En Garde! - Troubleshooting and support

[76561199400492014]

We’re super excited to introduce our game En Garde! to the world!
We're a small independent team and despite all the care we've put into it, you might still encounter bugs and issues.
We’re sorry for any inconvenience you might have while playing.
If you have anything to report to us, you can let us know here!

Thanks and enjoy your time with En Garde!

- Fireplace Games

[Javinator]

You can't change the buttons bindings with the controller, it autoselects another movement that you don't want to change and change it instead of the selected

[Chompy Wompkins]

My game is consistently crashing when opening a tutorial menu. It seems like there should be a video demonstrating how to parry, but all I've seen is a white box in that space followed by a Low Level Fatal Error. I've already verified the game files, but doing so didn't help. Is there a fix for this?

[Sir Laguna]

Game crashes after selecting new game. Tried different visual configs, standard, DirectX12, updated drivers, nothing seems to work

LowLevelFatalError [File:D:\build\++UE5\Sync\Engine\Source\Runtime\PakFile\Private\IPlatformFilePak.cpp] [Line: 4205]
Retry was NOT sucessful.


0x00007ff64628b14b EnGarde-Win64-Shipping.exe!UnknownFunction []
0x00007ff64628ca1f EnGarde-Win64-Shipping.exe!UnknownFunction []
0x00007ff644813be7 EnGarde-Win64-Shipping.exe!UnknownFunction []
0x00007ff644815683 EnGarde-Win64-Shipping.exe!UnknownFunction []
0x00007ff644818655 EnGarde-Win64-Shipping.exe!UnknownFunction []
0x00007ff644810fa3 EnGarde-Win64-Shipping.exe!UnknownFunction []
0x00007ff644826222 EnGarde-Win64-Shipping.exe!UnknownFunction []
0x00007ff644815410 EnGarde-Win64-Shipping.exe!UnknownFunction []
0x00007ff6448736d4 EnGarde-Win64-Shipping.exe!UnknownFunction []
0x00007ff64496fdf7 EnGarde-Win64-Shipping.exe!UnknownFunction []
0x00007ff64496b081 EnGarde-Win64-Shipping.exe!UnknownFunction []
0x00007ff910957bd4 KERNEL32.DLL!UnknownFunction []
0x00007ff91222ced1 ntdll.dll!UnknownFunction []

Crash in runnable thread Background Worker #2
Crash in runnable thread Background Worker #1

[76561199400492014]

Thanks everyone for your feedback! We will look into all of it!

SquirrelAway™님이 먼저 게시:

The arena level based on the last part of Episode 2 is currently unwinnable. There's a grenadier who spawns up on a ledge and there's nothing flammable to hit her with.

Actually there should be a fuse / gun powder trail going up all the way to an explosive crate right next to her. You have to kick the brasero below her to light the fuse. Do you remember if you had this?

Chompy Wompkins님이 먼저 게시:

My game is consistently crashing when opening a tutorial menu. It seems like there should be a video demonstrating how to parry, but all I've seen is a white box in that space followed by a Low Level Fatal Error. I've already verified the game files, but doing so didn't help. Is there a fix for this?

Sir Laguna님이 먼저 게시:

Game crashes after selecting new game. Tried different visual configs, standard, DirectX12, updated drivers, nothing seems to work

We're very sorry about your crashes. We'll investigate on this as soon as we can. :(

[PiscoT]

The Sound Setting is stuck on Stereo even though I have surround; the rear speakers are working but not the center one, which might lead to the voices being lower volume.

[BigV]

PiscoT님이 먼저 게시:

The Sound Setting is stuck on Stereo even though I have surround; the rear speakers are working but not the center one, which might lead to the voices being lower volume.

Mine is also stuck on stereo but I'm using headphones. Just checking if there's meant to be a separate setting for headphones or not.

[No Rest for the Wicked]

Hi there, currently reviewing your game.
I've found two game-specific bugs and one major problem that I cannot check if it's my hardware, or the game itself. I'm playing the game using a ps4 controller.

First, I swapped the button commands, using triangle to jump, x to dodge and circle to parry, and there were some minor nuisances with the game not letting me swap the commands. Whenever I selected a command and chose to change it, another command would be swapped with a button I ddn't touch. I was able to do the changes when I used the mouse to click the commands directly.

Sadly, the button prompts on the game in order to use the skills wasn't changed. As in, if Pressing L1 brought the skills menu up, it still showed the circle attack as triangle (default dodge) instead of circle (changed dodge).

The second is a small problem in end of the prison episode. After the big main gate brawl with the two cannons, Adalia slips back into the sewers through an open grate, right? There is a small pit in the sewers that, if you fall into, you won't be able to get out, forcing you to reload the checkpoint and redo the whole fight again. I tried jumping, either on the edge of the stone way or the mountain of rubble next to the grate, but couldn't do it.

The third, which I cannot say if it's a problem with the game or my computer, its because it overheated my PC to the point it shut down. I use an AMD Radeon RX 6750 XT, which I thought it would be more than enough to handle the game without overheating.

[Leynx & Fenrir]

Great game!

I've noticed a small oversight in the Spanish translation of the tips and hints. The description of group of elite soldiers is still in English.

3 main issues for me:

1) The engine / camera when our character is back to a high vertical surface (e.g. wall. trees). Often, no proper visibility of the action.

2) The lock on on enemies is a tad messy. There are times I would like to disengage from a lock on to jump over a table in the opposite direction and yet, end doing a backward jump. Same when I feel like taking on enemies on 2 or 3 sides in a successive combo.*

3) I found that very fast, the game doesn't reward an aggressive play style. In some duel, it is almost a chore to dodge, parry then attack as bosses or technical enemies are almost constantly in guard with auto lock*

On another note, many rooms are empty and there a lot of secrets. Why not encourage exploration with some kind of cosmetics?

J'espère qu'il y aura d'autres épisodes ajoutés.

* If it is due to a lack of skill on my par, I will edit my comment.

[chazzergamer]

Not sure if its just something I've done but whenever I'm trying to rebind the keys on a controller it always selects the "Sprint" option, regardless of what I select. I'm trying to change the parry from Triangle (I'm using a PS5 controller) to L1 since I feel better with that mapping but no matter what when I press the "Parry" option, it remaps the sprint.

[chazzergamer]

Nevermind ignore my comment. Something my end! lol

[Cakebread]

chazzergamer님이 먼저 게시:

Nevermind ignore my comment. Something my end! lol

What was your solution? I'm having this same issue

[Cakebread]

Cakebread님이 먼저 게시:

chazzergamer님이 먼저 게시:

Nevermind ignore my comment. Something my end! lol

What was your solution? I'm having this same issue

Just an update for posterity: I was trying to change the keybindings using my gamepad, but no matter what binding I selected it only changed the Sprint action. I tried selecting an action with my mouse rather than the gamepad, and suddenly it was selecting the correct action.

[VOID]

One big annoyance I keep bumping into is Adalia's bravado, which results in a tendency to lock on enemies when I'm trying to parkour around. I'd suggest to tweak the controls so that, as long as I'm holding the sprint button, Adalia refrains from entering a combat stance.

I've also found that crates can be very treacherous, as Adalia does not seem to be able to vault over them when using the dodge button as she does over other obstacles, and tends to get stuck.

[No Rest for the Wicked]

Another dev slight is that while you can't see what are the challenges for a chapter you just got into... if you go to the main menu, then go to the 'select chapter' screen, suddenly you can see them all, even if you haven't completed said chapter.

[No Rest for the Wicked]

Cakebread님이 먼저 게시:

Cakebread님이 먼저 게시:

What was your solution? I'm having this same issue

Just an update for posterity: I was trying to change the keybindings using my gamepad, but no matter what binding I selected it only changed the Sprint action. I tried selecting an action with my mouse rather than the gamepad, and suddenly it was selecting the correct action.

Yeah, that was a problem with me too, and I solved it the same way.