Game doesn't start

[HisShadow]

Demo work, main game stuck on Loading card destroyed clips 2/2

[HisShadow]

Mono path[0] = 'D:/Games/Steam/steamapps/common/Artist Life Simulator/Data/Managed'
Mono config path = 'D:/Games/Steam/steamapps/common/Artist Life Simulator/MonoBleedingEdge/etc'
[PhysX] Initialized MultithreadedTaskDispatcher with 20 workers.
Loading player data from D:/Games/Steam/steamapps/common/Artist Life Simulator/Data/data.unity3d
Initialize engine version: 2022.3.41f1 (0f988161febf)
[Subsystems] Discovering subsystems at path D:/Games/Steam/steamapps/common/Artist Life Simulator/Data/UnitySubsystems
GfxDevice: creating device client; threaded=1; jobified=0
Direct3D:
Version: Direct3D 11.0 [level 11.0]
Renderer: NVIDIA GeForce GTX 750 Ti (ID=0x1380)
Vendor: NVIDIA
VRAM: 1999 MB
Driver: 32.0.15.6094
Begin MonoManager ReloadAssembly
- Loaded All Assemblies, in 0.147 seconds
- Finished resetting the current domain, in 0.002 seconds
<RI> Initializing input.
New input system (experimental) initialized
Using Windows.Gaming.Input
<RI> Initialized touch support.
[PhysX] Initialized MultithreadedTaskDispatcher with 20 workers.
UnloadTime: 0.549800 ms
CurrentCulture ru-RU, CurrentUICulture ru-RU
Steam user: HisShadow
Running 1.3.1 on Windows 11 (10.0.22000) 64bit (65376MB RAM, 1999MB VRAM)
Reading C:/Users/User/AppData/LocalLow/Interactive Fate/Artist Life Simulator/HisShadow - settings.json
Loaded 15 music tracks in 429ms from: Assets/Audio/Music/
Loaded 17 atmos tracks in 315ms from: Assets/Audio/Atmos/
Loaded 17 end tracks in 295ms from: Assets/Audio/End/
Loaded 306 sfx clips in 5127ms from: Assets/Audio/Sfx/
Loaded 9 card received clips in 151ms from: Assets/Audio/CardReceived/
Loaded 2 card destroyed clips in 34ms from: Assets/Audio/CardDestroyed/
Compressed TextureFormat RGB Compressed DXT1|BC1 requires a texture size that is a multiple of 4
UnityException: Failed to create texture because of invalid parameters.
at UnityEngine.Texture2D.Internal_Create (UnityEngine.Texture2D mono, System.Int32 w, System.Int32 h, System.Int32 mipCount, UnityEngine.Experimental.Rendering.GraphicsFormat format, UnityEngine.TextureColorSpace colorSpace, UnityEngine.Experimental.Rendering.TextureCreationFlags flags, System.IntPtr nativeTex, System.String mipmapLimitGroupName) [0x00026] in C:\build\output\unity\unity\Runtime\Export\Graphics\Texture.bindings.cs:228
at UnityEngine.Texture2D..ctor (System.Int32 width, System.Int32 height, UnityEngine.TextureFormat textureFormat, System.Int32 mipCount, System.Boolean linear, System.IntPtr nativeTex, System.Boolean createUninitialized, System.Boolean ignoreMipmapLimit, System.String mipmapLimitGroupName) [0x0005f] in C:\build\output\unity\unity\Runtime\Export\Graphics\Texture.cs:786
at UnityEngine.Texture2D..ctor (System.Int32 width, System.Int32 height, UnityEngine.TextureFormat textureFormat, System.Boolean mipChain) [0x00000] in C:\build\output\unity\unity\Runtime\Export\Graphics\Texture.cs:816
at Artist.ArtCodec.Decode (System.IO.Stream s, System.Boolean requestMipmaps, System.Boolean makeNoLongerReadable, System.Int32 startingFromMip) [0x0013e] in E:\work\Artist\Assets\Scripts\ArtCodec.cs:261
at Artist.Extensions+<LoadArt>d__88.MoveNext () [0x0006d] in E:\work\Artist\Assets\Scripts\Extensions.cs:967
UnityEngine.DebugLogHandler:Internal_LogException(Exception, Object)
UnityEngine.DebugLogHandler:LogException(Exception, Object)
UnityEngine.Logger:LogException(Exception, Object)
UnityEngine.Debug:LogException(Exception)
Artist.<>c__DisplayClass66_0:<LoadArtFile>b__0(String, String, LoadArtResult) (at E:\work\Artist\Assets\Scripts\DynamicResourceProvider.cs:190)
Artist.<Process>d__10:MoveNext() (at E:\work\Artist\Assets\Scripts\Extensions.cs:1173)
UnityEngine.SetupCoroutine:InvokeMoveNext(IEnumerator, IntPtr) (at C:\build\output\unity\unity\Runtime\Export\Scripting\Coroutines.cs:17)

(Filename: C:/build/output/unity/unity/Runtime/Export/Graphics/Texture.bindings.cs Line: 228)

NullReferenceException: Object reference not set to an instance of an object
at Artist.DynamicResourceProvider+<>c__DisplayClass66_0.<LoadArtFile>b__0 (System.String file, System.String key, Artist.LoadArtResult result) [0x0004e] in E:\work\Artist\Assets\Scripts\DynamicResourceProvider.cs:196
at Artist.ResourceLoader`1+<Process>d__10[T].MoveNext () [0x001f2] in E:\work\Artist\Assets\Scripts\Extensions.cs:1173
at UnityEngine.SetupCoroutine.InvokeMoveNext (System.Collections.IEnumerator enumerator, System.IntPtr returnValueAddress) [0x00020] in C:\build\output\unity\unity\Runtime\Export\Scripting\Coroutines.cs:17

(Filename: E:/work/Artist/Assets/Scripts/DynamicResourceProvider.cs Line: 196)

[Nova Oportunia]

Thanks for posting HisShadow! It might be related to a corrupt (or missing) files, the easiest solution might be reinstalling the game.

[HisShadow]

Well, this don't help. Check files/reinstall game.

[A.K.Lacer]

I have the same issue, tried reinstalling the game and it didn't work, the last update is what did this?

[Lotl]

Yes, I can also no longer start the game, it's stuck at the same spot others are reporting. It worked fine previously.

[Rick]

Same issue here

[kngzjay]

free update was a ripoff; i demand a free refund!

[toomas]

Please find the savegame folder "%USERPROFILE%/AppData/LocalLow/Interactive Fate/Artist Life Simulator/" (copy/paste it to Windows Explorer, or naviage there manually. Userprofile usually points to C:/Users/<yourname>/). Zip all the contents of it together and send it to [e-mail] for investigation.

At this moment we know that the issue appeared after upgrading Unity engine version (the game used 2019.x.x, but it now uses 2022.x.x). So far we haven't been able to reproduce it on multiple PCs that we can test on.

[Nova Oportunia]

We've tested the new version on a fresh machine (without any prior installs) and also on machines that already had the game before and now updated to the new version. So far, the game has launched and behaved properly in every test machine. We'll keep digging, it might be take a while when we don't find anyone with this (possibly rare) issue and receive their described savegame folder.

[mr zaius]

I have this issue too, both on steam deck & my PC

[spartanking ITA]

I got this same problem (Loading card destroyed clips 2/2), right after the last update

[toomas]

Issue fixed in build v1.3.2. It went public just now. Steam will either automatically update the game or you may need to log out and log in again to get the update.

It turned out that whenever the game decided to load half-resolution textures (either due to low RAM, low VRAM, or low screen resolution) it would fail. From now on the game will always use full resolution textures (I tested it on 4GB RAM on Win10 and there were no issues).

Thank you all who provided logs or savegame folder contents to help us troubleshoot it.