Keeps going back to title screen.

[Douko]

I have an internet speed averages from 170MBs - 200 MBs with low latency (5-10ms in some games). When loading for a match after finding a game, the game just sends me back to title screen with no errors.
I have developed a habit already that if I didn't hear Mic talk after a few seconds of loading that means im disconnected already.

FIX THE DAMN SERVER PLEASE!

[KOmiguel23]

im having the same problem, did you fix it? what kind of computer you use? a good one or old?

[KOmiguel23]

if possible let me know when you fix it and how you did it

[Douko]

I haven't yet.. I just have to live with it.

[Zenix]

I have the same problem but no one knows how to fix it

[AKIRA]

same. we need solution boys

[Douko]

I think it is a server problem

[cmfs85c4p9]

same。。

[Spencer]

I'm having the same problem I thought I was getting kicked by players..

[KOmiguel23]

yea noone knows, even the mods in their discord server do not know, however we can submit a request for our issue, i did mines, maybe if more people do it, there can be a fix?

US: https://support.bandainamcoent.com/hc/en-us
EU: https://service-en.bandainamcoent.eu/app/ask/p/9631

[KOmiguel23]

guys if your having this problem, can you type in exactly what happens, i plan on using this steam discussion and sending it to bandai namco if it helps

[Zenix]

-> I queue up for a match (either with friends or randoms)
-> sends us to the match
-> loading into the match
-> Loads me back to main menu if my mouse doesn't disappear

[Douko]

Originally posted by KOmiguel23:

guys if your having this problem, can you type in exactly what happens, i plan on using this steam discussion and sending it to bandai namco if it helps

thats cool, i'll send mine too. I hope they can fix it soon.

[KOmiguel23]

ATTENTION

I fixed my game, my solution would only work for people who tried using an alt steam account and it did not work either

simple hard reset your router, thats how i fixed mines, for those whos affects only one steam account, someone had the same problem and contacted bandai namco support

https://support.bandainamcoent.com/hc/en-us

contact them via request, put all the details down, and if needed, mention this request id

"419241"

^^^ this request id had the problem with only one steam account being bugged with matches, make sure to mention that 6 digit id and they might copy the solution from them to yours, obviously include your account version, located on the menu before you log in

and once again, for those whos affects every steam account you play, hard reset your router or get a new router, i hope you guys see this and get back to playing MHUR

[Zenix]

Well I can no longer access any of the gamemodes since it just kicks me back out now still living with it

[Douko]

Lucky me, I still have the ability to play the game but will disconnect every other game now. Restarting my WiFi doesn't help. I sent a tick on their website but they kept saying im sending on EU/US server devs instead of Asia when I was sending from this link:

https://www.bandainamcoent.asia/sea/contact-us

idk man, im starting to get tired of this game. Once I finished my BP i'll stop this play this game for good until they fix the issue.