BEWARE OF STEAM CLOUD SAVES AND KEEP LOCAL BACKUPS

[Loklann]

Hi guys,

So I had to reset my PC to deal with some stuff, and I thought my Until Then progress would be saved because it says Steam Cloud was synced.

But I just reinstalled it, and I lost everything !

I managed to find out where saves were located using this :

Steam Remote Storage

So the saves are

.res

files (mainly

savegame.res

) located in

C:\Users\<YOUR USERNAME>\AppData\Roaming\Until Then 

AppData

is a hidden folder so you want to make sure those are visible by toggling it in File Explorer.
You can also just right-click on the Windows Icon on your Taskbar, and click Run, then type

 %APPDATA% 

and click OK.

Thankfully, I had done a backup of the

Users

directory of my previous install so I was able to recover my saves.

But beware, it seems that Steam Cloud Auto Save is not working correctly as the file (

savegame.res

) present in
Steam Remote Storage
doesn't have the same size as my actual save (625 bytes VS 1,968 bytes ) so KEEP A BACKUP OF YOUR SAVES IF YOU INTEND CHANGING DEVICE.

[TropicanaTwaster]

Yup, seems I lost my save and didn't have a backup sadly, Been trying to fix it until I saw this so it doesn't seem like I'm the only one with the issue.

[Zheiss]

Cloud saves for this particular game is borked for some reasons. It was syncing earlier though I haven't tried it on my PC since I've been playing it on the Deck.

Edit: Just checked on PC and cloud saves seems to be missing on my end. Other games have cloud saves working fine.

Steam Remote Storage shows files are backed up. I downloaded my save file and it seems to work fine. Not having the same issue as Loklann

[semickolon]

Hello. Thank you for the quick report, appreciate it. We disabled Cloud Saves very momentarily and enabled it back just now. Could you please re-sync and check if everything is back? Thank you.

[Zheiss]

Originally posted by semickolon:

Hello. Thank you for the quick report, appreciate it. We disabled Cloud Saves very momentarily and enabled it back just now. Could you please re-sync and check if everything is back? Thank you.

Cloud saves are working fine now on my end, thanks!

[Loklann]

Originally posted by semickolon:

Hello. Thank you for the quick report, appreciate it. We disabled Cloud Saves very momentarily and enabled it back just now. Could you please re-sync and check if everything is back? Thank you.

Seems everything works correctly now, Thanks !
And thanks for this amazing game :)))

[TropicanaTwaster]

Re-enabled cloud sync and my save still seems to be gone

[semickolon]

Originally posted by Loklann:

Originally posted by semickolon:

Hello. Thank you for the quick report, appreciate it. We disabled Cloud Saves very momentarily and enabled it back just now. Could you please re-sync and check if everything is back? Thank you.

Seems everything works correctly now, Thanks !
And thanks for this amazing game :)))

Glad to hear! Thank you for reporting back so quickly! It helps a ton

[semickolon]

Originally posted by TropicanaTwaster:

Re-enabled cloud sync and my save still seems to be gone

Steam client might have not picked up the changes yet on your end and needs a little push. Have you tried reinstalling the game on both machines?

If that doesn't work, please try downloading the "savegame.res" file in your Steam Remote Storage (https://store.steampowered.com/account/remotestorage) and replacing the existing one in the folder specified below. You may want to make a backup of the existing "savegame.res" file first, just in case.

Windows - %APPDATA%\Until Then
SteamOS / Linux - ~/.local/share/Until Then

If that still doesn't work, please let me know. I'd be happy to generate a save file for you so you can continue where you last dropped off. Thank you!

[TropicanaTwaster]

Originally posted by semickolon:

Originally posted by TropicanaTwaster:

Re-enabled cloud sync and my save still seems to be gone

Steam client might have not picked up the changes yet on your end and needs a little push. Have you tried reinstalling the game on both machines?

If that doesn't work, please try downloading the "savegame.res" file in your Steam Remote Storage (https://store.steampowered.com/account/remotestorage) and replacing the existing one in the folder specified below. You may want to make a backup of the existing "savegame.res" file first, just in case.

Windows - %APPDATA%\Until Then
SteamOS / Linux - ~/.local/share/Until Then

If that still doesn't work, please let me know. I'd be happy to generate a save file for you so you can continue where you last dropped off. Thank you!

Just tried both solutions and it still seems to have reset :(

[semickolon]

Originally posted by TropicanaTwaster:

Just tried both solutions and it still seems to have reset :(

Sorry to hear that. The only explanation I could think of is you might have chanced upon our disabling/enabling of cloud saves at the perfect time and something weird happened.

Anyway, please let me know which scene you were at last so I can help generate a save for you. If you don't remember the name, you may describe it, but don't forget to censor it as spoilers :)

[TropicanaTwaster]

Originally posted by semickolon:

Originally posted by TropicanaTwaster:

Just tried both solutions and it still seems to have reset :(

Sorry to hear that. The only explanation I could think of is you might have chanced upon our disabling/enabling of cloud saves at the perfect time and something weird happened.

Anyway, please let me know which scene you were at last so I can help generate a save for you. If you don't remember the name, you may describe it, but don't forget to censor it as spoilers :)

Guess I just got really unlucky lol. Anyway, I stopped right after I loaded into Chapter 2 - Monotone

[semickolon]

Gotcha. I can't upload files here though. Do you mind joining our publisher's Discord server? I'll see you there and send you the save file. https://discord.gg/maxent

[TropicanaTwaster]

Originally posted by semickolon:

Gotcha. I can't upload files here though. Do you mind joining our publisher's Discord server? I'll see you there and send you the save file. https://discord.gg/maxent

No problem! I've already joined the server

[Autotron]

Just finished the game, but now my save only lets me select the first chapter, when i started playing on my Deck. Sucks because i wanted to revisit specific moments

[semickolon]

Originally posted by Autotron:

Just finished the game, but now my save only lets me select the first chapter, when i started playing on my Deck. Sucks because i wanted to revisit specific moments

This may be intentional. Is the first scene in the first chapter Mark waking up in the morning or Mark playing a video game at night? If it's the latter, this is intentional! Keep playing and scenes will unlock eventually. If it's the former, however, this may be a bug. Please let me know; thanks!