[SPOILER] 🐞 Bug Report – AZERTY keyboard (game-breaking)

[Bento]

Hi,

After more than 26 hours of gameplay and two runs completely ruined by this issue, I finally figured out what was going on. So here's the report — and believe me, you can't imagine my salt levels right now.

➤ The Jacklift puzzles in the Basement require both pulling and pushing.
However, if you're using an AZERTY keyboard, you can’t push them — because the “Z” key isn’t recognized.
Pulling with “S” works fine, but pushing simply doesn’t register.

I originally thought it was part of the puzzle’s limitations — until I started actively looking for videos to confirm how Jacklifts are supposed to work.
I took the risk of spoiling myself just to verify this, and that’s when I saw it:
You’re actually supposed to be able to push them.

🎲 RNG in Blue Prince is already brutal as hell depending on your seed, but this?
This kind of bug can literally soft-lock your progression without any clear indication.
And unless you’re using a controller or switch to QWERTY, you’re done.

💡 Please:
Fix the "Z" input not working on AZERTY layouts for pushing Jacklifts.

Or add custom key remapping.

Thanks. I really love the game — but this issue nearly made me uninstall it.

[Bento]

PS:
After posting this on Steam, I searched the forum using the keyword “AZERTY” and noticed I wasn’t the only one reporting this issue.
I only found the support link by chance, while reading a totally unrelated post where a dev had shared it. It’s not mentioned anywhere obvious.
I’ve submitted the bug officially here: https://rawfury.atlassian.net/servicedesk/customer/portal/1
Maybe you could consider pinning the support link somewhere, so people don’t have to randomly stumble upon it — or just to know it exists at all?

@Helen - Raw Fury

[Tyrus]

you can use the letter W to go forward with the cart and forklift on azerty keyboard. You can also use the up and down arrow. it's a bug, but not gma breaking

[Bento]

Originally posted by Tyrus:

you can use the letter W to go forward with the cart and forklift on azerty keyboard. You can also use the up and down arrow. it's a bug, but not gma breaking

Hi,
Thanks for your input, but I’d like to clarify a few things — because while you're right that W or the arrow keys might technically work for some, it doesn't mean the issue isn’t game-breaking in practice.

First, on an AZERTY layout, the expected behavior is for Z to move forward — not W. The rest of the game respects this layout (menus, character movement, etc.), so this inconsistency is not intuitive at all.

Second, there is no in-game prompt, remapping option, or indication that other keys like W or arrow keys work. So unless a player guesses or tries every key on their keyboard, they will assume pushing Jacklifts is simply not possible — which can soft-lock progression in certain layouts.

Third, saying “just use a controller” or “try random keys” is not a viable solution. It’s equivalent to saying “just plug in a steering wheel if the accelerator doesn’t work” — it’s not a fix, it’s a workaround that hides the actual problem.

So yes, it is a bug — and when it leads to players believing they're stuck, abandoning a run, or spoiling themselves trying to find out what they missed, I’d argue that’s pretty game-breaking, especially in a game built around procedural runs and time investment.

No offense meant, but this deserves a real fix — not assumptions that “it’s fine because you can do X if you know.”

[Helen - Raw Fury]

Originally posted by Bento:

PS:
After posting this on Steam, I searched the forum using the keyword “AZERTY” and noticed I wasn’t the only one reporting this issue.
I only found the support link by chance, while reading a totally unrelated post where a dev had shared it. It’s not mentioned anywhere obvious.
I’ve submitted the bug officially here: https://rawfury.atlassian.net/servicedesk/customer/portal/1
Maybe you could consider pinning the support link somewhere, so people don’t have to randomly stumble upon it — or just to know it exists at all?

@Helen - Raw Fury

Hi Bento, this issue has been flagged by other players and has been reported to the team for investigation but thank you for raising it again. I believe that using W instead of Z will allow you to push.

The bug report link is included in the pinned FAQ discussion.

[unfee]

OMG dude, thanks for posting this! I had the Foundation entrance open for like 15–20 hours and legit thought I needed some other item for the Jacklifts puzzle...
Probably would've wasted another 20 hours if I hadn't googled it lol.