Hard restarting my PC randomly

[Zippy]

My PC keeps randomly hard restarting/Crashing while playing AOW4 not happening with any other game. I've updated my drivers and testing on other game but its only doing it on AOW4 anyone know what it could be? It seems to do it randomly, like i'm not clicking end turn or opening a skill page its just happening when ever.

[Aurumworks]

Check your computer temperatures. AoW4 seems to run quite hot, especially when you don't limit the frame rates.

[darkholyPL]

Like to above poster said, your system might be overheating and shutting down to prevent damage. Check your temps during play, with MSI Afterburner or GPU-Z for example.

[SIX]

Spec ?

[SQW]

Specs first before you make a post about performance.
It does sound like a heat issue. For comparison, I'm running an i5, 6600xt, 16G memory, SD card, win11 and the game runs smooth on default High setting. Eats about 70% of CPU and GPU resources and GPU temp is steady at 65-70 degrees.

[Maffeketel]

I've had a similar issue but it has only occured once. The game crashed while booting, it froze on the Paradox logo after which my screen turned black and the system rebooted itself.

I had my temperature overlay on at the time and all temperatures were normal which suprised me as that was the first thing that came to mind. I limited the maximum framerate for the game to 60 fps before this crash occured which makes a temperature issues even more unlikely.

I decided to do some thorough testing but all of my componoments passed testing with flying colours. No signs of overheating or any other errors. I've played other games since then for multiple hours without any issues. I'm at a loss as to what is causing this and I've already seen multiple posts where users reported that this game causes their systems to reboot.

They do seem to very aware of the crashing issues at the moment so I'm hopeful that these severe crashes are at the top of the list. I'm not sure what it could be other then the game itself. Hopefully this will be fixed soon as the game itself is amazing.

[Zippy]

here are my spec's I will test my CPU temp now
NVIDIA GeForce GTX 1070
Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz 3.70 GHz
16.0 GB ram
Microsoft Windows 10 Home
SD card

[Klutch]

I would reseat your GPU, Memory and your CPU if you are comfortable with doing so, before delving into other solutions.

[SQW]

Originally posted by Zippy:

here are my spec's I will test my CPU temp now
NVIDIA GeForce GTX 1070
Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz 3.70 GHz
16.0 GB ram
Microsoft Windows 10 Home
SD card

That's around my spec so it definitely shouldn't tax your machine. Do you have any real-time temperature monitoring overlay so you can see your temp while playing? I know AMD's Adrenaline enhanced sync messes with the game a bit and will really tax the GPU during the faction setup menus and turning it off fixes the issue. Maybe something in the GeForce setup is similar?

[Zippy]

Its sitting at 65C and hard restarting my PC at that temp.

[PeaceMaker]

Originally posted by Zippy:

My PC keeps randomly hard restarting/Crashing while playing AOW4 not happening with any other game. I've updated my drivers and testing on other game but its only doing it on AOW4 anyone know what it could be? It seems to do it randomly, like i'm not clicking end turn or opening a skill page its just happening when ever.

Weird one. Your specs look ok so I would have said Temps too, with the warmer weather, but you say it doesn't happen on any other game? Are you sure?

Test another game for a while and see if your pc also shuts down.

[darkholyPL]

Originally posted by Zippy:

here are my spec's I will test my CPU temp now
NVIDIA GeForce GTX 1070
Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz 3.70 GHz
16.0 GB ram
Microsoft Windows 10 Home
SD card

Btw, when was the last time you changed the thermal paste of your GPU and CPU?

[Zippy]

Its been happening since I bought the game and i've played Warhammer 3 and other games in that time, its not happening with them.

[darkholyPL]

Originally posted by Zippy:

Its been happening since I bought the game and i've played Warhammer 3 and other games in that time, its not happening with them.

That temp you reported, is it GPU or CPU? Check both btw, not just one.
But if both temps are in spec, then it's something else going on. Are you running the hotfix branch?

[Zippy]

no one else seems to be having the same problem so its probably something with my system will do a bunch of testing thanks anyways

[John Newbye]

Maybe clean reinstall the latest nvidia drivers can help. What kind of error did you get in the windows event viewer?