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Western May 22, 2024 @ 1:21pm
An Unreal process has crashed: UE4-SB2
It's impossible to play! Every half an hour I face this problem! Who can help with this?

LoginId:610e51674b7ec41c554ff2a3241b53b5
EpicAccountId:

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION writing address 0x0000000100000009

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kernel32
ntdll

My PC
Windows 10
RUM 32,0 Gb
Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
GeForce GTX 1080
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Showing 1-9 of 9 comments
Dashing Hopes May 22, 2024 @ 9:02pm 
Getting this same error and have not been able to fix it. I was able to play for a few hours and then it crashed with this error. Now it wont even load the game...same crash every time. I verified files, reinstalled the game, ran as admin.

LoginId:cb42d582485ba2305a7306bd367a9d3c
EpicAccountId:5110e47b4652489a808d983b8193a296

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000005300000003

SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
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user32
user32
SB2_Win64_Shipping
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SB2_Win64_Shipping
SB2_Win64_Shipping
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kernel32
ntdll

Win 11
AMD Ryzen 7 7800X3D
32 GB RAM
AMD Radeon RX 7900 XTX
#1
76561199386880709 May 23, 2024 @ 2:06am 
Guys, try this out:

+ Unplug HOTAS.
+ Re-install Prereq from:
C:\Program Files (x86)\Steam\steamapps\common\SpaceBourne 2\Engine\Extras\Redist\en-us
+ Also you can try this out: Go appdata > Local > SB2 > Remove "Save" folder out of there and paste it to the desktop - Or you can delete the "Config" folder which is inside of "Saved" folder.

If these solutions don't help, let me know please. I hope it can be solved when you try one of these.
#2
Western May 23, 2024 @ 8:38am 
Originally posted by misircioglumelis:
Guys, try this out:

+ Unplug HOTAS.
+ Re-install Prereq from:
C:\Program Files (x86)\Steam\steamapps\common\SpaceBourne 2\Engine\Extras\Redist\en-us
+ Also you can try this out: Go appdata > Local > SB2 > Remove "Save" folder out of there and paste it to the desktop - Or you can delete the "Config" folder which is inside of "Saved" folder.

If these solutions don't help, let me know please. I hope it can be solved when you try one of these.

I did everything you said. Except HOTAS, which I don't have. After 15 minutes of playing the game I got the same error!

When I removed "Save" folder out of appdata > Local > SB2 > and paste it to the desktop I got:

LoginId:610e51674b7ec41c554ff2a3241b53b5
EpicAccountId:

LowLevelFatalError [File:Unknown] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')

SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
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SB2_Win64_Shipping
SB2_Win64_Shipping
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SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
kernel32
ntdll
Last edited by Western; May 23, 2024 @ 8:48am
#3
Opi Jun 29, 2024 @ 2:00am 
Hi 76561199386880709, I had the same problem but now I have followed your instructions. That has solved my problem as those guys above. Thank you!
#4
76561199386880709 Jul 1, 2024 @ 5:48am 
Originally posted by BST Opihi:
Hi 76561199386880709, I had the same problem but now I have followed your instructions. That has solved my problem as those guys above. Thank you!
Glad it's solved! Have fun :steamthumbsup:
#5
76561199386880709 Jul 1, 2024 @ 5:49am 
Originally posted by Western:
Originally posted by misircioglumelis:
Guys, try this out:

+ Unplug HOTAS.
+ Re-install Prereq from:
C:\Program Files (x86)\Steam\steamapps\common\SpaceBourne 2\Engine\Extras\Redist\en-us
+ Also you can try this out: Go appdata > Local > SB2 > Remove "Save" folder out of there and paste it to the desktop - Or you can delete the "Config" folder which is inside of "Saved" folder.

If these solutions don't help, let me know please. I hope it can be solved when you try one of these.

I did everything you said. Except HOTAS, which I don't have. After 15 minutes of playing the game I got the same error!

When I removed "Save" folder out of appdata > Local > SB2 > and paste it to the desktop I got:

LoginId:610e51674b7ec41c554ff2a3241b53b5
EpicAccountId:

LowLevelFatalError [File:Unknown] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')

SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
kernel32
ntdll

Sad to hear this, thank you for the feedback though. Directed this issue to our dev team today. I'll let you know when we have a solution.
#6
76561199386880709 Jul 1, 2024 @ 6:02am 
Originally posted by Western:
Originally posted by misircioglumelis:
Guys, try this out:

+ Unplug HOTAS.
+ Re-install Prereq from:
C:\Program Files (x86)\Steam\steamapps\common\SpaceBourne 2\Engine\Extras\Redist\en-us
+ Also you can try this out: Go appdata > Local > SB2 > Remove "Save" folder out of there and paste it to the desktop - Or you can delete the "Config" folder which is inside of "Saved" folder.

If these solutions don't help, let me know please. I hope it can be solved when you try one of these.

I did everything you said. Except HOTAS, which I don't have. After 15 minutes of playing the game I got the same error!

When I removed "Save" folder out of appdata > Local > SB2 > and paste it to the desktop I got:

LoginId:610e51674b7ec41c554ff2a3241b53b5
EpicAccountId:

LowLevelFatalError [File:Unknown] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')

SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
kernel32
ntdll

Update: Since you deleted the save folder, the settings have been reset, and the game went full screen, causing the display settings to be messed up. To fix this, follow these steps: Go to the menu, click on Settings, then go to the Video section. Find the 'Window Mode' option and select 'Windowed'.
#7
Western Jul 1, 2024 @ 10:28am 
Originally posted by misircioglumelis:
Originally posted by Western:

I did everything you said. Except HOTAS, which I don't have. After 15 minutes of playing the game I got the same error!

When I removed "Save" folder out of appdata > Local > SB2 > and paste it to the desktop I got:

LoginId:610e51674b7ec41c554ff2a3241b53b5
EpicAccountId:

LowLevelFatalError [File:Unknown] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')

SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
kernel32
ntdll

Update: Since you deleted the save folder, the settings have been reset, and the game went full screen, causing the display settings to be messed up. To fix this, follow these steps: Go to the menu, click on Settings, then go to the Video section. Find the 'Window Mode' option and select 'Windowed'.

I did - click on Settings, then go to the Video section. Find the 'Window Mode' option and select 'Windowed'

Three minutes later, I see it again

LoginId:610e51674b7ec41c554ff2a3241b53b5
EpicAccountId:

LowLevelFatalError [File:Unknown] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')

SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
SB2_Win64_Shipping
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SB2_Win64_Shipping
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kernel32
ntdll
#8
justaname Jul 2, 2024 @ 3:46am 
You can try to lower the graphic settings. I once had the same problem (D3D device being lost). What helped on my side was setting "Shadows" from "Epic" to "Low". I haven't tested Medium and High, because I was happy that I didn't got this message any more. Currently I use Epic again and have no problems. Don't know why. I assume changes with 4.1.6+

So my advice:
Set everything to low and see if the problem persists. If not, turn back one-by-one the settings until you notice the crashes. For me it was Shadows.
#9
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SpaceBourne 2 > General Discussions > Topic Details
Date Posted: May 22, 2024 @ 1:21pm
Posts: 9

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