incinerator doesn't work- zoo full of dead animals

[jkpamela52]

I have 3 incinerators and I cannot discard of any of the dead animals when I click the button on them (even if I try pressing only one). It will not show up in the queue either for the incinerator. Zoo is full of dead animals everywhere that I cannot get rid of

[Psyringe]

Just to make sure that the basics are covered:
- There are workers assigned to your incinerators?
- There is a collision-free path between the carcass and the entrance to the incinerator?

Personally, in my game, I noticed that it sometimes takes quite a while until the carcass is taken care off, but not so long that I ever have multiple carcasses in my zoo. I tend to donate or release my animals before they die, though. In any case, the burning does work for me, so there must be some difference between our zoos that causes them to not work for you. Could be a bug of course.

[madpraxis]

Same here for the previous post. I have never had an animal die, mainly because I have breeding on and therefore end up releasing or donating from oldest to youngest. When I did euthanize some animals for that quest line, my single slacker dude popped right on over to the enclosures in question and hauled them off one by one.
It *is* working, so something has to be set up wrong or in the way would be my first guess. Double check that there is not landscaping, objects, anything blocking the path inside the enclosures. Double check there is access from the incinerator to the enclosures with dead animals. Double check, if you have subways set up, that there isn't anything blocking them.

[jkpamela52]

I think (?) it's a bug, I saw another post that someone else was having the same problem. There is workers assigned to each one and 100% nothing blocking the path. I also bought like 20 more of them with workers assigned in a new free area just to test and see and it still didn't work.

[CuteMonster]

I've been having problems with this too - I have the one task where you need to incinerate 5 carcasses in one day and it's been surprisingly frustrating to complete...

[zeke]

A few things to note, incinerating animals does take a bit of time (the incinerator's employee has to first collect the animal from the pen, take it back to the incinerator, and then it takes a bit of time for the corpse to burn). I've achieved the 5 carcasses quest with 3 incinerators who each had an employee with green level work ethic (From the start of the day I also had 5 or so corpses already waiting). The info panes definitely do not do a great job of actually showing what is currently happening at any stage of the process.

It isn't the easiest task to complete (effectively it can require a bit of luck, but I imagine you could also brute force by placing several incinerators and culling several animals). Personally, however, I wouldn't suggest getting too hung up on completing this task - I'm not sure you really miss out on anything by having it uncompleted.

[madpraxis]

It does seem like a bug then since others seem to be having problems also, and all the ways to make sure it is working...aren't...
Would say...check the bugs section. Make a post if it isn't there... and... sorry you got bad luck :(

[TinyPixxels]

Hey folks! This should be fixed up in our latest patch, would you mind having a check for us? Cheers!

[Saffy]

Originally posted by madpraxis:

Same here for the previous post. I have never had an animal die, mainly because I have breeding on and therefore end up releasing or donating from oldest to youngest. When I did euthanize some animals for that quest line, my single slacker dude popped right on over to the enclosures in question and hauled them off one by one.
It *is* working, so something has to be set up wrong or in the way would be my first guess. Double check that there is not landscaping, objects, anything blocking the path inside the enclosures. Double check there is access from the incinerator to the enclosures with dead animals. Double check, if you have subways set up, that there isn't anything blocking them.

"It never happened to me"... And how is that supposed to help anyone.

[Psyringe]

Originally posted by Saffy:

Originally posted by madpraxis:

Same here for the previous post. I have never had an animal die, mainly because I have breeding on and therefore end up releasing or donating from oldest to youngest. When I did euthanize some animals for that quest line, my single slacker dude popped right on over to the enclosures in question and hauled them off one by one.
It *is* working, so something has to be set up wrong or in the way would be my first guess. Double check that there is not landscaping, objects, anything blocking the path inside the enclosures. Double check there is access from the incinerator to the enclosures with dead animals. Double check, if you have subways set up, that there isn't anything blocking them.

"It never happened to me"... And how is that supposed to help anyone.

Well, obviously it helps different people in multiple ways:

- The devs can see that the issue does not affect everyone, which is helpful when hunting down the issue. Comparing the descriptions of players who have this problem to those who don't is literally the best way of making the bug (if it is one) reproducible, which is the first step of proper troubleshooting.

- The affected player(s) are made aware that a) they might have overlooked something (which is possible, I actually thought I had encountered this problem myself until I found out that I had accidentally rotated the incinerator in a way that blocked the entrance).

- The affected player(s) are made aware that b) there is a way to not be affected by this issue, so it may be worthwhile to search further for a solution, rather than just waiting for the devs to address the issue

- Other players who want to help (like me) can compare the description to the situation in their own games, to find out whether they might be doing differently (or the same). If they report their experience as well, we'll get a better understanding of what's exactly the difference between games where this issue occurs, and games where it doesn't.

However, how is _your_ post (which doesn't actually contribute anything to the thread) supposed to help anyone?

[R.R.]

this was pre last update, which has broken my game from running at all, but.
i had 2 pens full of about 40 dead rabbits & goose ( this was before i found out you can donate animals before you unlock the release building, and run out of room) my incinerating building was next door to these pens. i built a second and about a month latter they did start picking up the bodies .

[Cain]

I still have this problem and I've played across multiple versions and multiple accounts. Been playing it on Xbox Gamepass both my own and my boyfriend's, neither one I can get the incinerator to work when I DID have enough start dying, with entire bunches dying at once as they finally aged out. Currently playing on Steam and release plenty, but the one time I tried euthanizing he didn't do anything either. Also no the paths aren't a problem, if they were then my animal keepers would be having the same issue and they're way more active as my entire 'jobs' section is in the same spot with huge bunches of empty space leading to the openings into the paths the regular folks traverse to visit my zoo.

[Royals]

Originally posted by Cain:

I still have this problem and I've played across multiple versions and multiple accounts. Been playing it on Xbox Gamepass both my own and my boyfriend's, neither one I can get the incinerator to work when I DID have enough start dying, with entire bunches dying at once as they finally aged out. Currently playing on Steam and release plenty, but the one time I tried euthanizing he didn't do anything either. Also no the paths aren't a problem, if they were then my animal keepers would be having the same issue and they're way more active as my entire 'jobs' section is in the same spot with huge bunches of empty space leading to the openings into the paths the regular folks traverse to visit my zoo.

Animal undertakers tend to tackle pens one by one, meaning they will not move to the next pen until the one they're working on is clear of dead bodies! You could try to optimize their route with subways and tiles to make their trips shorter therefore making them clear pens of dead bodies faster. I am aware that furnaces do lack the manpower to get things done fast. I will push this up to the team so stay tuned for changes made to the game!