black screen

[M_E_G_A_S_XLR]

after completing the mission in the main story there is black screen.

[nem]

Yeh, i got the same after mission 1.

[김빡박]

me tooooooooooo

[Randwerk]

Hi, can you check if it's still there? We've had a couple patches.

[Jelikal]

It happened to me last night

[Randwerk]

Hey Jelikal, between which levels did it happen? Does it happen every time?

[Jelikal]

It happens after completing a level. Not every time, but every other time or third time. It is when transitioning from ending level stat screen to the next level. The screen goes black but cursor is still visible. I tried to see if the cursor would interact with anything invisible but no luck. Also no keyboard (IE: ESC) reaction from the game. A simple close screen in task or task manager end task lets me restart the game so I can continue.

[Randwerk]

That sounds like a Saving/Loading issue, can you send us your specs to [e-mail] ? It would be especially interesting to know what kind of storage technology you are using, so M2/NVME SSD, SSD over SATA or even HDD. Also try doing a GPU driver update, especially the newer RTX cards or old cards have been causing all kinds of problems when drivers are not up to date...

[Randwerk]

Any updates on this?

[Tabletopcheese]

still happening

[ArmoredRaven]

Happens to me as well sometimes after finishing a mission.
If by old you mean a Geforce 1070, then yes, I got one of those.
Due to post size constraints I only post the first part of my dxdiag.

------------------
System Information
------------------
      Time of this report: 6/8/2023, 21:18:11
             Machine name: SKYNET-PC2
               Machine Id: {558BD4E5-762B-430F-B0B7-9C78A470D4FA}
         Operating System: Windows 11 Pro 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)
                 Language: English (Regional Setting: English)
      System Manufacturer: Micro-Star International Co., Ltd.
             System Model: MS-7C37
                     BIOS: H.I0 (type: UEFI)
                Processor: AMD Ryzen 7 5800X3D 8-Core Processor            (16 CPUs), ~3.4GHz
                   Memory: 65536MB RAM
      Available OS Memory: 65458MB RAM
                Page File: 16633MB used, 52919MB available
              Windows Dir: C:\Windows
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 96 DPI (100 percent)
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
 DirectX Database Version: 1.4.6
           DxDiag Version: 10.00.22621.0001 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
        Sound Tab 4: No problems found.
        Sound Tab 5: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
           Card name: NVIDIA GeForce GTX 1070
        Manufacturer: NVIDIA
           Chip type: NVIDIA GeForce GTX 1070
            DAC type: Integrated RAMDAC
         Device Type: Full Device
          Device Key: Enum\PCI\VEN_10DE&DEV_1B81&SUBSYS_85991043&REV_A1
       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 40809 MB
    Dedicated Memory: 8081 MB
       Shared Memory: 32728 MB
        Current Mode: 3440 x 1440 (32 bit) (60Hz)
         HDR Support: Supported
    Display Topology: Internal
 Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
     Color Primaries: Red(0.672852,0.316406), Green(0.279297,0.655273), Blue(0.147461,0.072266), White Point(0.314453,0.330078)
   Display Luminance: Min Luminance = 0.099600, Max Luminance = 426.859802, MaxFullFrameLuminance = 408.760010
        Monitor Name: Generic PnP Monitor
       Monitor Model: G34WQC A
          Monitor Id: GBT3403
         Native Mode: 3440 x 1440(p) (59.999Hz)
         Output Type: Displayport External
Monitor Capabilities: HDR Supported (BT2020RGB BT2020YCC Eotf2084Supported )
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
      Advanced Color: AdvancedColorSupported 
         Driver Name: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_91a2cdd03914725b\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_91a2cdd03914725b\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_91a2cdd03914725b\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_91a2cdd03914725b\nvldumdx.dll
 Driver File Version: 31.00.0015.3203 (English)
      Driver Version: 31.0.15.3203
         DDI Version: 12
      Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 3.1
 Hardware Scheduling: DriverSupportState:Stable Enabled:True 
         Displayable: Not Supported 
 Graphics Preemption: Pixel
  Compute Preemption: Dispatch
            Miracast: Not Supported by Graphics driver
      Detachable GPU: No
 Hybrid Graphics GPU: Discrete
      Power P-states: Not Supported
      Virtualization: Paravirtualization 
          Block List: No Blocks
  Catalog Attributes: Universal:False Declarative:True 
   Driver Attributes: Final Retail
    Driver Date/Size: 19.05.2023 02:00:00, 770656 bytes
         WHQL Logo'd: n/a
     WHQL Date Stamp: n/a
   Device Identifier: {D7B71E3E-58C1-11CF-707F-96A50EC2D235}
           Vendor ID: 0x10DE
           Device ID: 0x1B81
           SubSys ID: 0x85991043
         Revision ID: 0x00A1
  Driver Strong Name: oem24.inf:0f066de361866ac3:Section024:31.0.15.3203:pci\ven_10de&dev_1b81
      Rank Of Driver: 00CF2001
         Video Accel: 
         DXVA2 Modes: !!removed spam!!
   Deinterlace Caps: !!removed spam!!
        D3D9 Overlay: Not Supported
             DXVA-HD: Supported
        DDraw Status: Enabled
          D3D Status: Enabled
          AGP Status: Enabled
       MPO MaxPlanes: 1
            MPO Caps: Not Supported
         MPO Stretch: Not Supported
     MPO Media Hints: Not Supported
         MPO Formats: Not Supported
    PanelFitter Caps: Not Supported
 PanelFitter Stretch: Not Supported

           Card name: Microsoft Basic Display Driver
        Manufacturer: (Standard display types)
           Chip type: 
            DAC type: 
         Device Type: Display-Only Device
          Device Key: Enum\ROOT\BASICDISPLAY
       Device Status: 4180000B [DN_ROOT_ENUMERATED|DN_DRIVER_LOADED|DN_STARTED|DN_NT_ENUMERATOR|DN_NT_DRIVER|DN_NO_SHOW_IN_DM] 
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 32728 MB
    Dedicated Memory: 0 MB
       Shared Memory: 32728 MB
        Current Mode: Unknown
         HDR Support: Unknown
    Display Topology: Unknown
 Display Color Space: Unknown
     Color Primaries: Unknown
   Display Luminance: Unknown
         Driver Name: c:\windows\system32\driverstore\filerepository\basicdisplay.inf_amd64_02da009b3d736cc1\basicdisplay.sys,c:\windows\system32\driverstore\filerepository\basicdisplay.inf_amd64_02da009b3d736cc1\basicdisplay.sys
 Driver File Version: 10.00.22621.0001 (English)
      Driver Version: 10.0.22621.1
         DDI Version: 12
      Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 1.3
 Hardware Scheduling: DriverSupportState:AlwaysOff Enabled:False 
         Displayable: Not Supported 
 Graphics Preemption: DMA
  Compute Preemption: DMA
            Miracast: Not Supported by Graphics driver
      Detachable GPU: No
 Hybrid Graphics GPU: Not Supported
      Power P-states: Not Supported
      Virtualization: Not Supported
          Block List: No Blocks
  Catalog Attributes: N/A
   Driver Attributes: Final Retail
    Driver Date/Size: 21.06.2006 02:00:00, 94208 bytes
         WHQL Logo'd: n/a
     WHQL Date Stamp: n/a
   Device Identifier: Unknown
           Vendor ID: 0x1414
           Device ID: 0x008C
           SubSys ID: 0x00000000
         Revision ID: 0x0000
  Driver Strong Name: basicdisplay.inf:1080904755d1bda1:MSBDD_Fallback:10.0.22621.1:ROOT\BasicDisplay
      Rank Of Driver: 00FB0000
         Video Accel: Unknown
         DXVA2 Modes: Unknown
      Deinterlace Caps: n/a
        D3D9 Overlay: Unknown
             DXVA-HD: Unknown
        DDraw Status: Enabled
          D3D Status: Enabled
          AGP Status: Enabled
       MPO MaxPlanes: 0
            MPO Caps: Not Supported
         MPO Stretch: Not Supported
     MPO Media Hints: Not Supported
         MPO Formats: Not Supported
    PanelFitter Caps: Not Supported
 PanelFitter Stretch: Not Supported

-------------
Sound Devices
-------------
            Description: Digital Audio (S/PDIF) (High Definition Audio Device)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_1168&SUBSYS_14629C37&REV_1001
        Manufacturer ID: N/A
             Product ID: N/A
                   Type: N/A
            Driver Name: HdAudio.sys
         Driver Version: 10.0.22621.608 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 27.09.2022 02:00:00, 528384 bytes
            Other Files: 
        Driver Provider: Microsoft
         HW Accel Level: Emulation Only
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: G34WQC A (NVIDIA High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0083&SUBSYS_10438599&REV_1001
        Manufacturer ID: N/A
             Product ID: N/A
                   Type: N/A
            Driver Name: nvhda64v.sys
         Driver Version: 1.3.40.14 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 19.01.2023 02:00:00, 121880 bytes
            Other Files: 
        Driver Provider: NVIDIA Corporation
         HW Accel Level: Emulation Only
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Headphones (Oculus Virtual Audio Device)
 Default Sound Playback: No
 Default Voice Playback: Yes
            Hardware ID: Root\oculusvad_OculusVad
        Manufacturer ID: N/A
             Product ID: N/A
                   Type: N/A
            Driver Name: oculusvad.sys
         Driver Version: 13.3.46.740 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 11.02.2021 02:00:00, 75280 bytes
            Other Files: 
        Driver Provider: Oculus
         HW Accel Level: Emulation Only
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Speakers (3- Wireless Controller)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: USB\VID_054C&PID_0CE6&REV_0100&MI_00
        Manufacturer ID: N/A
             Product ID: N/A
                   Type: N/A
            Driver Name: USBAUDIO.sys
         Driver Version: 10.0.22621.608 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 27.09.2022 02:00:00, 282624 bytes
            Other Files: 
        Driver Provider: Microsoft
         HW Accel Level: Emulation Only
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Speakers (Razer Barracuda X)
 Default Sound Playback: Yes
 Default Voice Playback: No
            Hardware ID: USB\VID_1532&PID_0536&REV_0100&MI_00
        Manufacturer ID: N/A
             Product ID: N/A
                   Type: N/A
            Driver Name: USBAUDIO.sys
         Driver Version: 10.0.22621.608 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: n/a
          Date and Size: 27.09.2022 02:00:00, 282624 bytes
            Other Files: 
        Driver Provider: Microsoft
         HW Accel Level: Emulation Only
              Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Headset Microphone (3- Wireless Controller)
  Default Sound Capture: No
  Default Voice Capture: Yes
            Driver Name: USBAUDIO.sys
         Driver Version: 10.0.22621.608 (English)
      Driver Attributes: Final Retail
          Date and Size: 27.09.2022 02:00:00, 282624 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

            Description: Headset Microphone (Oculus Virtual Audio Device)
  Default Sound Capture: Yes
  Default Voice Capture: No
            Driver Name: oculusvad.sys
         Driver Version: 13.3.46.740 (English)
      Driver Attributes: Final Retail
          Date and Size: 11.02.2021 02:00:00, 75280 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

            Description: Microphone (Razer Barracuda X)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: USBAUDIO.sys
         Driver Version: 10.0.22621.608 (English)
      Driver Attributes: Final Retail
          Date and Size: 27.09.2022 02:00:00, 282624 bytes
              Cap Flags: 0x0
           Format Flags: 0x0

[Citizen Snips]

I still experience this issue :( Same symptoms as the others - black screen after completing every other level or so. I'm running on an m.2 but the game is stored on a SATA-connected SSD. Ryzen 7 5950x with a 4080 Super.

[Battle Puppet]

Citizen Snips lähetti viestin:

I still experience this issue :( Same symptoms as the others - black screen after completing every other level or so. I'm running on an m.2 but the game is stored on a SATA-connected SSD. Ryzen 7 5950x with a 4080 Super.

... I was just going to award you for the Futurama reference, yay, but then realized it might look weird. I get this too - choosing "Go Back To Map" instead of "Next Level" seems to help this problem; I don't think it's ever crashed on me just going back to the map, and the only difference between the two is that you have to pick the next level - it doesn't lose your score or anything. It may have crashed once on me going back to the map, but very rarely.