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BrotherGlacius has Dungeon Alchemist

Jun 25, 2024 @ 7:58am

App won't get past loading screen

Well wonderful update so far. Now the app won't load. It just sits there. Doesn't lock up, task manager doesn't say it isn't responding, but I leave it alone for 10+ minutes and no changes. I have uninstalled and reinstalled. Same thing. My system is more than ample to run this and I have been an owner for quite some time. So not sure what to do here. But right now, I have a useless app.

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Showing 1-9 of 9 comments

MACx3D [developer] Jun 25, 2024 @ 10:31am

Originally posted by BrotherGlacius:
Well wonderful update so far. Now the app won't load. It just sits there. Doesn't lock up, task manager doesn't say it isn't responding, but I leave it alone for 10+ minutes and no changes. I have uninstalled and reinstalled. Same thing. My system is more than ample to run this and I have been an owner for quite some time. So not sure what to do here. But right now, I have a useless app.

Have you tried verifying the integrity of the app files through Steam? Inside the Steam library, right-click on DA, go to properties, installed files, and click verify the integrity of game files. This will find any potentially corrupt files from the installation/update and repair them.

If this doesn't fix the problem, I suggest unsubscribing from all assets and maps from within the Steam app. If you had lots of subscribed assets the first time you load Magic, it has to upgrade each file, and there have been a handful of instances where it crashes mid-task and cannot load after. Within Steam, access the Dungeon Alchemist Workshop page https://steamcommunity.com/app/1588530/workshop/
About halfway down the page on the right side, you will see your avatar with the caption "Your Workshop Files". Click "Your Files" and then "Subscribed Items". This opens up a page with all your subbed maps/assets. Click unsubscribe from all and then try to load DA again.

After you have tried these steps report back and let me know if the problem persists or not.

BrotherGlacius has Dungeon Alchemist

Jun 27, 2024 @ 1:37pm

I am not subscribed to anything and yes, I have verified files...I was in it before this last patch, and now it sits there lin the load screen

Last edited by BrotherGlacius; Jun 27, 2024 @ 1:37pm

BrotherGlacius has Dungeon Alchemist

Jun 27, 2024 @ 2:20pm

Cysharp.Threading.Tasks.Internal.PlayerLoopRunner:Run()

Result found!
Query result: k_EResultOK, cached: False
Found 0 items, total 0!
Found 0 YOUR ASSETS on page 0
Analytics: Succesfully logged steam stats.
Result found!
Query result: k_EResultOK, cached: False
Found 0 items, total 0!
Found 0 YOUR ASSETS on page 0
Result found!
Query result: k_EResultOK, cached: False
Found 0 items, total 0!
StopwatchProfiler: GetSubscribedAssets took 133ms
Found 0 SUBSCRIBED ASSETS on page 0
Analytics: invalid values. Values reverted.
Analytics: User stats requested
Result found!
Query result: k_EResultOK, cached: False
Found 0 items, total 0!
StopwatchProfiler: GetSubscribedAssets took 117ms
Found 0 SUBSCRIBED ASSETS on page 0

this is the last item in the log once I start it...

BrotherGlacius has Dungeon Alchemist

Jun 28, 2024 @ 5:46am

apparently I left it open long enough for it to crash out. I sent in the report.

BrotherGlacius has Dungeon Alchemist

Jun 28, 2024 @ 5:50am

after it crashed, it filled in the log with this:
Destroy SteamWorksManager!
Shut down Steam API!
Done
CLEAR AUTO CACHE SYSTEM
Destroy database loader???
Unregister file association -236!

Memory Statistics:
[ALLOC_TEMP_TLS] TLS Allocator
StackAllocators :
[ALLOC_TEMP_MAIN]
Peak usage frame count: [0-1.0 KB]: 5548 frames, [2.0 KB-4.0 KB]: 2 frames, [32.0 KB-64.0 KB]: 3 frames, [2.0 MB-4.0 MB]: 1 frames, [4.0 MB-8.0 MB]: 1 frames
Initial Block Size 4.0 MB
Current Block Size 4.5 MB
Peak Allocated Bytes 4.5 MB
Overflow Count 0
[ALLOC_TEMP_Loading.AsyncRead]
Initial Block Size 64.0 KB
Current Block Size 64.0 KB
Peak Allocated Bytes 315 B
Overflow Count 0
[ALLOC_TEMP_Loading.PreloadManager]
Initial Block Size 256.0 KB
Current Block Size 464.0 KB
Peak Allocated Bytes 391.9 KB
Overflow Count 92
[ALLOC_TEMP_Background Job.Worker 8]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Job.Worker 6]
Initial Block Size 256.0 KB
Current Block Size 256.0 KB
Peak Allocated Bytes 192 B
Overflow Count 0
[ALLOC_TEMP_Job.Worker 0]
Initial Block Size 256.0 KB
Current Block Size 256.0 KB
Peak Allocated Bytes 192 B
Overflow Count 0
[ALLOC_TEMP_Background Job.Worker 10]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Background Job.Worker 9]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Job.Worker 5]
Initial Block Size 256.0 KB
Current Block Size 256.0 KB
Peak Allocated Bytes 192 B
Overflow Count 0
[ALLOC_TEMP_Background Job.Worker 14]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Background Job.Worker 6]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Job.Worker 4]
Initial Block Size 256.0 KB
Current Block Size 256.0 KB
Peak Allocated Bytes 1.2 KB
Overflow Count 0
[ALLOC_TEMP_Job.Worker 14]
Initial Block Size 256.0 KB
Current Block Size 256.0 KB
Peak Allocated Bytes 192 B
Overflow Count 0
[ALLOC_TEMP_Job.Worker 3]
Initial Block Size 256.0 KB
Current Block Size 256.0 KB
Peak Allocated Bytes 192 B
Overflow Count 0
[ALLOC_TEMP_Job.Worker 13]
Initial Block Size 256.0 KB
Current Block Size 256.0 KB
Peak Allocated Bytes 192 B
Overflow Count 0
[ALLOC_TEMP_Background Job.Worker 12]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_EnlightenWorker] x 8
Initial Block Size 64.0 KB
Current Block Size 64.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Background Job.Worker 15]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Background Job.Worker 1]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Background Job.Worker 2]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Background Job.Worker 7]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_UnityGfxDeviceWorker]
Initial Block Size 256.0 KB
Current Block Size 256.0 KB
Peak Allocated Bytes 30.4 KB
Overflow Count 0
[ALLOC_TEMP_AssetGarbageCollectorHelper] x 15
Initial Block Size 64.0 KB
Current Block Size 64.0 KB
Peak Allocated Bytes 138 B
Overflow Count 0
[ALLOC_TEMP_Background Job.Worker 5]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Job.Worker 9]
Initial Block Size 256.0 KB
Current Block Size 256.0 KB
Peak Allocated Bytes 192 B
Overflow Count 0
[ALLOC_TEMP_Background Job.Worker 13]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Job.Worker 8]
Initial Block Size 256.0 KB
Current Block Size 256.0 KB
Peak Allocated Bytes 192 B
Overflow Count 0
[ALLOC_TEMP_Job.Worker 7]
Initial Block Size 256.0 KB
Current Block Size 256.0 KB
Peak Allocated Bytes 0.8 KB
Overflow Count 0
[ALLOC_TEMP_Job.Worker 1]
Initial Block Size 256.0 KB
Current Block Size 256.0 KB
Peak Allocated Bytes 199 B
Overflow Count 0
[ALLOC_TEMP_Job.Worker 2]
Initial Block Size 256.0 KB
Current Block Size 256.0 KB
Peak Allocated Bytes 13.1 KB
Overflow Count 0
[ALLOC_TEMP_Background Job.Worker 3]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Background Job.Worker 11]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Job.Worker 10]
Initial Block Size 256.0 KB
Current Block Size 256.0 KB
Peak Allocated Bytes 192 B
Overflow Count 0
[ALLOC_TEMP_Background Job.Worker 0]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_Job.Worker 11]
Initial Block Size 256.0 KB
Current Block Size 256.0 KB
Peak Allocated Bytes 192 B
Overflow Count 0
[ALLOC_TEMP_Job.Worker 12]
Initial Block Size 256.0 KB
Current Block Size 256.0 KB
Peak Allocated Bytes 192 B
Overflow Count 0
[ALLOC_TEMP_Background Job.Worker 4]
Initial Block Size 32.0 KB
Current Block Size 32.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_TEMP_BatchDeleteObjects]
Initial Block Size 64.0 KB
Current Block Size 64.0 KB
Peak Allocated Bytes 54 B
Overflow Count 0
[ALLOC_DEFAULT] Dual Thread Allocator
Peak main deferred allocation count 100
[ALLOC_BUCKET]
Large Block size 4.0 MB
Used Block count 1
Peak Allocated bytes 4.0 MB
Failed Allocations. Bucket layout:
16B: 145 Subsections = 148480 buckets. Failed count: 155747
32B: 17 Subsections = 8704 buckets. Failed count: 86463
48B: 22 Subsections = 7509 buckets. Failed count: 41777
64B: 28 Subsections = 7168 buckets. Failed count: 22174
80B: 37 Subsections = 7577 buckets. Failed count: 32236
96B: 3 Subsections = 512 buckets. Failed count: 26553
112B: 2 Subsections = 292 buckets. Failed count: 14315
128B: 2 Subsections = 256 buckets. Failed count: 25912
[ALLOC_DEFAULT_MAIN]
Peak usage frame count: [16.0 MB-32.0 MB]: 5555 frames
Requested Block Size 16.0 MB
Peak Block count 2
Peak Allocated memory 29.3 MB
Peak Large allocation bytes 8.0 MB
[ALLOC_DEFAULT_THREAD]
Peak usage frame count: [16.0 MB-32.0 MB]: 5554 frames, [128.0 MB-256.0 MB]: 1 frames
Requested Block Size 16.0 MB
Peak Block count 2
Peak Allocated memory 210.9 MB
Peak Large allocation bytes 192.0 MB
[ALLOC_TEMP_JOB_1_FRAME]
Initial Block Size 2.0 MB
Used Block Count 0
Overflow Count (too large) 0
Overflow Count (full) 0
[ALLOC_TEMP_JOB_2_FRAMES]
Initial Block Size 2.0 MB
Used Block Count 0
Overflow Count (too large) 0
Overflow Count (full) 0
[ALLOC_TEMP_JOB_4_FRAMES (JobTemp)]
Initial Block Size 2.0 MB
Used Block Count 1
Overflow Count (too large) 0
Overflow Count (full) 0
[ALLOC_TEMP_JOB_ASYNC (Background)]
Initial Block Size 1.0 MB
Used Block Count 1
Overflow Count (too large) 1
Overflow Count (full) 0
[ALLOC_GFX] Dual Thread Allocator
Peak main deferred allocation count 3
[ALLOC_BUCKET]
Large Block size 4.0 MB
Used Block count 1
Peak Allocated bytes 4.0 MB
Failed Allocations. Bucket layout:
16B: 145 Subsections = 148480 buckets. Failed count: 155747
32B: 17 Subsections = 8704 buckets. Failed count: 86463
48B: 22 Subsections = 7509 buckets. Failed count: 41777
64B: 28 Subsections = 7168 buckets. Failed count: 22174
80B: 37 Subsections = 7577 buckets. Failed count: 32236
96B: 3 Subsections = 512 buckets. Failed count: 26553
112B: 2 Subsections = 292 buckets. Failed count: 14315
128B: 2 Subsections = 256 buckets. Failed count: 25912
[ALLOC_GFX_MAIN]
Peak usage frame count: [64.0 KB-128.0 KB]: 5554 frames, [128.0 KB-256.0 KB]: 1 frames
Requested Block Size 16.0 MB
Peak Block count 1
Peak Allocated memory 185.2 KB
Peak Large allocation bytes 0 B
[ALLOC_GFX_THREAD]
Peak usage frame count: [4.0 MB-8.0 MB]: 4 frames, [8.0 MB-16.0 MB]: 5551 frames
Requested Block Size 16.0 MB
Peak Block count 1
Peak Allocated memory 15.3 MB
Peak Large allocation bytes 0 B
[ALLOC_CACHEOBJECTS] Dual Thread Allocator
Peak main deferred allocation count 55
[ALLOC_BUCKET]
Large Block size 4.0 MB
Used Block count 1
Peak Allocated bytes 4.0 MB
Failed Allocations. Bucket layout:
16B: 145 Subsections = 148480 buckets. Failed count: 155747
32B: 17 Subsections = 8704 buckets. Failed count: 86463
48B: 22 Subsections = 7509 buckets. Failed count: 41777
64B: 28 Subsections = 7168 buckets. Failed count: 22174
80B: 37 Subsections = 7577 buckets. Failed count: 32236
96B: 3 Subsections = 512 buckets. Failed count: 26553
112B: 2 Subsections = 292 buckets. Failed count: 14315
128B: 2 Subsections = 256 buckets. Failed count: 25912
[ALLOC_CACHEOBJECTS_MAIN]
Peak usage frame count: [128.0 MB-256.0 MB]: 5555 frames
Requested Block Size 4.0 MB
Peak Block count 38
Peak Allocated memory 186.9 MB
Peak Large allocation bytes 132.7 MB
[ALLOC_CACHEOBJECTS_THREAD]
Peak usage frame count: [4.0 MB-8.0 MB]: 3 frames, [8.0 MB-16.0 MB]: 1 frames, [16.0 MB-32.0 MB]: 5551 frames
Requested Block Size 4.0 MB
Peak Block count 7
Peak Allocated memory 25.2 MB
Peak Large allocation bytes 0 B
[ALLOC_TYPETREE] Dual Thread Allocator
Peak main deferred allocation count 0
[ALLOC_BUCKET]
Large Block size 4.0 MB
Used Block count 1
Peak Allocated bytes 4.0 MB
Failed Allocations. Bucket layout:
16B: 145 Subsections = 148480 buckets. Failed count: 155747
32B: 17 Subsections = 8704 buckets. Failed count: 86463
48B: 22 Subsections = 7509 buckets. Failed count: 41777
64B: 28 Subsections = 7168 buckets. Failed count: 22174
80B: 37 Subsections = 7577 buckets. Failed count: 32236
96B: 3 Subsections = 512 buckets. Failed count: 26553
112B: 2 Subsections = 292 buckets. Failed count: 14315
128B: 2 Subsections = 256 buckets. Failed count: 25912
[ALLOC_TYPETREE_MAIN]
Peak usage frame count: [4.0 KB-8.0 KB]: 4 frames, [8.0 KB-16.0 KB]: 5551 frames
Requested Block Size 2.0 MB
Peak Block count 1
Peak Allocated memory 14.6 KB
Peak Large allocation bytes 0 B
[ALLOC_TYPETREE_THREAD]
Peak usage frame count: [32.0 KB-64.0 KB]: 5555 frames
Requested Block Size 2.0 MB
Peak Block count 1
Peak Allocated memory 58.4 KB
Peak Large allocation bytes 0 B

BrotherGlacius has Dungeon Alchemist

Jun 28, 2024 @ 5:52am

My vid drivers are up to date, this machine is using a radeon RX 6700 XT. My other machine is using a GEFORCE card and works fine.

MACx3D [developer] Jun 30, 2024 @ 2:47pm

We may want to bring this over to the Official Dungeon Alchemist Discord [discord.gg] to create a ticket in our support forum so we can dive into this further.