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Freesync does not need exclusive fullscreen to work, and G-Sync should not need it either.
There seem to be several issues, mostly with Nvidia GPUs (or rather their driver) at the moment, so I would assume its more that, than the lack of a really outdated feature that should not be used anymore.
So I would suggest to be patient and wait for patches. They are working on fixing the issues that are being reported.
Game uses DX12. And DX12 doesn't have a true exclusive fullscreen mode like in DX11 and older. And as such there is no real performance difference between running fullscreen or borderless with DX12. Which is why devs didn't bother including a fullscreen mode.
Some DX12 games do include a "fullscreen" option. But those don't run an actual true fullscreen mode. And is as the devs pointed out just an old legacy function that isn't very relevant for dx12 anymore.
With the correct option set in your nvidia control panel, gsync/freesync will function perfectly in AoW4
In fact, there is no advantage whatsoever to running any DX12 games in fullscreen mode. And may even slow down alt tabbing if you run it in that mode for no performance benefit at all. Borderless performs just as well and doesn't come with any slow alt-tabbing issues.
You guys are completely wrong about using the sync technology for windowed mode, yes i know the option exists, i specifically mentioned it. The fact remains that there are annoying issues that come from it because the option is a basically forced hack.
What i didnt know and im assuming the devs dont fully understand this either based on their explanation, is that DX12 on borderless fullscreen picks up G-sync. This is not the case for DX11. So yes as far as i can tell it works fine without needing to enable windowed G-sync.
I said it right here. I also stated in my last post exactly where the discrepancy is.