CRASH AFTER 1 MINUTE PLAYING

[Lupago]

Hello,


I've been playing a bit since launch, but now i cant play more than two minutes without crashing, i get a bunch of error messages, like this:

LowLevelFatalError [File:Unknown] [Line: 684]
pResource->Map(Subresource, pReadRange, reinterpret_cast<void**>(&pData)) failed
at C:\TC\BA\work\30943c8a8115a74b\ue4\Engine\Source\Runtime\D3D12RHI\Private\D3D12RHIPrivate.h:1181
with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

I cant get answers online, can anyone help me?


Thanks!

[AmperCamper]

Are you below our minimum spec requirements? If you haven't already, please open a ticket with Support[support.sixdays.com]!

[Lupago]

Ok ill send one, my specs are:
• CPU: AMD Ryzen 9 7900X 4.7 GHz
• GPU: EVGA GeForce RTX 3080 Ti 12GB
• PLACA: ASUS TUF GAMING X670E-PLUS
• PS: Corsair HX1000 80 Plus Platinum
• SSD: Sabrent Rocket 4 Plus SSD 1TB
• RAM: Corsair Vengeance DDR5 5600MHz 64GB 4x16GB

Tried some fixes online but they didnt solve the probelm, at this point i dont know what to do. It has to be something about dx12 or unreal engine, i dont know.

[AmperCamper]

Originally posted by Lupago:

Ok ill send one, my specs are:
Tried some fixes online but they didnt solve the probelm, at this point i dont know what to do. It has to be something about dx12 or unreal engine, i dont know.

Some players have reported running the game via DX11, but we can't officially recommend this as we're not supporting it.

[PaperMoney]

Originally posted by AmperCamper:

Originally posted by Lupago:

Ok ill send one, my specs are:
Tried some fixes online but they didnt solve the probelm, at this point i dont know what to do. It has to be something about dx12 or unreal engine, i dont know.

Some players have reported running the game via DX11, but we can't officially recommend this as we're not supporting it.

bro. i got a 7900x and a 3060ti and i cant run it without crashing for 1 minutee either. what is happening

[Arc]

Downnclock your GPU and see if it brings back stability.

And in Nvidia's case in general, try to clean install bunch of different drivers and see which one is more stable (the latest often isn't the best).

[Lupago]

Hey just wanted to update. I knew my crashes were not caused by the game, but something with Unreal engine or DX12. I thought it had more to do with DX seing the error messages. Had some similar problems with RoN.

Looked for some time on google for solutions, and there was a guy with similar problems (also with RoN), and what he ended up doing was formating the computer. I know it is not the answer you may be looking for but i don't know. Did it yesterday and now it works like a clock.

[KrizzTough79er-OD]

Originally posted by Lupago:

Hey just wanted to update. I knew my crashes were not caused by the game, but something with Unreal engine or DX12. I thought it had more to do with DX seing the error messages. Had some similar problems with RoN.

Looked for some time on google for solutions, and there was a guy with similar problems (also with RoN), and what he ended up doing was formating the computer. I know it is not the answer you may be looking for but i don't know. Did it yesterday and now it works like a clock.

confirmed here!

common issue with NVDIA Cards and UE4/5, UE Devs know about it. I had it a lot crashing but i tried a lot of stuff, in the end im not really sure what helped but rn its working for me (GTX 1080ti,B450 AORUS Elite V2 Board with 32GB RAM)

i use this starup parameter via steam launcher game options: -d3d11

old and new NVDIA cards seem to have this issue. couldnt find a proper hint for the real issues here. and its always UnrealEngine while having no issues at the same time with other games. somtimes i got crash to desktop with UE-Error Report or even worse, system freeze or complete shutdown without blue screen.

some references:

https://docs.unrealengine.com/5.0/en-US/how-to-fix-a-gpu-driver-crash-when-using-unreal-engine

https://forums.unrealengine.com/t/how-to-toggle-between-dx10-dx11-dx12-and-via-blueprint/408364

[Arc]

Originally posted by KrizzTough79er-OD:

.. UE Devs know about it...

UE devs know what ?

GPU crashes can occur for various reasons, such as:

• Running out of memory (OOM)
  
• Times out while doing an expensive operation (TDR event)
  
• A bug in the engine code
  
• A bug in the driver
  
• A bug in the Operating System
  
• A problem in the hardware

Originally posted by KrizzTough79er-OD:

.. complete shutdown without blue screen....

Shutdown events are always caused by HW or FW malfunction. Be it OCP/OVP kicking in, overheating, other critial failure, etc.

[KrizzTough79er-OD]

had this badly with Insurgency Sandstorm but i really cant find out why this keeps happening. most commen error record in win logs is:

Version=1
EventType=LiveKernelEvent
EventTime=133326357947044649
ReportType=4
Consent=1
UploadTime=133326357948637017
ReportStatus=268435456
ReportIdentifier=eb0dcc0f-ef58-44c0-927c-11cd65cc5d12
Wow64Host=34404
NsAppName=LiveKernelEvent
OriginalFilename=WerFault.exe
AppSessionGuid=00000000-0000-0000-0000-000000000000
BootId=25
IsFatal=4294967295
EtwNonCollectReason=4
Response.BucketId=LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys
Response.type=4
Response.CabId=9e204153-f07b-4a68-9c08-1bd033d14e2c

[KrizzTough79er-OD]

Originally posted by Arc:

Originally posted by KrizzTough79er-OD:

.. UE Devs know about it...

UE devs know what ?

GPU crashes can occur for various reasons, such as:

• Running out of memory (OOM)
  
• Times out while doing an expensive operation (TDR event)
  
• A bug in the engine code
  
• A bug in the driver
  
• A bug in the Operating System
  
• A problem in the hardware

Originally posted by KrizzTough79er-OD:

.. complete shutdown without blue screen....

Shutdown events are always caused by HW or FW malfunction. Be it OCP/OVP kicking in, overheating, other critial failure, etc.

If you take one more step
I'll be behind you
To put my foot
Where yours were first
If you say one more clever thing
I'll just repeat it
And act like I said it first...