Crash Uploader giving Internal Server Error

[Perrydotto]

Ahoy - Seriously enjoying the game, the occasional glitch aside. My main problem atm is that when the game crashes (has happened twice in about 10 hours of play) I cannot submit a crash report, the uploader always gives me an Internal Server Error. Even trying like 30-60 minutes later doesn't change anything. I hope this can be adressed, because I would love to be able to actually submit useful crash data but alas.

Keep up the good work.

[アンジェル]

Originally posted by Perrydotto:

Crash Uploader giving Internal Server Error
Ahoy - Seriously enjoying the game, the occasional glitch aside. My main problem atm is that when the game crashes (has happened twice in about 10 hours of play) I cannot submit a crash report, the uploader always gives me an Internal Server Error. Even trying like 30-60 minutes later doesn't change anything. I hope this can be adressed, because I would love to be able to actually submit useful crash data but alas.

Keep up the good work.

Hoy, hoy ~ you are not alone with experiencing the 500 internal server error code. I am assuming boldly with how many players awesomely contribute their findings the load on the server was not too much - not only on the multiplayer server.

[juice.bostwick]

I saw this post when it first went up I can't believe I am back... I have been trying to play this damn game all day and it keeps crashing at round 50-80 and everytime I try to send an error report it says this crap. Did either of you figure out what the fix was. in my last 10 hours of gameplay I have tried to report 4 times

[TriumphJordi]

Originally posted by juice.bostwick:

I saw this post when it first went up I can't believe I am back... I have been trying to play this damn game all day and it keeps crashing at round 50-80 and everytime I try to send an error report it says this crap. Did either of you figure out what the fix was. in my last 10 hours of gameplay I have tried to report 4 times

Hey Juice, in most cases this just indicates that the Crash Report is larger than the allowed Upload size. You can locate your Crash Dump (.dmp file) in your Temp folder and upload it to the Paradox Forums when making a Bug Report.

[mabarry2]

I get the "internal error" message at least 3-5 times a day. It pops up mostly trying to get into a multiplayer game, but also causes combat to crash. A saving grace is when I get back into the game the software ultimately gets me to the same point the game showed the error. Why it this a problem for me? While I have unlimited internet only the first 25G of throughput is at 5G speed. So, multiple game crashes, log-in, game delays, crashes, log-in and so forth takes a real bite into my time allotment at higher speeds.
What does this mean? Turning around game turns quickly has me on the internet at 500-600 Mb speed after 20 days in any one month since May, which is when I began playing Age of Wonders 4.
Ever try playing a game of AoW4 using 500Mb speed?
What about internet banking, researching and file transfer?
: (

[elf-pavlik]

Originally posted by TriumphJordi:

Hey Juice, in most cases this just indicates that the Crash Report is larger than the allowed Upload size. You can locate your Crash Dump (.dmp file) in your Temp folder and upload it to the Paradox Forums when making a Bug Report.

I'm sorry but this sounds ridiculous, game developed by your studio is generating the crash report and fails to upload it to your game studio servers. I don't understand why can't you fix your crash reporting setup instead of asking players to upload crash dumps manually? I <3 this game but this nonsense with broken crash reporting looks like the only unprofessional aspect of it.

[tonywazz]

Originally posted by elf-pavlik:

Originally posted by TriumphJordi:

Hey Juice, in most cases this just indicates that the Crash Report is larger than the allowed Upload size. You can locate your Crash Dump (.dmp file) in your Temp folder and upload it to the Paradox Forums when making a Bug Report.

I'm sorry but this sounds ridiculous, game developed by your studio is generating the crash report and fails to upload it to your game studio servers. I don't understand why can't you fix your crash reporting setup instead of asking players to upload crash dumps manually? I <3 this game but this nonsense with broken crash reporting looks like the only unprofessional aspect of it.

I'm also having this issue a lot. The game crashing are one thing, okay Dev needs to work those out as expected. The crash reporter crashing is just irresponsible. No, I should not need a "work around" for the file size or anything. Either have it hander a larger file size or trim down what is reported to fit.

"Look, we have an automated crash reporter/data collector (8 bytes) and nothing is reported! We doing great!"

Please fix this.