The game does not start

[Andrzej Wilkowski]

I bought your game yesterday and I can't launch it. After the logo, only the cursor remains in the window, which can be moved and that's it.
i7-8700K 3.7 GHz, MB Gigabite Aorus Gaming H-370, 32 Гб DDR 4, RTX-4070Ti, Windows 10

[Varg_BŁR]

The same problem, black screen with cursor right after intro, saying that the game was made on unity.

[zmagar91]

I had the same problem until I disabled cloud saves in the game settings on Steam. Also from discord:

@everyone
After the update, some players had a problem with entering the game. This is due to the new system of saving and uploading them to the cloud. We've disabled cloud saves, but if you're still having this problem, there are two ways to fix it:
1. Check the availability of free space on the C drive (where Steam is located);
2. Delete the Corsairs Legacy folder from the Windows registry (Registry Editor) and restart the Steam client.

Enjoy the game 🙂

But in my case just disabling cloud saves helped.

[Andrzej Wilkowski]

Originally posted by zmagar91:

1. Check the availability of free space on the C drive (where Steam is located);
2. Delete the Corsairs Legacy folder from the Windows registry (Registry Editor) and restart the Steam client.

I have steam installed on another disk. Not on disk C. There's a lot of space there.
I do not know how to do this. I'm not good at computers and software.
I have never had similar problems with other Steam games.

[Varg_BŁR]

Originally posted by zmagar91:

I had the same problem until I disabled cloud saves in the game settings on Steam. Also from discord:

@everyone
After the update, some players had a problem with entering the game. This is due to the new system of saving and uploading them to the cloud. We've disabled cloud saves, but if you're still having this problem, there are two ways to fix it:
1. Check the availability of free space on the C drive (where Steam is located);
2. Delete the Corsairs Legacy folder from the Windows registry (Registry Editor) and restart the Steam client.

Enjoy the game 🙂

But in my case just disabling cloud saves helped.

That's great, but nothing of that works and just for the developers: when they tell to delet something from the register it would be great to tell the EXACT PATH to their stuff in the register, I have plenty of programmes on my PC and of course this game is not the only one named "Corsairs bla bla bla" so I just can't delete everythig that contains word "Corsairs"

[Andrzej Wilkowski]

1. There is no point about Cloud saving in the game Properties.
2. Deleting the folder from the registry (Registry Editor) did not help.

[zmagar91]

Originally posted by Andrzej Wilkowski:

1. There is no point about Cloud saving in the game Properties.
2. Deleting the folder from the registry (Registry Editor) did not help.

I did this way:

"Log into Steam.
Go to your Library.
Right-click on the game you want to disable cloud sync and select “Properties.”
Select the “General” tab and uncheck the”Keep game saves in the Steam cloud” option.
Press enter and close the window."

For me this helped and i did not delete any folders in registry.

[tbrsim]

Black screen with cursor, game is installed on a non C: disk, plenty of space on all disks, option to disable cloud saves does not any more exist.

[tbrsim]

Originally posted by tbrsim:

Black screen with cursor, game is installed on a non C: disk, plenty of space on all disks, option to disable cloud saves does not any more exist.

Oh, and I ran the demo without problems a few months ago

[zmagar91]

Originally posted by tbrsim:

Black screen with cursor, game is installed on a non C: disk, plenty of space on all disks, option to disable cloud saves does not any more exist.

Try using regedit to delete the corsairs folder from windows registry.

[tbrsim]

Originally posted by zmagar91:

Originally posted by tbrsim:

Black screen with cursor, game is installed on a non C: disk, plenty of space on all disks, option to disable cloud saves does not any more exist.

Try using regedit to delete the corsairs folder from windows registry.

That worked, should not be necessary though

[Zaber]

So go to your Windows Registry in your windows search, open the software dropdown menu, Find (Mauris), open the dropdown and delete the corsairs File, Easy fix in detail for those who are struggling and think it might be rocket science :)

[nathan.passelande]

Originally posted by Zaber:

So go to your Windows Registry in your windows search, open the software dropdown menu, Find (Mauris), open the dropdown and delete the corsairs File, Easy fix in detail for those who are struggling and think it might be rocket science :)

Thank you guy ! You just ended 3 months of hassle

[pkrakowski2]

got the same problem black window