Controllers don't work - at all.

[Jayd]

Game starts, I see the pinball machine way over behind me, there is a TV with the logo and a little click (green arrow up) to start.. but nothing else. No controllers visible, No buttons on the controller works. Game is unplayable. Anyone know what's up?

[Gary_Zen]

Hi! Sorry to hear that! Could you tell me which headset and controller you are trying to use?

[Matt Beeching]

Which HMD/controllers are you using? I'm currently testing Quest 2 and haven't encountered this issue.

[Jayd]

Original Vive with Vive controllers. They work in all other games, and I am starting the game inside VR.

[Gary_Zen]

Thank you for the clarification and sorry for the inconvenience! Unfortunately, the Vive controller is currently not supported!

[Jayd]

A note *must* be made of this on the store page. The store page shows vive compatibility without this mentioned.

Good luck with your game, i will refund. Looked lovely from what i saw.

[Akos]

Originally posted by Jayd:

A note *must* be made of this on the store page. The store page shows vive compatibility without this mentioned.

Good luck with your game, i will refund. Looked lovely from what i saw.

Sorry to hear and hopefully we can welcome you back at one point!

Thanks for the feedback on this, for anyone seeing this topic in the future, first of all - welcome! Secondly, please find a note about supported controllers in the System Requirements on the main store page.

[MarcosFelipe94]

Originally posted by Jayd:

Game starts, I see the pinball machine way over behind me, there is a TV with the logo and a little click (green arrow up) to start.. but nothing else. No controllers visible, No buttons on the controller works. Game is unplayable. Anyone know what's up?

Well i'm currently playing on a WMR headset that have the same problem as you described, but i can play if i connect a xbox 360 controller, i know it's not the same thing of course when comparing with the motion controllers, but if you have the xbox controller maybe you should give it a go?

[yermin5000]

move the analog stick and you will move around it took me a second to figure it out

[yermin5000]

its just different than what people are used to with the other pinball fx games is all

[Will]

HTC vive is supported but not vive controllers? Sounds weird to me.

[Jayd]

Originally posted by Akos:

Secondly, please find a note about supported controllers in the System Requirements on the main store page.

Snarky. So I will answer it.

The game carries the icon for Vive compatibility, and it's clearly not fully compatible. This is not the norm.

That it's only playable with gamepad on Vive and not controllers should be clearer, not doing so will just generate bad will imo.

[Satans Little Helper]

Originally posted by Gary_Zen:

Thank you for the clarification and sorry for the inconvenience! Unfortunately, the Vive controller is currently not supported!

thats bs just bought the game but hasnt tested it yet but i do own a htc vive with the old trackpad controllera. Why the hell would the publisher then add htc vive as supported. Can i atleast play it with a 360 controller ?

[Boosia]

Will the valve index contollers be supported?

[Anthilius]

Originally posted by Satans Little Helper:

Originally posted by Gary_Zen:

Thank you for the clarification and sorry for the inconvenience! Unfortunately, the Vive controller is currently not supported!

thats bs just bought the game but hasnt tested it yet but i do own a htc vive with the old trackpad controllera. Why the hell would the publisher then add htc vive as supported. Can i atleast play it with a 360 controller ?

Same here with an HP Reverb G2, controllers are not supported, you can play with a 360 controller though

[Gary_Zen]

Thank you for the feedback on the storefront, Jayd! We do not want to create bad blood, I will relay this back to the team!