Eventview error and fans not working correctly

[Muppet]

Having an issue with 2042 currently as when I start it up the fans stay at the same rpm no matter what the temps of the computer are. I checked armoury crate and the fan control doesn't work unless I restart my PC. I then checked event viewer and I now have this error showing up:
Faulting application name: atkexComSvc.exe, version: 1.0.0.1, time stamp: 0x66f257ba
Faulting module name: atkexComSvc.exe, version: 1.0.0.1, time stamp: 0x66f257ba
Exception code: 0xc0000005
Fault offset: 0x0003fe30
Faulting process id: 0x0x7DDC
Faulting application start time: 0x0x1DB40EBEECE8E63
Faulting application path: C:\Program Files (x86)\ASUS\AXSP\4.03.21\atkexComSvc.exe
Faulting module path: C:\Program Files (x86)\ASUS\AXSP\4.03.21\atkexComSvc.exe
Report Id: 1f2b6264-4aba-4b73-a335-aa97141eb6b4
Faulting package full name:
Faulting package-relative application ID:

Does anyone have any idea what this actually means and how to fix it?

[PRAET0R1AN™]

reinstall the app? it looks like there may be some file corruption or something.

another idea is also to post on the support forum for your motherboard that uses that software and see if Asus can assist

[Bakerestic]

Did you enable the Asus AI fan control? I have the same issue. I did some research, and I can confirmBF2042 breaks the fan speed control app.

[OzyMan👽]

disable fan application if you can then the game will work i was having the same error for not knowing whats causing this i had legionfancontrol installed on my laptop soon i remove the app the game work but i need the fan controller so i uninstalled the game