Hitman 2 progression and IOI password

[Osmium]

I just bought Hitman 3 and am trying to link it to my IOI account so I don't have to redo the Hitman 1 and 2 missions to get my stuff back. It says my password or my email is wrong. I've used the same email for 20 years, so it must be the password. I've also used the same password for things like this that don't matter, but whatever. I tried resetting the password and I still haven't gotten an email after 24 hours. It's not in the spam folder or anywhere else. I've repeated the request 2 times and confirmed the email isn't misspelled or something from the autocomplete.

I've spent a few hours reading steam threads, checking discord, contacting support, and troubleshooting. IO support hasn't gotten back to me and if the steam threads from a year ago are anything to go by, they never will. This seems to have been a common issue last year.

Is there some way to extract my password from my Hitman 2 game or something? I'm afraid if I make a new account, it'll prevent me from ever importing my progress in the off chance that the password reset email comes through a week from now.

[Osmium]

Originally posted by brimstone:

uh ask ioi support? no one can help you here

I know, man. I'm not asking someone here to reset my password or something. You all are just players like me. What I'm asking is if there's some workaround that I don't know about or if they had the same issue as me and got it resolved. The only steam threads I could find are those who had the same issue and either refunded the game or had to start over from scratch with a new account. Both seem like bad options to me and I'm hoping those aren't the only choices.

[Kunovega]

Did you even make an account on their website before trying to log in?

Originally posted by Osmium:

I
Is there some way to extract my password from my Hitman 2 game or something? I'm afraid if I make a new account, it'll prevent me from ever importing my progress in the off chance that the password reset email comes through a week from now.

You never had a password for the game. When you log into the website it's an ioi website account which most players never had, so you have to make an account.

If you're just asking for a password retrieval for an account that doesn't exist, there's nothing to send you.

[Osmium]

Originally posted by Kunovega:

Did you even make an account on their website before trying to log in?

Originally posted by Osmium:

I
Is there some way to extract my password from my Hitman 2 game or something? I'm afraid if I make a new account, it'll prevent me from ever importing my progress in the off chance that the password reset email comes through a week from now.

You never had a password for the game. When you log into the website it's an ioi website account which most players never had, so you have to make an account.

If you're just asking for a password retrieval for an account that doesn't exist, there's nothing to send you.

I'll be the first one to admit that it's quite possible that I'm stupid. However, I'm fairly sure that I made an account when I bought the first Hitman game in 2016. That was 7 years ago now, so I don't remember the details. I also don't remember when I transferred that account to Hitman 2 a few years later. I do recall that I had to make some IO account otherwise I had to play in offline mode. My Hitman 2 game still accesses this account whenever I load it up.

It's entirely possible that I never made an account at their website out of game, despite signing up in-game. The fact that Chrome can't recall a password for IO confirms this. I'm still unsure on what I should have done differently. I assumed that making an account in the game would be recorded somewhere on their side.

I appreciate you being brutally honest without being mean.

[Osmium]

Wait... I had a thought. If I don't have an official account at the website, can I make one, load up Hitman 2, switch to the new account I just made, transfer my current Hitman 2 progress over to it, and then transfer *that* over to Hitman 3? Seems kind of convoluted but maybe it'd work.

[Kunovega]

Originally posted by Osmium:

Originally posted by Kunovega:

Did you even make an account on their website before trying to log in?



You never had a password for the game. When you log into the website it's an ioi website account which most players never had, so you have to make an account.

If you're just asking for a password retrieval for an account that doesn't exist, there's nothing to send you.

I'll be the first one to admit that it's quite possible that I'm stupid. However, I'm fairly sure that I made an account when I bought the first Hitman game in 2016. That was 7 years ago now, so I don't remember the details. I also don't remember when I transferred that account to Hitman 2 a few years later. I do recall that I had to make some IO account otherwise I had to play in offline mode. My Hitman 2 game still accesses this account whenever I load it up.

It's entirely possible that I never made an account at their website out of game, despite signing up in-game. The fact that Chrome can't recall a password for IO confirms this. I'm still unsure on what I should have done differently. I assumed that making an account in the game would be recorded somewhere on their side.

I appreciate you being brutally honest without being mean.

It was literally impossible for you to make an ioi website account 7 years ago for Hitman (2016) because the option to do so didn't even exist until several years later. A website account was never at any point required to play or access the game.

You didn't "transfer" any account from Hitman 1 to Hitman 2 because no such account even existed.

ioi Website accounts didn't even exist until the year after Hitman 2 (2018) released, so unless you made one sometime in 2019 when they were created, you probably don't have one. And since the only reason to make one was to sign up for their newsletter, a lot of people didn't and weren't even aware it existed.

[Osmium]

Originally posted by Kunovega:

Originally posted by Osmium:

I'll be the first one to admit that it's quite possible that I'm stupid. However, I'm fairly sure that I made an account when I bought the first Hitman game in 2016. That was 7 years ago now, so I don't remember the details. I also don't remember when I transferred that account to Hitman 2 a few years later. I do recall that I had to make some IO account otherwise I had to play in offline mode. My Hitman 2 game still accesses this account whenever I load it up.

It's entirely possible that I never made an account at their website out of game, despite signing up in-game. The fact that Chrome can't recall a password for IO confirms this. I'm still unsure on what I should have done differently. I assumed that making an account in the game would be recorded somewhere on their side.

I appreciate you being brutally honest without being mean.

It was literally impossible for you to make an ioi website account 7 years ago for Hitman (2016) because the option to do so didn't even exist until several years later. A website account was never at any point required to play or access the game.

You didn't "transfer" any account from Hitman 1 to Hitman 2 because no such account even existed.

ioi Website accounts didn't even exist until the year after Hitman 2 (2018) released, so unless you made one sometime in 2019 when they were created, you probably don't have one. And since the only reason to make one was to sign up for their newsletter, a lot of people didn't and weren't even aware it existed.

In that case there's no progress to be transferred. I'll just have to start over, then. I think I bought Hitman 2 in 2019 or 2020, but I don't have any correspondence from them so I'm pretty sure I never signed up for a newsletter. Thanks for clearing this up!

[tmwfte]

Originally posted by Osmium:

In that case there's no progress to be transferred. I'll just have to start over, then. I think I bought Hitman 2 in 2019 or 2020, but I don't have any correspondence from them so I'm pretty sure I never signed up for a newsletter. Thanks for clearing this up!

I could be wrong, but I think if you create an ioi account now and then launch H2, it will recognize that progress so that you can then carryover in to WoA.

[Kunovega]

Originally posted by Osmium:

Originally posted by Kunovega:

It was literally impossible for you to make an ioi website account 7 years ago for Hitman (2016) because the option to do so didn't even exist until several years later. A website account was never at any point required to play or access the game.

You didn't "transfer" any account from Hitman 1 to Hitman 2 because no such account even existed.

ioi Website accounts didn't even exist until the year after Hitman 2 (2018) released, so unless you made one sometime in 2019 when they were created, you probably don't have one. And since the only reason to make one was to sign up for their newsletter, a lot of people didn't and weren't even aware it existed.

In that case there's no progress to be transferred. I'll just have to start over, then. I think I bought Hitman 2 in 2019 or 2020, but I don't have any correspondence from them so I'm pretty sure I never signed up for a newsletter. Thanks for clearing this up!

That doesn't mean there is no progress to be transferred. There are two different things involved here. You have a game profile from playing the game, this is anonymous data collected while playing, you don't log into it other than to just start the game and agree to the EULA, it's fully automated. This data exists simply from playing while online.

Separate from this is the website account as explained above which didn't exist until 2019.

What you want to transfer is your game data, this isn't automatic and has to be requested.

In order to request it, they have to know who you are, since the game account is anonymous, you're creating a website account and then linking it to steam so they can match your game data.

Just because you don't have a website account doesn't mean you don't have game data. It just means you need to create a website account, link it to steam so it can find your game data and then request the transfer.

There was never any transfer from H1 to H2. There is transfer from H2 to H3. You simply need to create a website account, link it to your steam account and then request the game data be transfered.

All you had to do was use the link in the pinned thread:
https://steamcommunity.com/app/1659040/discussions/0/3189112650398927942/

You have a game profile from playing the game, you don't have a website account because you never signed up for one, there's a button right there to sign up for one that you could have used.

[Osmium]

I finally got it all straightened out.

The problem is that we don't have an agreed upon set of terms and what they mean. When I said "transfer", I meant anything that connected the games, like when I bought H2 and got the H1 DLC unlocked on it. The thing that unlocks progress in H3 is *technically* distinct from that and the difference means a lot more to you than me. Until your last post the words "account" and "profile" were interchangeable to me. Elsewhere in my life those words either mean the exact same thing or are two parts of the same thing. Going from that assumption, making a new account from the link in the pinned thread would have reset my profile and deleted my save game data. Fortunately, it turns out that isn't the case.

There's a lot of convoluted jargon that obfuscated my ability to load up this thing I paid $40 for. It reminds me of how there used to be 20 different ways to buy the game and you literally needed a flow chart to know which version to get. I have over a thousand games in my steam library I've never encountered these kinds of problems with any other video game or video game company. I just wanted to play a game where I kill people by throwing a screwdriver at them from 30 feet away.

[Kunovega]

Originally posted by Osmium:

I finally got it all straightened out.

The problem is that we don't have an agreed upon set of terms and what they mean. When I said "transfer", I meant anything that connected the games, like when I bought H2 and got the H1 DLC unlocked on it. The thing that unlocks progress in H3 is *technically* distinct from that and the difference means a lot more to you than me. Until your last post the words "account" and "profile" were interchangeable to me. Elsewhere in my life those words either mean the exact same thing or are two parts of the same thing. Going from that assumption, making a new account from the link in the pinned thread would have reset my profile and deleted my save game data. Fortunately, it turns out that isn't the case.

Even if you want to be sematic and say account and profile as words mean the same thing, you still have one that is for anonymous game data and the other is for the website account and you need both if you want to transfer progress from H2 to H3.

As for unlocking free DLC in one game based on the other, that was never the same process as transfer of in game levels and equipment and it's also no longer supported.

There's a lot of convoluted jargon that obfuscated my ability to load up this thing I paid $40 for. It reminds me of how there used to be 20 different ways to buy the game and you literally needed a flow chart to know which version to get. I have over a thousand games in my steam library I've never encountered these kinds of problems with any other video game or video game company. I just wanted to play a game where I kill people by throwing a screwdriver at them from 30 feet away.

I literally wrote those guides. I just keep explaining in as many ways as possible until it's understood.