Forza Horizon 5

Forza Horizon 5

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T10Yaachts 2023 年 2 月 6 日 下午 1:18
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Contact Forza Support
We understand that experiencing technical difficulties while gaming can be frustrating and disappointing. Our support team can help you with a range of issues including game crashes, connectivity problems, lost save files and much more. They will be happy to get you back to gaming as soon as possible.

To contact our support team, you can visit Forza Support and Submit a Support Ticket[aka.ms]. When you submit a ticket, be sure to provide as much information as possible about the issue you're experiencing. This will help our team better understand your problem and provide a faster resolution.

We also recommend checking the troubleshooting guides on the Forza Support site for common solutions to technical issues[aka.ms]. Alongside this we have a live chat channel for player-to-player support over on the Forza Discord[aka.ms]. Often, these can provide you with a quick fix for your problem, allowing you to get back to gaming even faster.

We understand how important it is for you to be able to enjoy your game without interruption, and we're here to help.



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最後修改者:T10Yaachts; 2023 年 10 月 6 日 上午 9:26
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目前顯示第 331-345 則留言,共 585
Sup 2023 年 12 月 31 日 上午 4:19 
引用自 Psimon85
So this is disappointing.....
Purchased the game as a group of us wanted to play. And it will not run at all on my PC, loads as far as the logo then crashes to Desktop.

My PC is more than capable of running the game spec wise. I closed all other applications, turned off firewall, windows and Graphic drivers are updated, Microsoft store is updated as that was suggested, files being ran in administrator mode, files verified on steam, i even uninstalled, restarted and fresh installed on a different SSD. It will still not run.

Im sorry but if i have to spend more than 60 minutes "trying" to get a game to run these days then its worthy of a refund :(

Have you tried anything else?
Myname_Jeff 2023 年 12 月 31 日 上午 6:19 
Ur Game SUCC fix the issue crash on start up
Hearts 2024 年 1 月 2 日 上午 6:08 
So recently when i launch FH5 i can get passed the loading screens and everything but when i fully load in i get a black screen with these wierd color orbs all over the screen but i can still drive around the map. Ive tried uninstalling & Reinstalling both FH5 and Steam. All my drivers are up to date ive verified the game files. Any help would be great
TheHuskyGT 2024 年 1 月 5 日 下午 1:29 
Forza team. You are starting to become very careless. Who over there thought giving a V8 sound to the Aston Martin DBS was okay? The car has a V12, and a very iconic one at that. FIX IT please!
Change Persists 2024 年 1 月 6 日 下午 4:48 
Support please.
The game randomly crashes, no bug reports, nothing, have tried all the BS fixes but to no avail, I want my money back please I paid for a good racing game not frustrating broken mess.:steamthumbsdown:
SkyDex 2024 年 1 月 6 日 下午 6:35 
ok so i got a list for the developer too:

1. fix the game, so that everyone can start it and play it on PC (meeting the benchmark).
FH4 is just running fine on my strong gamer PC, as well as on the steam deck.
Not for FH5 -it only starts and runs on steam deck. tried every possible solution for PC.

2. Map not improved in comparison to FH4:
No preview for the races, which car and which class i will need (i cant find it),
only a "recommended car feature" which is very annoying.

3. loading FH4 designs into FH5 is great -but i tried it about 20 times:
my own design is displayed and saved in the catalogue -
but i just cannot choose and get it on my car...it doesnt work for me...

4. annoying characters:
i cant help, but story & characters are just annoying to me and bad in FH5,
in comparison to FH4 (although i like spanish language)

5. music:
its not bad in FH5, but nothing to the sountrack of FH4, which is really epic in my opinion.
also the radio stations moderators are more symphatic in the previous forza title.

6. wheelspins:
i had 16 super wheelspins in a row and only got 1 legendary car and a few bucks of money, thats just a joke... was more rewarding in FH4 also.

-->Please work on it and make at least some changes to the map view of races and
the "game not starting/ instantly closing bug"

thanks devs for the great FH4, hope you can make FH5 better, than it is now.
最後修改者:SkyDex; 2024 年 1 月 6 日 下午 6:49
Sup 2024 年 1 月 7 日 上午 1:37 
引用自 Change Persists
Support please.
The game randomly crashes, no bug reports, nothing, have tried all the BS fixes but to no avail, I want my money back please I paid for a good racing game not frustrating broken mess.:steamthumbsdown:
What type of crash do you get? Loading screen or ingame?
萌新 2024 年 1 月 7 日 上午 4:27 
引用自 Mike Oxlong
ive been trying to get into the game and it just keeps crashing every time i get to the loading screen
I ran into the same problem and still haven't been able to solve it
萌新 2024 年 1 月 7 日 上午 4:29 
引用自 Sup
引用自 Psimon85
So this is disappointing.....
Purchased the game as a group of us wanted to play. And it will not run at all on my PC, loads as far as the logo then crashes to Desktop.

My PC is more than capable of running the game spec wise. I closed all other applications, turned off firewall, windows and Graphic drivers are updated, Microsoft store is updated as that was suggested, files being ran in administrator mode, files verified on steam, i even uninstalled, restarted and fresh installed on a different SSD. It will still not run.

Im sorry but if i have to spend more than 60 minutes "trying" to get a game to run these days then its worthy of a refund :(

Have you tried anything else?
I've tried almost every possibility and the game is still crashing. I don't think this is a gamer problem, but rather a failure of game manufacturers to optimize for compatibility
Sup 2024 年 1 月 7 日 上午 6:25 
引用自 萌新兽
引用自 Sup

Have you tried anything else?
I've tried almost every possibility and the game is still crashing. I don't think this is a gamer problem, but rather a failure of game manufacturers to optimize for compatibility

Sign out of your Microsoft account(gamertag) via Xbox game bar, and Microsoft store
Sign into a new Microsoft account(gamertag) or existing Microsoft account via Xbox game bar and Microsoft store. Then search for credential manager in windows, enter "windows credentials" and then remove all the instances that start with "Xbl".
After youve removed them all, try boot the game on steam, you will now need to sign in with again and this time sign in with the new account you signed in to microsoft store and xbox store with.
If that works then there is something wrong with the linking of your main account.

Then try doing this:
1: Set Steam to Offline mode (On Steam, click on the STEAM option, then select Go Offline)
2: Disconnect your network connection. (Either remove the network cable or disable wireless depending on your connection type)
3: Exit Steam completely (Open Task Manager to check if Steam is closed)
4: Open File Explorer, and go to the Steam installation location until you find the App ID for your game. (App ID for FH5 is 1551360).
5: Go into that folder, then delete the remote folder, as well as the remotecache.vdf file.
6: Open credential manager in windows, enter "windows credentials" and then remove all the instances that start with "Xbl".
7: Once you're done with everything, you can open Steam back up and launch the game. (Stay disconnected from the network)
8: Attempt to get into gameplay and play through the opening race and first showcase against the plane.

Now i couldnt get anywhere with steam in offline mode and no network connection (this is a printout from the support that made my account work again).

So what i did on step 6 is to disable cloud sync on steam. Then connect to network and go online on steam just as the game boots up.
If this dosnt work let me know
Jonez 2024 年 1 月 7 日 下午 2:25 
Dear Forza Support Team,

I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing with a game I purchased on Steam.

Game : Forza Horizon 5
Purchase Method: Steam Gift

Despite my initial excitement to play this game, I have encountered a significant problem that has prevented me from enjoying it. I have gone through extensive troubleshooting steps in an attempt to resolve the issue, including:

Verifying the game files.
Uninstalling and reinstalling the game.
Building a new system to ensure compatibility.
Unfortunately, none of these efforts have been successful, and I am still unable to start the game. I have spent numerous hours trying to resolve this issue and have only managed to play for a mere 12 minutes, which is an extremely frustrating experience.

Given the significant time and effort I have invested in trying to make the game work, and considering the disappointment and inconvenience this situation has caused me, I would like to request a full refund to my Steam account.

Thank you for your time and consideration.
Sup 2024 年 1 月 7 日 下午 11:21 
引用自 Jonz
Dear Forza Support Team,

I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing with a game I purchased on Steam.

Game : Forza Horizon 5
Purchase Method: Steam Gift

Despite my initial excitement to play this game, I have encountered a significant problem that has prevented me from enjoying it. I have gone through extensive troubleshooting steps in an attempt to resolve the issue, including:

Verifying the game files.
Uninstalling and reinstalling the game.
Building a new system to ensure compatibility.
Unfortunately, none of these efforts have been successful, and I am still unable to start the game. I have spent numerous hours trying to resolve this issue and have only managed to play for a mere 12 minutes, which is an extremely frustrating experience.

Given the significant time and effort I have invested in trying to make the game work, and considering the disappointment and inconvenience this situation has caused me, I would like to request a full refund to my Steam account.

Thank you for your time and consideration.

Have you tried anything else?
Tygarinn 2024 年 1 月 9 日 上午 2:06 
引用自 TheHuskyGT
Forza team. You are starting to become very careless. Who over there thought giving a V8 sound to the Aston Martin DBS was okay? The car has a V12, and a very iconic one at that. FIX IT please!
Thank god someone mentioned it. I was so disappointed when I heard that sound, hope it`ll get fixed soon
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