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The bad reviews are mostly written by salty players that wished to play on steam but found out that they can't use their old accounts here. Steam version require you to login your steam-linked account instead to be able to play and use the Steam Wallet for payment. The earliest bad reviews about the bugs are mostly due to the incompatible of the anti-cheat system they are using that crashed with steam's own system (probably the overlay). They have changed and fixed that long ago, about a month after launching here on steam.
Steam version allows you to config your controls more than the official version due to Steam big picture support and Steam-Link. You get to better configure your game on the Steam version. For the aiming, you can switch from auto or manual in the game setting, it's there for all versions of the client.
Default controls should be the same for all versions. So there shouldn't be a better or worse by default. As for EGS itself, well... there's the Tencent trust issues there when compared to Steam for some users here. The publisher there is licensed under miHoYo as well, so it shouldn't be too far away from the Steam version imo... But judging on how EGS do stuffs, the version should be no different than the Hoyoverse official client like their Genshin client, which means it should be the one that's handled by Cognosphere and using Hoyoverse accounts.
But in the end it's all about preferences and which platform is convenient and trustworthy to you i guess. For countries that support Google Play Games (PC)[play.google.com], all you need is the google account to play this game on all platform (except steam)
The insecurity about EGS isn't because of the typical "spyware" in the kids talk... it's the real stuffs about political change that may force Tencent out of USA, meaning they need to sell their stock on EGS and that may lead to a financial crash of that company when Tencent withdraw the funds.... To put it simple, if USA ban Tencent, EGS is dead meat. So it has nothing to do with miHoYo in that case.
Also, miHoYo has "technically" escaped from China and built its new HQ in Singapore (Cognosphere) due to the Chinese new law[wraltechwire.com] taken last year.
Those same laws strictening in China also effect the trust of players on EGS wondering if Tencent will brought over those "healthy and go green policy" in their WeGame over to EGS. But that's not likely to happen because EGS is meant to be different from WeGame and act as Tencent's western portal for gaming business.
That's also why Steam is separated into "Steam China" and "Steam Global". To coup with those new laws on gaming. Yes, Steam is in China as well battling WeGame for business in their home ground. Note: Steam Global and a lot of other gaming platforms are banned in China. Fact is, there isn't much gaming platform in China that operates and approved by their government, so Tencent has been dominating the market there until Steam China showed up, and now that the players there have a choice, most are willing to jump over to Steam due to.. well... people within China are rumored to hate Tencent more than those outside China... and Steam China is providing them with "the promise" of the world's largest game library (getting about 50~60 games approved monthly), while also providing them to buy games in RMB and support China's largest E-Wallet WeChat pay and AliPay (Yes, Tencent still benefits from Steam getting big in China in another way). WeGame had 200mil users in China alone, while Steam had 127mil users worldwide before Steam stepped foot in China. Currently Steam China has over 30mil users and is gaining rapidly over time as their library grows. There's still uncertainty for players to switch due to the same political worries people have in EGS. But Steam has been working close to coup with the Chinese regulations so they are not really operating in a "gray zone" like some suggested, infact, although Steam's selling point is the "privacy protection" in China, they still comply to Chinese laws and like every other game company in China, there's that "Parental Control" that let parent spy on their kids gaming activity. So... if spying is the reason you hated Tencent, then put Steam on the list too.
Side Note: Tencent's WeGame was hit hard by the new regulations in China and they've already closed down their mobile platform last month with a huge lay off of staffs, Tencent isn't doing good at their own home ground. So their Dream of replacing Steam has shattered while Steam inching its way to their doorstep. And their final hope EGS is still far from competing with Steam (50k vs 1k difference in size), EGS is "desperately" going all out in funding game companies to do the free games weekly (yes they paid for the games, with Tencent's fund backing them up, they can burn money like that, and yes, it's a lost in business, that they called "short term" and hoped that they will gain enough momentum to win, it's a large gamble, if either Tencent is out of the game, or they can't reached the target with that money burning, this company is in dead serious financial problem) and they even go low on dirty tricks as signing contracts with the game company they sponsored to only put their games on EGS (which also put them in risk by the US Antitrust law) while on the other hand, they went around suing big companies for antitrust themselves to ensure they earn a place in those platforms. Yes, in short, if you know what's happening, you will normally view this company as "mud dirty and play low". So there IS a fair amount of reasons other players do not prefer to use EGS other than the political issue of Tencent. And currently their majority of users are only in for the free games, only a handful contributed to the sales there while the "biggest" sale came from them burning money. Yes, it's good sale nonetheless for game makers, that's why they are now the preferred platform for indie makers, and with that, they hoped to grow in library size to compete with Steam's massive library size (currently world's largest).
As for the reason why Steam isn't doing anything to stop the expansion of EGS... well... first of all, the size difference between the two is massive, and Steam really can't openly do anything to them with them crazily pulling the trigger on antitrust law (they have the money to burn for law suit with Tencent's funding). Secondly, there's a high chance that EGS will go poof on themselves with that money burning practice. They've built enough enemies by now, and once they runs out of fund, they will be facing the retaliation. And once they stopped funding the free weekends, they are no longer in favor of the indie makers and ofcourse, for those players who join only for the freebies, they will stop supporting them as well. It's a really dangerous game they put up on gambling there, if they can't even get to half the size of Steam by the time they run out of money, they really really are in trouble. They do however still have a trump card up their sleeves, and that's the Unreal Engine and the free benefits they give indie makers to publish their games on EGS, so they are hoping their library size will grow (even though it meant to grow with junk games) with those perks they are giving out to indie/home game makers. -- While Steam on the other hand, is busy doing the opposite by fighting the ever growing profile of junk games in their library to keep their library as clean as possible, but we all know they failed, and more junks are added daily, and they are not even trying like EGS... that's the current difference between them. And with Steam trying to block the junk games, and EGS welcoming them, it's easy to see where the junks will be heading to.
It's also worth pointing out that not all western countries are against those new gaming laws in China. It IS a healthier way to prevent game addiction and all that, just that some of them violates the children's privacy in some culture different point of view. And that's why some European countries start to follow suit with their own edition of the healthy gaming laws fitting for their own country, or even doing stuffs stricter than China by outright banned a certain genre of games, eg Gacha.
Also, the 1st country to put a law restriction on gacha is Japan[venturebeat.com].