Forza Horizon 5

Forza Horizon 5

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GravityKills Apr 6, 2023 @ 5:47am
Lost my progress after reinstalling this game
As the title says. I uninstalled this game due to running low on storage. Today I felt like replaying this game and reinstalled it only to find out that I've lost my progress and didn't even get the option to load a cloud save from my xbox account. Really? They didn't even implement cloud saves on this game or something? Yes I have checked through my steam cloud and when through all my files and can't even find a save made before today. I've almost had an aneurysm trying to figure out how the hell do I get my progress back.
Yes I have submitted a ticket on Forza Support. But I'd like to know if there is another way of getting it back besides using forza support.
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Showing 1-15 of 18 comments
LosPollos Apr 11, 2023 @ 3:58pm 
+1 cant even load the backup file
Spyder Byte Apr 11, 2023 @ 4:52pm 
Blessing in disguise for me. I kept my old hard drive so it's a quick copy/paste BUT... after starting the game and finding out it didn't save all my 935 hours/level 332:fh4superstar:4 of progress I just started playing from the start and I'M LOVING IT.

A few months ago I lost the ability to save liveries/paint jobs so another huge plus. AND you don't lose your place on the HOF leaderboard and all other leaderboards. Refreshed love for this game for me.
CEPHY Apr 30, 2023 @ 8:01am 
Yeah, I just reinstalled the game only for it to start me over with the starting cutscene.

Checked for my local save file - turns out there's nothing in the appdata where it should be.

Didn't even ask me to sync anything.

I logged into the correct account, but nothing.


So now I gotta start over. Thanks for that, I guess.

107 hours down the drain.
Last edited by CEPHY; Apr 30, 2023 @ 8:02am
Patroh Apr 30, 2023 @ 9:16am 
CEPHY Apr 30, 2023 @ 9:22am 
Originally posted by Patroh:
As a last resort, check here:
https://store.steampowered.com/account/remotestorage
I'm afraid there's nothing there, since I had the cloud disabled for a long time.
Only FH5 data in there is from today :/


Welp, at least now I actually have something to do in-game lol

Just sucks that my cars, money, etc. got wiped.
Last edited by CEPHY; Apr 30, 2023 @ 9:23am
Die Hand Gottes Apr 30, 2023 @ 10:06am 
Originally posted by GravityKills:
As the title says. I uninstalled this game due to running low on storage. Today I felt like replaying this game and reinstalled it only to find out that I've lost my progress and didn't even get the option to load a cloud save from my xbox account. Really? They didn't even implement cloud saves on this game or something? Yes I have checked through my steam cloud and when through all my files and can't even find a save made before today. I've almost had an aneurysm trying to figure out how the hell do I get my progress back.
Yes I have submitted a ticket on Forza Support. But I'd like to know if there is another way of getting it back besides using forza support.
The saves are not deleted during uninstallation unless there is an option for it that you have to click on FH5 I'm not sure that there is this option.
Or you have uninstalled it with an extra uninstall tool
and they can also delete everything.
I sync my saves from all games on 3 computers and do not rely solely on the cloud which should also be turned on with you otherwise that is also empty with you.
I guess your saves are Futsch and there also makes the support nothing just learn from it.

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reverb Apr 30, 2023 @ 10:33am 
it's not a bug, it's a feature
has been happening since release
GravityKills Apr 30, 2023 @ 7:52pm 
Bruh the fact this is a 2021 game and no cloud savings to your xbox account even though I had cloud saving enabled for this game before I uninstalled it. The fact you literally lose all your progress just by uninstalling the game is ridiculous. Halo MCC literally keeps my progress just by logging into my xbox account that I have on that game since 2014 when the game first came out, why can't this game do it? I can name like multiple games in my steam library that are like decades old and have cloud savings that work than this game that released in 2021

I've reached out to forza support about my lost progress and they've said for me to delete my save and start a fresh new save so they can give me my cars and credits back. The steps in order to delete a save file is complicated and ridiculous. Done through all their 10 steps to delete a save file (Does it really have to be that damn complicated to delete a ♥♥♥♥♥♥♥♥ save file???) and next thing you know is i'm hit with a can't load profile error loop meaning I can't get past the damn start screen. Welp at this point I give up and I'm not gonna bother with this game anymore since the devs at playground can't implement a simple as ♥♥♥♥ working cloud saving system.

Thanks for the rewards whoever gave me those, I appreciate it :steamthumbsup: Just shows how much of a joke playground games is and their support.
Last edited by GravityKills; Apr 30, 2023 @ 9:47pm
Die Hand Gottes May 1, 2023 @ 2:30am 
You know that the Steam version stores the data in the Steam Cloud, not on your Xbox account.

And here is the cloud storage of FH5 stored on Steam.
https://store.steampowered.com/account/remotestorageapp/?appid=1551360

And just 48.1 hours of gameplay.
You should have simply started over

As info from your side
whose support did you contact and did you also mention that you have the Steam version.
Last edited by Die Hand Gottes; May 1, 2023 @ 2:51am
GravityKills May 1, 2023 @ 2:56am 
Originally posted by Die Hand Gottes:
You know that the Steam version stores the data in the Steam Cloud, not on your Xbox account.

https://store.steampowered.com/account/remotestorageapp/?appid=1551360
My point is Halo MCC can do that with your data being stored onto your xbox profile even before Halo MCC was ported onto Steam I was able to use my xbox account with everything I had like my stats and armor unlocked in Reach. Why can't this game do that? I had steam cloud on before I uninstalled this damn game and it still deleted or overwritten my ♥♥♥♥.
Die Hand Gottes May 1, 2023 @ 4:18am 
Originally posted by GravityKills:
My point is Halo MCC can do that with your data being stored onto your xbox profile even before Halo MCC was ported onto Steam I was able to use my xbox account with everything I had like my stats and armor unlocked in Reach. Why can't this game do that? I had steam cloud on before I uninstalled this damn game and it still deleted or overwritten my ♥♥♥♥.
Wrong again
the Steam version of MCC also stores the data in the Steam Cloud.
https://store.steampowered.com/account/remotestorageapp/?appid=976730

The difference will be that you had the Steam Cloud on and did not delete the storage data.
Inform yourself first where what is stored than to blame your mistakes on someone else.

As a supplement
Your Steam version of MCC saves the saves here.
"C:\Program Files (x86)\Steam\userdata\Steam_ID\976730"
use the "Steam_ID" also here from your Steam.
Last edited by Die Hand Gottes; May 1, 2023 @ 4:24am
GravityKills May 1, 2023 @ 4:25am 
Originally posted by Die Hand Gottes:
Originally posted by GravityKills:
My point is Halo MCC can do that with your data being stored onto your xbox profile even before Halo MCC was ported onto Steam I was able to use my xbox account with everything I had like my stats and armor unlocked in Reach. Why can't this game do that? I had steam cloud on before I uninstalled this damn game and it still deleted or overwritten my ♥♥♥♥.
Wrong again
the Steam version of MCC also stores the data in the Steam Cloud.
https://store.steampowered.com/account/remotestorageapp/?appid=976730

The difference will be that you had the Steam Cloud on and did not delete the storage data.
Inform yourself first where what is stored than to blame your mistakes on someone else.
Jeez like I'd know that my ♥♥♥♥ would be gone the instant I uninstall this game and then find out my save is overwritten or whatever. Like I said, 2021 game and the fact cloud saving is a ♥♥♥♥♥♥♥ complication for these devs at playground games. I can name so many games in my library that are decades older than this and have functioning cloud saves and doesn't delete ur ♥♥♥♥ when you uninstall it
Die Hand Gottes May 1, 2023 @ 4:39am 
I have never had memory deleted when uninstalling.
Then I make memory copies on 3 computers because I do not trust any cloud.
I am also almost 100% sure that the error was with you and not what any developers do or do not do.
GravityKills May 1, 2023 @ 4:52am 
yea well ♥♥♥♥ me i guess for not knowing my ♥♥♥♥ gets deleted or overwritten just by UNINSTALLING a game! Then thinking the steam cloud saved my ♥♥♥♥ but nope I was wrong, then having to rely on forza support site to get my ♥♥♥♥♥♥♥ cars and credits back and give me like 20 steps on how to delete a save file (cus apparently they cannot implement a simple delete save button somewhere on their game in case ♥♥♥♥ like this happens + I was told to delete my save in order to get my stuff back) only to be hit with a can't load profile error loop meaning I can't get past the start screen. Never buying a game from Playground Games. Might as well pick up Need for Speed Heat or something because I'm sure that game doesn't delete my progress just by uninstalling it and has a working cloud saves unlike this game :steamthumbsdown:
Die Hand Gottes May 1, 2023 @ 5:24am 
Your technical knowledge is also not the best and if you give the wrong information to the support who should help then please you should have talked to the Steam support rather than Microsoft.
If in the Steam Cloud nothing was stored, the Clous storage was rather turned off for the game.
But also all clouds should not be trusted just make your own backups which by the way counts for all important files.
And your heart postings also says it all
your funny icons you did not get for free but they were not from me.

if there is nothing here your data is gone.
Probably Steam also times reinstalled.

"C:\Program Files (x86)\Steam\userdata\582361831\1551360"

Assume this is your Steam_ID (582361831)




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Date Posted: Apr 6, 2023 @ 5:47am
Posts: 18