Memory Capture Error

[salter]

Hello people. Love this game.

I ran into this error, followed by "Something went wrong while capturing a memory."
Anyone else came across this one? When trying to access the memory, it does not load (seems to be corrupt). I have to resort to an earlier memory.

[kory]

Originally posted by CallMeRED:

Same issue here, got "something went wrong..." during quick save. (many times)

When I check the "quickSave" folder, found some marked as corrupted files, game refuses to save new files. So I cannot save any progress.

Ended up deleting everyting in the folder and lost all progression.
I can start it over, but I'm afraid it will happen again.

Please, advise.

Note : Save + Game files location are on different NVME drives

How do you find the save files? this just happened to me.

[CallMeRED]

Originally posted by kory:

Originally posted by CallMeRED:

Same issue here, got "something went wrong..." during quick save. (many times)

When I check the "quickSave" folder, found some marked as corrupted files, game refuses to save new files. So I cannot save any progress.

Ended up deleting everyting in the folder and lost all progression.
I can start it over, but I'm afraid it will happen again.

Please, advise.

Note : Save + Game files location are on different NVME drives

How do you find the save files? this just happened to me.

Here :
C:\Users\%yourProfile%\AppData\Local\ShadowGambit_TCC\user_steam_something\gameState_00\quickSave

Hope that helps ! :)

[michael]

I did make a report from in the game and I got an auto-reply that they had receved the message. I see now that I was on Iron Bay...I couldn't remember that when I made the bug report. I restarted the game and have put off iron Bay until now. I have done the other islands in the first set with only Iron Bay remaining...to get the last Black pearl in this section. I hope the save error has been addressed. But it will be fun to replay the whole thing again. That is one of the really high points of these Mimimi games. Endless ways to play them.

[michael]

Where are the Quick saves stored on the PC? Thanks

[CallMeRED]

Originally posted by michael:

Where are the Quick saves stored on the PC? Thanks

here :)

C:\Users\%yourProfile%\AppData\Local\ShadowGambit_TCC\user_steam_something\gameState_00\quickSave

[Elite Noob]

Capturing Memory Errors! fix this! Please

[michael]

Well, it happened again...again on the Iron Bay island. I was almost at the end, just about to retrieve the Black Pearl and I got the dreaded "cannot save memory" message. But after three tries I was able to finish and get back to the ship. Now I am back on the iron Bay island trying to collect some soul energy or something like that. I was able to save at the very first landing spot and that is where I am calling it a day. I sure hope they can fix this error. I did not file a bug report inside the scenario for fear of losing everything.

Still, this is amazing. By far the best of all their games so far. And I really loved Desperados 3. They have really improved the game mechanics. I can see I will drop many hours on replaying this game.

[David]

When the save bug happened to me it also was on Iron Bay. I didn't have Pinkus in my party.
I was with: Afia, Suleidi and Toya. And it happened right at the end, moments before I wanted to light the crates.

[601819600]

I got the same problem on the same mission. I play with the highest difficulty and it takes me 3 hrs to clean up 80% area, but to clean up the volcano(?) area without saving is not an option to me. And I don't use Pinklus, I use Afia, Suleidy and Teresa.

[4got2sleep]

Same thing, I had to finish the map on 1 sitting without saves. It took me 5-6 30 minute tries.
If the problem occurs there is nothing you can do. You have to restart the whole map or finish it without saves.
Even if you load earlier save it will eventualy brake (I tried multiple times with different saves)
On the next map it works again.

[Palewing]

I got the error in Iron Bay just before lighting crates here as well. Managed to do the rest, but will hold off any more playing until a patch or two.

[Mr Z]

Exact same issue here. In the Volcano area, close to the black pearl, I get the same error and can't load anymore. An older savegame didn't fix it.

[David]

So I restarted the same mission and this time I went straight for the volcano (well, as straight as the game lets you). This time no issue with saves. Finally I can continue but I lost 4 hrs of gameplay and some (parts of) achievements. I hope it never happens again!

[Bertie]

Originally posted by Anubys:

Same error in my game. I am not that hardcore kind of a player to play without saves:(

Where you on Iron Bay too? It was the same for me

Everybody - where possible please can you try and raise a support ticket for the issue. Mimimi being able to look at the save files up until that point will help them diagnose the issue.

https://shadowgambit.com/support

If anyone's confused about their missing threads I've merged them all into this one to make the devs' lives a bit easier.

[casualkraut]

Ahoy everyone! We apologize for any inconvenience this issue may have caused you. Our team is working hard to pinpoint the problem and provide a fix as soon as possible.

If you could kindly report the bug, either directly through the in-game options menu or by visiting our support page at https://shadowgambit.com/support. Please also attach your log files to the bug report as described here: https://mimimigames.atlassian.net/l/cp/LjwckvLN.

This would be of immense help to us.

Currently, our investigation has revealed that the save game/memory capture problem appears to occur under the following circumstance: If you’ve activated the skill upgrade for Pinkus von Presswald and you use his upgraded skill to delve into a Prognosticar and then activate the Prognosticar's special skill to freeze an individual.
But there might be other cases that trigger this issue that we are still identifying.

We will update you as soon as we can. If you are affected by the bug, you might consider trying these options to potentially resolve the issue until we have a fix

• Avoid triggering the scenario as described above.
  
• Attempt loading an earlier save to see if that rectifies the problem.
  
• Consider restarting the entire mission, as this action typically rectifies such issues.