No one coming into my shop

[TennSeven]

So I'm on the campaign level where you're in Paris and need to get 3 golden beans. I have a barista, tables and chairs, coffee on the menu, and the shop is open, but I'm on day 4 and not a single customer has come into the shop, nor has anyone walking outside had any "feeling" about the shop (like "they don't have coffee I want to buy" or anything like that).

Seems like a bug?

[joanna_dreamwaygames]

Originally posted by TennSeven:

So I'm on the campaign level where you're in Paris and need to get 3 golden beans. I have a barista, tables and chairs, coffee on the menu, and the shop is open, but I'm on day 4 and not a single customer has come into the shop, nor has anyone walking outside had any "feeling" about the shop (like "they don't have coffee I want to buy" or anything like that).

Seems like a bug?

Hello!

This is quite strange, I haven't had something like this happen to me yet. Are you sure the cafe is open? Because that's the first thing that comes to my mind. Try clicking on opening the cafe again, please.

[Cookie Goddess]

That is strange. What kind of coffee do you have on the menu? Do you have enough stock of water filters, coffee, and cups? I kept forgetting to buy cups on the higher levels of the campaign.

[TennSeven]

Originally posted by joanna_dreamwaygames:

Originally posted by TennSeven:

So I'm on the campaign level where you're in Paris and need to get 3 golden beans. I have a barista, tables and chairs, coffee on the menu, and the shop is open, but I'm on day 4 and not a single customer has come into the shop, nor has anyone walking outside had any "feeling" about the shop (like "they don't have coffee I want to buy" or anything like that).

Seems like a bug?

Hello!

This is quite strange, I haven't had something like this happen to me yet. Are you sure the cafe is open? Because that's the first thing that comes to my mind. Try clicking on opening the cafe again, please.

Yes, I am positive the cafe was open. After going for another couple of days and still getting zero customers I ended up just restarting the mission and then everything worked fine that time around.

[joanna_dreamwaygames]

I'm glad it worked and you can play further! We will see what might cause the problem.

[Mahokami]

Same thing has just happened to me. Literally, shop is open, coffee to attract all social groups in green (except for casuals which is in the yellow) with supplies for each coffee... and no one is entering shop.

EDIT: Even quitting the game and going back in doesn't help and I'd rather not restart the mission since it doesn't appear to be possible to save your recipes and I'd have to make all the custom drinks that worked well, from scratch again.

A possible cause, but I'm not sure, I tend to "complete" the basic stuff that I can before the tutorial finishes. I pause time, make some drinks based on the social groups, order supplies the slow way, set up furniture and higher employees.

[joanna_dreamwaygames]

Originally posted by Mahokami:

Same thing has just happened to me. Literally, shop is open, coffee to attract all social groups in green (except for casuals which is in the yellow) with supplies for each coffee... and no one is entering shop.

Can you tell me something more? Is that in the Sandbox mode or in the Campaign? And... do you have any carpets there?

[Mahokami]

Originally posted by joanna_dreamwaygames:

Originally posted by Mahokami:

Same thing has just happened to me. Literally, shop is open, coffee to attract all social groups in green (except for casuals which is in the yellow) with supplies for each coffee... and no one is entering shop.

Can you tell me something more? Is that in the Sandbox mode or in the Campaign? And... do you have any carpets there?

Thank you for the quick reply.

This is in campaign mode same as original poster and on the same mission which is why I said the same thing is occurring for me. I do not have carpets because the building doesn't have carpets and I didn't change the floors or the walls. I've also closed and opened the shop again, and still nothing. I didn't order any disposable cups, but that shouldn't matter since you start with 50 cups for that mission.

A possible cause, but I'm not sure, I tend to "complete" the basic stuff that I can before the tutorial finishes. I pause time, make some drinks based on the social groups, order supplies the slow way, set up furniture and higher employees.

So far, neither reloading the save, exiting the game and coming back and reloading the save resolve the issue. I'd rather not restart the mission since it doesn't appear to be possible to save your recipes and I'd have to make all the custom drinks from scratch... but if I must, so be it.

[joanna_dreamwaygames]

And which mission is it specifically?
Indeed, the reason may be that you are doing something out of sequence according to the tutorial. Our idea is that the player first goes through the tutorial (which gets shorter and shorter with each successive mission), and then has more freedom to complete the mission objectives.
We also tried to secure a lot of actions that don't follow exactly what happens in the tutorial - but it's hard for us to predict every case.

[Mahokami]

Originally posted by joanna_dreamwaygames:

And which mission is it specifically?
Indeed, the reason may be that you are doing something out of sequence according to the tutorial. Our idea is that the player first goes through the tutorial (which gets shorter and shorter with each successive mission), and then has more freedom to complete the mission objectives.
We also tried to secure a lot of actions that don't follow exactly what happens in the tutorial - but it's hard for us to predict every case.

I agree that this might be what is going on. I redid the mission only this time I didn't do anything other than what the tutorial told me to do and that worked. I kept the save of the one that is bugged in case there was a way to send it to you and if you were interested in seeing it.

The thing is, the dialogue (and the availability of some options while others are blocked out) imply that the player can do other things in addition to the tutorial's direction. For instance, for this mission of the campaign in Paris (#4/10 I believe), Kim ends by saying something like, "You may want to open your shop if you haven't already." implying that the player can in fact open the shop before the tutorial's conclusion there even though they can't/shouldn't. There's even a part during the tutorial (I believe it is after she has you set up the jukebox) she says something like "But don't forget about the basics like hiring baristas, setting the menu, etc) like the player can and should do those things before ending the tutorial... which you can in fact do, but now it's possible that doing this could be breaking the game.

[joanna_dreamwaygames]

Originally posted by Mahokami:

Originally posted by joanna_dreamwaygames:

And which mission is it specifically?
Indeed, the reason may be that you are doing something out of sequence according to the tutorial. Our idea is that the player first goes through the tutorial (which gets shorter and shorter with each successive mission), and then has more freedom to complete the mission objectives.
We also tried to secure a lot of actions that don't follow exactly what happens in the tutorial - but it's hard for us to predict every case.

I agree that this might be what is going on. I redid the mission only this time I didn't do anything other than what the tutorial told me to do and that worked. I kept the save of the one that is bugged in case there was a way to send it to you and if you were interested in seeing it.

The thing is, the dialogue (and the availability of some options while others are blocked out) imply that the player can do other things in addition to the tutorial's direction. For instance, for this mission of the campaign in Paris (#4/10 I believe), Kim ends by saying something like, "You may want to open your shop if you haven't already." implying that the player can in fact open the shop before the tutorial's conclusion there even though they can't/shouldn't. There's even a part during the tutorial (I believe it is after she has you set up the jukebox) she says something like "But don't forget about the basics like hiring baristas, setting the menu, etc) like the player can and should do those things before ending the tutorial... which you can in fact do, but now it's possible that doing this could be breaking the game.

I would appreciate if you could send me the save files! Can you reach me on our Discord channel? https://discord.com/invite/D8ht5td

[Mahokami]

Okay, thank you for the invite.

[Qynat]

This is also happening to me right now on the Paris level of the campaign. 5 customers came to get coffee at the beginning, then I did a lot of editing to my menu while the game was paused. After that nobody ever came in again, and opening and closing the shop did not help.

[joanna_dreamwaygames]

Originally posted by Qynat:

This is also happening to me right now on the Paris level of the campaign. 5 customers came to get coffee at the beginning, then I did a lot of editing to my menu while the game was paused. After that nobody ever came in again, and opening and closing the shop did not help.

Please, tell me - have you already completed the turorial in this mission, or did it happen before the end of the tutorial?