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2) Check if everything is up to date (browser included)
3) Check if you have issues with keyboard and such (keyboard language too)
4) Verify game's files
Mostly the issues might work with 1 and 2 but if in case none of them work, try to contact the support and/or ask them on Discord. Mods there are happy to help out.
and most importand: DO NOT delete your post as others have done, unfortunately, posts are here to help others too.
In Discord, find the Infinity Kingdom channel and there post the issue you have to some moderators. You can find and post it in your own language.
Also feel free to type here in your own language and no worries we will try and use the Google translation for it ^_^;