Pre-Order item pack not installed

[lunasey]

After having the game running for a few hours with no issues, exiting to the main menu gives the following error:
"Pre-Order item pack not installed. Downloaded content not installed." Exiting the game and restarting clears it.

https://steamcommunity.com/sharedfiles/filedetails/?id=2849262553

[Two Point Kris]

Hi Lunasey,

We're sorry you've run into this issue, does it have any other affects on your game that you can tell or is it just the message? We believe this issue is just with the message showing incorrectly, but please do let us know if you see any other symptoms that seem related.

Thanks,
Kris

[JVC]

Originally posted by Two Point Kris:

Hi Lunasey,

We're sorry you've run into this issue, does it have any other affects on your game that you can tell or is it just the message? We believe this issue is just with the message showing incorrectly, but please do let us know if you see any other symptoms that seem related.

Thanks,
Kris

Another player reported the same issue but gave a bit more detail.
https://steamcommunity.com/app/1649080/discussions/0/5234891274101462287/

That player was playing on a m1 mac.

Perhaps it's an issue with the mac build?

[lunasey]

Originally posted by Two Point Kris:

Hi Lunasey,

We're sorry you've run into this issue, does it have any other affects on your game that you can tell or is it just the message? We believe this issue is just with the message showing incorrectly, but please do let us know if you see any other symptoms that seem related.

Thanks,
Kris

No impact. I just exit the game and restart. I've never tried to then play a game once it appears to see what would happen.

[lunasey]

Originally posted by JVC:

Originally posted by Two Point Kris:

Hi Lunasey,

We're sorry you've run into this issue, does it have any other affects on your game that you can tell or is it just the message? We believe this issue is just with the message showing incorrectly, but please do let us know if you see any other symptoms that seem related.

Thanks,
Kris

Another player reported the same issue but gave a bit more detail.
https://steamcommunity.com/app/1649080/discussions/0/5234891274101462287/

That player was playing on a m1 mac.

Perhaps it's an issue with the mac build?

I'm on a PC.

[Two Point Kris]

Hi guys,

Thanks for the further information! The team think this should only appear if you have the PreOrder DLC pack licence, but the content isn't installed for some reason. We advise turning off the DLC in your MY DLCs page for Campus, Verifying your game files through Steam, then re-enabling the DLC and verifying game files again. This should hopefully ensure that the correct content is installed and recognised,

I hope that helps,
Kris