winter festival crashing :(

[MichelleNick]

when i try to play the snowball game in the winter festival, my game crashes. any help would be great! thanks devs!

[Mikixen]

Hello MichelleNick, I'm sorry about the crash!

Which gamemode causes the crash? (Trial, casual, competition or any?). Did you manage to play the minigame at all?

Could you also share a few things with us to help us with the bugfixing?

Crashlog
1) Open Run app (Windows + R key)
2) Copy this to the field: %LOCALAPPDATA%\ResearchStory\CrashLogs
3) Press Ok.

Save File
1) Open Run app (Windows + R key)
2) Copy this to the field: %LOCALAPPDATA%\ResearchStory\Saves
3) Press Ok.
4) Your save file looks like this: 0_Player_savedgame.save

You can send the files to us at [e-mail] or on our Discord[discord.com].
Thank you so much and I'll fix this as soon as possible!

[Mikixen]

Hihi! Just a follow-up on this issue - has it been resolved for you?

[MichelleNick]

Originally posted by Mikixen:

Hihi! Just a follow-up on this issue - has it been resolved for you?

Hi there! I'm so sorry I forgot about this. I just sent the information to the email you listed! I'm not sure if it has been resolved because I have not tried to go back to the festival, I just skipped it. Thank you for following up! NOTE: My spring festival was fine though.

[Mikixen]

Thank you so much for your help!! The information was just what I needed and I have fixed the crash in v0.7.11.e :) Let me know if you face any other issues!

[SeiKaze]

Hi! I still have the issue that the winter festival crashes, but only when I talk to Teagan/right after the dialogue with her and Theo ends (I'm on 0.7.11.h)

[Mikixen]

Hey! Thanks for the update, that sounds like a different bug.

I couldn't reproduce it on my end - could I trouble you to share your crashlog and save file with us again? Thanks so much!!

[SeiKaze]

I put both on the Discord forum!

[Mikixen]

Also updating here that this has been fixed in v0.7.11.j! Thank you again for all your help <3