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https://forums.playlostark.com/t/server-authentication-error-10010/354623/13
Trotting out the ToS to basically say sorry not sorry you knew the rules. Also funny they just assume drop in traffic must of been bots, they will always find a way even if that was the case.
I feel sorry for them actually, no refunds, no explanaition... just banned!!!
How you can even know someone is using an vpn?
That sounds fishy, i think they banned only the free trash vpn's since those have a higher chance to be used by bots. If you buy a vpn service no one can ban you.
Interesting assessment. So many keep moaning 'do something, do something about the bots', yet anytime anything is done the story changes, 'I meant for you to do something about the bots, except what you've decided to do'.
The reality is that its their property to do with as they see fit. and they have far more to gain or lose than anyone playing and whining.
"The official stance on this is that VPNs are not allowed due to both Valve and Amazon ToS. The reference can be found in section 5.2 of Amazon ToS: https://www.amazon.com/help/ags/terms Even if you are not using the VPN to get around Geographic Restrictions specifically, our legal team has informed me they are still not allowed to be used, so I must advise not to use them as your account may be banned."
So we were told, we agreed to it, and some of the folks decided to mess around and found out.
You are uninformed. Even paid and tiered VPNs like Nord and Proton can have their servers caught up in batches when IPs are banned en masse. The problem with the argument of "just don't use VPN lol" is it abandons and restricts those users coming from authoritarian governments who police and control their internet use. Not everyone uses a VPN to change geographic location, more use it for the privacy features - which Amazon is effectively saying they don't care about and e.g. want to cut off all Russian or Chinese users. It's not a good way to combat botting, either, as already mentioned, so it will just harm legitimate users while failing to negate botters.