[GlenDog75]

引用自 Schoolofmonkey：

引用自 dUB：

same error crash on startup. 4090 13900k 32gb ram on win 11

Same here, same setup, guess our hardware is broke...lol..

Same setup, except for 4080 Founder's Edition. They need to sort out the game for the hardware. It works fine on my laptop, which is a 3070 Ti (I forget which i9) on Win 11.

[Max]

same issue 13900k/4090 rig cannot launch fatal error shader decompress

[ChRis]

Changing Windows Power Plan to energy saving worked for me.

[Colledge]

I5 6500
16 GB RAM
1080 MSI Gaming 8 GB
I put textures on low, the Rest on Middle, Full HD, Upscaling Intel Performance

Looks like the crashes Stop
try this if you have random crashes

[Tryyton]

引用自 ChRis：

Changing Windows Power Plan to energy saving worked for me.

that barely makes any sense though... although, it could hint that your cpu has an issue, maybe with overheating.