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We're sorry to hear you're having this issue with controllers.
Let's see if we can fix this for you by changing some of the Steam settings.
Can you please follow the steps below:
- Unplug the controller
- Launch the Steam client and click the controller icon at the top right to enter Big Picture Mode
- Go to Settings > Controller Settings and make sure that "Playstation/Xbox/Generic Configuration Support" are all toggled on.
- Then simply plug your controller and retest the game
Get back to us when you can.Regards,
Team17 Support
Thanks for getting back to us.
A picture of this would be great as then we can take a closer look!
Would you be able to take a screenshot of the controller template that you have mentioned and pop it over to us?
To take a screenshot, please make sure, that you have Steam Overlay enabled in your game.
- Go to Steam -> Settings.
- Click the In-Game tab.
- Check "Enable Steam Overlay while in-game".
- Go to Library.
- Right-click on the game title and select Properties.
- Under the General tab also make sure "Enable Steam Overlay while in-game" is checked.
In the game, press F12 to take a screenshot. Then press Shift+Tab to bring up the Steam overlay, and upload your screenshot - please make it public.Then simply include the URL of your screenshot on the forum (it should look something like "http...sharedfiles/filedetails/?id=...").
Get back to us when you can!
Regards,
Team17 Support