Friend`s pass

[polyasha]

Will there be a friend`s pass in this game?

[Scoops Robin for DBD]

Originally posted by OXOTHNK_3A_AHYCOM:

I bought the game, but I don't have a friends pass in the library, and a friend on a family account has it displayed in libraries. how to fix it?

Check to see if you have hidden games, or do a search for all Devil In Me games. If you have a lot of games, it can be easy to miss.

[cHr1ss]

Gave my friend the key, but once I invite him it says he needs to own the full game

[Scoops Robin for DBD]

Originally posted by cHr1ss:

Gave my friend the key, but once I invite him it says he needs to own the full game

It didn't give him the Friend Pass version? I don't know what to tell you, hopefully Georgina will come back and maybe know what's going on. Sorry I can't help more.

Only other thing I can think of is to make sure you are BOTH RUNNING THE FRIEND PASS VERSION OF THE GAME. You need to install it too (it doesn't re-download, it uses your same install just adds the extra stuff it needs), and invite him through that. Kind of weird I know, but that's how it works.

[Cyrus]

Originally posted by Scoops Robin for DBD:

Originally posted by cHr1ss:

Gave my friend the key, but once I invite him it says he needs to own the full game

It didn't give him the Friend Pass version? I don't know what to tell you, hopefully Georgina will come back and maybe know what's going on. Sorry I can't help more.

Only other thing I can think of is to make sure you are BOTH RUNNING THE FRIEND PASS VERSION OF THE GAME. You need to install it too (it doesn't re-download, it uses your same install just adds the extra stuff it needs), and invite him through that. Kind of weird I know, but that's how it works.

u need to start your FRIENDS PASS VERSION of the game, you should have 2 games now installed, the normal one and then the friends pass version. now both start the friends pass version and invite him SHEEESH

[Scoops Robin for DBD]

Originally posted by 79cyrus:

Originally posted by Scoops Robin for DBD:

It didn't give him the Friend Pass version? I don't know what to tell you, hopefully Georgina will come back and maybe know what's going on. Sorry I can't help more.

Only other thing I can think of is to make sure you are BOTH RUNNING THE FRIEND PASS VERSION OF THE GAME. You need to install it too (it doesn't re-download, it uses your same install just adds the extra stuff it needs), and invite him through that. Kind of weird I know, but that's how it works.

u need to start your FRIENDS PASS VERSION of the game, you should have 2 games now installed, the normal one and then the friends pass version. now both start the friends pass version and invite him SHEEESH

Um, yes I said this. Why did you reply to me?

[cHr1ss]

Originally posted by Scoops Robin for DBD:

Originally posted by cHr1ss:

Gave my friend the key, but once I invite him it says he needs to own the full game

It didn't give him the Friend Pass version? I don't know what to tell you, hopefully Georgina will come back and maybe know what's going on. Sorry I can't help more.

Only other thing I can think of is to make sure you are BOTH RUNNING THE FRIEND PASS VERSION OF THE GAME. You need to install it too (it doesn't re-download, it uses your same install just adds the extra stuff it needs), and invite him through that. Kind of weird I know, but that's how it works.

Thanks for the reply, Yes I tried everything Friends Pass version everything I asked the Support aswell:

Thank you for getting back to me. I am sorry to hear that the issue persists.

I completely understand how important it is to get access to the Friend's Pass as quickly as possible during its active period; our technical team is currently investigating the issue you encountered. I will contact you as soon as we have an update for you. This could take some time, but please rest assured that we are actively working on this.

Thank you for your patience, and in the meantime, do not hesitate to contact us if there is anything else we can help you with.

Kind regards,

[CHR3S]

I have the same problem. We both got the game downloaded and I can't invite him. He receives the invite and clicks on accept, but NOTHING Happens.

There is no support, nothing... And now the friend's pass is useless till march..

[Supermassive_CM]

cHr1ss, CHR3S - I'm sorry to hear that you're both struggling to use the Friend Pass. Just to be 100% sure, please confirm that you have both done the following -

- You have each given your respective partner player your activation key from the CD Keys menu

- Your partner player has activated this key on Steam, has downloaded the associated Friend Pass client, and is running it when attempting to play with you

- You have downloaded and have been running the Friend Pass client when trying to play with your partner player

Have you both entered the lobby with your selected partner player at any time, but then not started the game, and an error or issue occurred?

- Georgina (Supermassive Games Community Manager)

[CHR3S]

Originally posted by Supermassive_CM:

cHr1ss, CHR3S - I'm sorry to hear that you're both struggling to use the Friend Pass. Just to be 100% sure, please confirm that you have both done the following -

- You have each given your respective partner player your activation key from the CD Keys menu

- Your partner player has activated this key on Steam, has downloaded the associated Friend Pass client, and is running it when attempting to play with you

- You have downloaded and have been running the Friend Pass client when trying to play with your partner player

Have you both entered the lobby with your selected partner player at any time, but then not started the game, and an error or issue occurred?

- Georgina (Supermassive Games Community Manager)

I followed the instructions step by step. It worked fine with the House of Ashes so I don't know what the problem is with this one.

I started up my version of the game and got a key. This one I gave to my friend who then downloaded the Friend's Pass which was in that key.

After a few hours we both started the game and I opened up a session "don't play alone".
Then I invite him to join the session, he receives the invite but if he clicks on accept it doesn't do anything. His game doesn't seem to respond to the acceptatino of the invite.

[CHR3S]

My friend couldn't join the lobby at all. He remained in the main menu since the invite doesn't work.

---

We also both verified our game files and tried out with the DX11 and DX12 version of the game. But it didn't work out as well.

[Supermassive_CM]

Originally posted by CHR3S:

I followed the instructions step by step. It worked fine with the House of Ashes so I don't know what the problem is with this one.

I started up my version of the game and got a key. This one I gave to my friend who then downloaded the Friend's Pass which was in that key.

After a few hours we both started the game and I opened up a session "don't play alone".
Then I invite him to join the session, he receives the invite but if he clicks on accept it doesn't do anything. His game doesn't seem to respond to the acceptatino of the invite.

Originally posted by CHR3S:

My friend couldn't join the lobby at all. He remained in the main menu since the invite doesn't work.

We also both verified our game files and tried out with the DX11 and DX12 version of the game. But it didn't work out as well.

Could you possibly share an image of what the in-game lobby looks like for you when you're sending the invite? Do you have a message in the lower-left of the screen still advising you have one Friend Pass available to use?

If your friend could also provide a screenshot from their perspective showing what happens, that would be great. I'm unsure if this is an issue affecting all players as there's a limited number of mentions of issues, however I'll be passing the details on if it starts to look like a widespread issue.

- Georgina (Supermassive Games Community Manager)

[CHR3S]

Originally posted by Supermassive_CM:

Originally posted by CHR3S:

I followed the instructions step by step. It worked fine with the House of Ashes so I don't know what the problem is with this one.

I started up my version of the game and got a key. This one I gave to my friend who then downloaded the Friend's Pass which was in that key.

After a few hours we both started the game and I opened up a session "don't play alone".
Then I invite him to join the session, he receives the invite but if he clicks on accept it doesn't do anything. His game doesn't seem to respond to the acceptatino of the invite.

Originally posted by CHR3S:

My friend couldn't join the lobby at all. He remained in the main menu since the invite doesn't work.

We also both verified our game files and tried out with the DX11 and DX12 version of the game. But it didn't work out as well.

Could you possibly share an image of what the in-game lobby looks like for you when you're sending the invite? Do you have a message in the lower-left of the screen still advising you have one Friend Pass available to use?

If your friend could also provide a screenshot from their perspective showing what happens, that would be great. I'm unsure if this is an issue affecting all players as there's a limited number of mentions of issues, however I'll be passing the details on if it starts to look like a widespread issue.

- Georgina (Supermassive Games Community Manager)

Here is the screenshot from my view: https://steamcommunity.com/sharedfiles/filedetails/?id=2937337995

We also made short clip of his perspective, but we don't know how to send it to you since you can't send clips over steam.

[cHr1ss]

Originally posted by Supermassive_CM:

cHr1ss, CHR3S - I'm sorry to hear that you're both struggling to use the Friend Pass. Just to be 100% sure, please confirm that you have both done the following -

- You have each given your respective partner player your activation key from the CD Keys menu

- Your partner player has activated this key on Steam, has downloaded the associated Friend Pass client, and is running it when attempting to play with you

- You have downloaded and have been running the Friend Pass client when trying to play with your partner player

Have you both entered the lobby with your selected partner player at any time, but then not started the game, and an error or issue occurred?

- Georgina (Supermassive Games Community Manager)

Yes this is the only of the series, which is not working at all, Ive done all steps you said above, that seems to be a Issue at your end not a user Issue.

[cHr1ss]

Here is my View: https://gyazo.com/3665358425d556097a118fdb9a2018c0
And his view: https://imgur.com/a/1P0hje9

Hope that helps to finally fix it

[CHR3S]

Originally posted by cHr1ss:

Here is my View: https://gyazo.com/3665358425d556097a118fdb9a2018c0
And his view: https://imgur.com/a/1P0hje9

Hope that helps to finally fix it

For my Friend it doesn't even let him join the lobby at all.