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If you were apart of the first batch of pre-orders for physical editions. They aren't emailing keys. The key comes on paper in a physical delivery.
The only ones getting keys emailed are the people who ordered the second round "reprints"
haha that must suck. I hope its just comic-sans on a A4 paper all mangled in with the rest of the gamer toys.
Normally physical editions are delivered the day of release, sometimes a day or two after depending on your location and delivery details.
In the case of the 'reprints', the second run of the physical edition, those wont arrive for some months. What is not normal about that is that most physical editions don't have reprints or second runs this close to launch. So it makes sense that the 'reprint' will be delivered later - in this case, April as I understand it.
Production for those likely hasn't started yet, they are likely gearing up to run the production right now and sourcing materials and manpower and time on lines for some items, but then it's Xmas and New Years which is a big holiday season for most so all the finished items in-the-box wont happen until early 2025. In the meantime, anyone who has ordered a physical edition of STALKER 2 will have their key delivered via email.
you need to learn the definition of 'scam'
I paid for a product and I did not receive the product.