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https://download.8bitdo.com/Manual/Controller/M30/M30_Manual.pdf
We have the same Mode settings, and looks like yours (Assuming your also on Windows) is also Hold X and press START. If that's not working though, see if one of the other modes will function, then try re-configuring controls in game (If possible).
https://github.com/gabomdq/SDL_GameControllerDB
You can create a config for your controller according to this. Maybe someone else on here can help with that. Hope it gets sorted.
I had similar issues with my Retrobit Saturn controller; it would always default to the Nintendo Switch mode when starting up, making it sort of user unfriendly for PC gamers.
I ended up giving up on it, even though it feels ****ing great to use.
(maybe I'll give it another shot)