CD-Key invalid!

[The Dutchie]

Hello folks,I was planning to bring up some nostalgy, but when i entered my old cd-key from the box with the CD inside it said it is invalid. And I've already send a personal mail, some time ago, to Ubisoft support, but i never received a response. Can someone help ? :) I paid the full price for it back then, I do not want to use another 10 euro for something I alrdy have :/

[Blue]

Think you will be out of luck with this one. Very few retail CD keys work with Steam so your only option is likely to be buying it again. I bought it on Steam for GBP £2.14 as recently as March so it can be picked up cheap in Steam sales.

https://support.steampowered.com/kb_article.php?ref=7480-WUSF-3601

GOG.com currently have a 75% discount on a HoMM V bundle that includes Heroes of Might and Magic® V and the Tribes of the East and Hammers of Fate expansions.

[red255]

does ubisoft still have its U-play? I can't recall if you can enter keys there and play games on U-play.

yeah I got the disks for this somewhere, unsure if I got the CD keys still. was thinking of playing it again because of seeing a video on the youtubes and nostalgia.

Tried on Uplay didn't take the key. I still have my CD's apparently. just no CD-Drive.

[The Dutchie]

Thanks for the replies. Sucha shame it has to go down that road, but yeah 2 euro on sale is doable, guess I'll just wait . Unless it works via the setup installed on the cd rom. I need some wires to make it work, will let you know once i got it , and try to use the cd-key there.

[Ubi-Borealis]

Originally posted by The Dutchie:

Thanks for the replies. Sucha shame it has to go down that road, but yeah 2 euro on sale is doable, guess I'll just wait . Unless it works via the setup installed on the cd rom. I need some wires to make it work, will let you know once i got it , and try to use the cd-key there.

Hello there The Dutchie!

I'm sorry to hear your key is showing as invalid. Do you happen to know what your case number is?

To find this, login to our dedicated support website.[ubi.li] and click on the hamburger menu in the top right corner. The menu that drops down should show you "My Cases", click on that and you'll your support cases.

Once you know the case number, could you let me know so I can take a closer look?

- Ubisoft Support

[The Dutchie]

Hi there.

I have an old account on Ubisoft, I logged in and I checked on "My cases"... It shows under "My closed cases" the Heroes of Might & Magic V. But not my expansion Tribes of the East on it ( which i have a physical case of it with cd-key inside,which doesn't work)

How can I privately send you the case number, since I don't know if someone can mangle with it or not.

- S

[Ubi-Borealis]

Originally posted by The Dutchie:

Hi there.

I have an old account on Ubisoft, I logged in and I checked on "My cases"... It shows under "My closed cases" the Heroes of Might & Magic V. But not my expansion Tribes of the East on it ( which i have a physical case of it with cd-key inside,which doesn't work)

How can I privately send you the case number, since I don't know if someone can mangle with it or not.

- S

I'm afraid you can't send me a message privately. If you're uncomfortable with sending me the case number, that's absolutely fine! I recommend re-opening your case for further investigation. You can do this by just adding a new comment, and an agent will respond as soon as they can.

If you would like to start a new case, you can do so here[support.ubisoft.com]. I would advise uploading an image of your CD key displayed with the game disc inside of the box as well, as this will help our Support Team to investigate further!

- Ubisoft Support