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You have to grab the IPaddress and Port and manually connect (which is what i do)
My personal dedicated server shows up on the server list just fine. They are doing something wrong and placing the blame on steam...
That would piss me off...
I agree that the issue is on THEIR end.
Here is why :
When I made my server, i found it in the server list early on with the default name the server gives you from creation on GPortal. After I make ANY changes regardless of what they are, the server will not show up. I tested this multiple times.
On top of this, someone mentioned to me in another post that they couldn't see their server until they were in the 27000 port range.
Seems to me that the issue is on THEM, and not Steam or Us.