Useful Links, System Requirements and FAQ

[Zeokage]

Please find below a list of links that may help improve your knowledge of the game!

• Game Manual[www.2k.com]
  
• Official Website[nba.2k.com]
  
• 2K Knowledge Base[support.2k.com]
• Server Status[www.nba2k.com]
  
• Official NBA 2K22 Forums[forums.2k.com]
  
• Code of Conduct[support.2k.com]
  
• Facebook[www.facebook.com]
  
• NBA 2K Twitter Account
  
• 2K Support Twitter Account
  
• YouTube
  
• Instagram[www.instagram.com]
  
• TikTok[www.tiktok.com]
  
• NBA Official[official.nba.com]
  
• Patch Updates[nba.2k.com]
  • v1.11 Patch Notes
    
  • v1.10 Patch Notes
    
  • v1.9 Patch Notes
    
  • v1.8 Patch Notes
    
  • v1.6/1.7 Patch Notes
    
  • v1.5 Patch Notes
    
  • v1.4 Patch Notes

If you have a problem with the game and haven't sent in a ticket to 2K Support yet, you should. It's the main way 2K gather data on an issue for the developers to research and work out if it's something they can fix.

If you don’t see an answer to your issue in the Knowledge Database or the official 2K forum, please feel free to submit a support request[support.2k.com]. Make sure the email address you use on the Support site matches your NBA 2K account email address.

If you're on Twitter you can request 2K Support at @2Ksupport, but they do tend to tell you to send in a ticket.

I also suggest using a template like the one below when starting a thread or sending in a support ticket.

GAME AREA:

ISSUE: What the problem is

HOW TO REPRODUCE: Document the steps, in detail, it took for your issue to occur so that they can be used to replicate elsewhere.

FREQUENCY: How many times out of ten does it happen?

EXPECTATION: What you think should be happening.

VISUAL: If you have any videos/pictures of the issue or a link to a current thread on the issue, post the links here.

[Zeokage]

System Requirements

The system requirements are listed on the 2K Knowledge Base[support.2k.com].
The full specification requirements are also on the Store Page, but below are some comparison links to the minimum and recommended CPUs and GPUs. You can put your computer's component in the drop down on the right-hand side and get a comparison. If you don't know what you have, check Help > System Information on your Steam client.

• Mandatory:
  • OS: Windows 7 64-bit, Windows 8.1 64-bit or Windows 10 64-bit
    
  • DirectX: Version 11
    
  • Storage: 110 GB available space
    
  • Sound Card: DirectX 9.0x compatible
    
  • Dual-analog gamepad: Recommended
    
  • Notes:
    • Initial installation requires one-time internet connection for Steam authentication; software installations required (included with the game) include DirectX and Visual C++ Redistributable 2012.
      
    • In order to play NBA 2K22 on PC, you need a processor capable of supporting SSE 4.2 and AVX.
• Minimum:
  • Processor:
    • Intel® Core™ i3-2100 @ 3.10 GHz[cpu.userbenchmark.com]
      
    • AMD FX 4100 @ 3.60 GHz[cpu.userbenchmark.com]
  • Memory: 4 GB RAM
    
  • Graphics:
    • NVIDIA® GeForce® GTS 450 1GB[gpu.userbenchmark.com]
      
    • ATI® Radeon™ HD 7770 1GB[gpu.userbenchmark.com]
• Recommended:
  • Processor:
    • Intel® Core™ i5-4430 @ 3 GHz[cpu.userbenchmark.com]
      
    • AMD FX-8370 @ 3.4 GHz[cpu.userbenchmark.com]
  • Memory: 8 GB RAM
    
  • Graphics:
    • NVIDIA® GeForce® GTX 770 2GB[gpu.userbenchmark.com]
      
    • ATI® Radeon™ R9 270 2GB[gpu.userbenchmark.com]