Window mode - Not working

[Fuzzy]

It's as the title says, changing to window mode or changing the ressolution doesn't seem to do anything.
It's frigging impossible to play this on a 50" WideScreen..

[aleksander.w]

Hi!

Please, let our Player Support know about this issue by contacting them using the contact form at the bottom of the page HERE[11bitstudios.com] or by writing to us using the email: [e-mail]

When contacting them please, provide a more detailed description of the issue, as well as a DxDiag file. You can also attach a link to this thread.

To create DxDiag file please follow the steps below:

• Click on Start
  
• Type “DxDiag” and launch DxDiag
  
• Click on “Save all information”
  
• Save “Dxdiag.txt” file

[Silverminken]

I can add that window mode is broken. will only run in Fullscreen or Windowed Fullscreen mode.

setting widow mode and a different resolutioon does basically nothing. like 2560x1440 for windows mode on 49" ultra wide monitor, with native 5120x1440 resolution does nothing. game keeps running in "full screen" regardless.

[Silverminken]

After some more testing, it is even more broken than I initially discovered... Menu looks ok, but ingame going windowed mode and setting 2560x1440 on a 5120x1440 screen, gives you a STRETCHED 2560x1440 image filling the entire screen.



Every time you start the game it resets to FUYLLSCREEN, but retain the resoluton set...

so trying to set windowed mode with a resoluton of 2560x1440 on a 5120x1440 screen, save settings start a new game, watch articats from streching 16:9 resolution to fill 32:9 resoluton, exit the game, and then start theb game again, and game will now start in fullscreen 2560x1440 distoring main menu and game.




Game is basically unplayable on ultra wide monitors. or for anyone wanting to play in windowed mode.

[Silverminken]

Found the config files for the game here
%localappdata%\11bitstudios\TheAltersDemo\Steam\Saved\Config\Windows

Here we find the GameUserSettings.ini
And you can now find clues to what is happening... Games keeps resetting to this
FullscreenMode=0
LastConfirmedFullscreenMode=2
PreferredFullscreenMode=0

If changing these to
FullscreenMode=2
LastConfirmedFullscreenMode=2
PreferredFullscreenMode=2


The game starts in borderless windowed mode centered on the screen.
but the game move the windows to the left side and then finally switching to FULLSCREEN mode. and when exiting the game the config file is updated.



So it looks that someone hardcoded fullscreen mode in the game somewhere. and the game then saves this when you exit.


Settings like these, matches what you change it to and are kept, I can change to different resolutions and they are saved:
ResolutionSizeX=2560
ResolutionSizeY=1440
LastUserConfirmedResolutionSizeX=2560
LastUserConfirmedResolutionSizeY=1440