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I love it that those who try and cheat potentially get screwed with issues xD
From what i read, no way to fix it, either try reloading a previous save / last checkpoint or start over.
If you used or use cheats turn them off and restart your game xD
That bug seems to be heavily related to that.
If you didn't, send a support ticket up odds are they might ask for a save file so they can verify if the game messed up or there was an outside source and hopefully create a fix since it would be a gamebreaking bug and not just a normal bug that can be bypassed/ignored.
Just got the key crafted to open the lower section of the vault and atreus will not shoot an arrow at the crystal or do anything to that matter
T-pose in the middle of the fight, and never went back to normal. I can't advance in the game. And when I get on a boat, I can't get out of it anymore, because the O button doesn't appear to press when we're in places where this should happen.
Then I went back on a backup version of that savegame and turned on one-hit kills and believe it or not, as soon as one of the enemies went for Atreus the bug started happening as soon as the combat was over. Doesn't matter which Trial, it's always the same result. I even went out of Muspelheim and tried it in the wild, same result.
So, anyone who is experiencing this "bug" be honest about whether or not you used cheats and maybe go back to a savegame that was before you used them. That seems to be the only solution as the "bug" corrupts your savefile permanently.
If you have this bug without using any form of cheats, there's a good chance your savefile got corrupted in another way and the same solution might help you. Just find the point in the game where the corruption happened (it transfers to all subsequent saves and autosaves naturally) and see if loading a save from earlier fixes it. Otherwise your only chance is to restart the game as I don't see or think how Santa Monica Studios is gonna help you here.
There is a known issue when using outside apps to alter the game that result in damaging atreus
So, people have been saying it happens when you do 1-hit cheats or alter his damage.
To fix it, I think you just have to load an earlier save before atreus gets bugged. Hope that helps. :|