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Really sorry about this!
This is happening because the DLC has not been released yet which is why it won't install. Your purchase is a pre-order.
We are officially releasing on 06.12.2022.
Are you able to provide Screen shots of the issue, and can you confirm the purchase option you used?
In the meantime, please make sure the game is closed and then right click on Two Point Campus from your games library, then select Properties followed by DLC, and untick the Space DLC.
Hopefully this will allow you to install the base game without issue.
Let me know if you still have trouble,
Thanks,
Chizel