Ban for using ghub.

[Lostdogz]

So the other day I got a ban, it was right after the update. it says I got ban on the 18th for cheating however I don't cheat. All you have to do is look at my score and see no way in heck would I be cheating. I did some research and seen a lot of people getting bans from running the ghub software that you get from logitech. I had got a new mouse and was trying to get it setup RBG to match my keyboard, speed of the mouse as I have a wide monitor you know just basic stuff and I got hit with that ban hammer. I tried to do a few support tickets but it all seems automated. Does anyone know of a way to contact a real human to get this issue resolved?

I'm using the logitech 502 hero. Afterburner for heat/fan control

[PRAET0R1AN™]

Origineel geplaatst door Micas:

Origineel geplaatst door PRAET0R1AN™ ︻デ =ー:

I'm not blaming op so don't try to suggest that, I'm simply saying that he should have done some googling on its interactions with EAC because it interacts with keyboard or mice hardware directly which the AC could.. COULD determine as being used.

No, no, and no. It's not the responsibility of a PC gamer to make sure the legitimate software on a player's PC won't trip a badly coded anti-cheat.

In fact, I can't imagine how you even suggest that. If you buy a new game, are you really going to try and research which utilities that are installed on your PC is going to trip the game's anti-cheat? That's absurd.. like I said.. breathtakingly stupid. You won't know jack about the anti-cheat in the first place to even know what legit software it might generate a false positive.

Look, I get that you shill.. That's your thing, and that's cool. But what you're suggesting is patently absurd. Nobody is going to buy a game, then think "I wonder what the anti-cheat is doing. How do I figure out if my mouse software is going to get me banned?". Can you really not understand how stupid that is?

I'm trying to side with you here..

I had only suggesting checking because, Well.. I've been pc gaming for years and as I said, other perfectly legitimate software has gotten players banned in the past, So I tend to first check via a Google search if x interacts with y, if yes.. don't load "x".. thus the possibility of an unwanted interaction is removed..

For all I know, running furmark while playing 2042 could trigger it, I wouldn't know.. unless I checked first..

I dont shill, btw.. im just a gamer like you with a fancy name color and a little extra functionality on these forums.. that's it.

I'm not suggesting he check the interactions of everything installed on his pc with an anticheat.. that would be absurd..

What I DID suggest, was to check the interaction of one specific software that is designed by the keyboard / mouse manufacturers themselves , that it doesn't falsely trigger anything that can result in a ban.

What we all have to understand is that after the failings of the anticheat in bfv, its not surprising that EAC is the anticheat used In 2042 as it appears to cast a wider net and snag more cheaters.. which is good!

The only problem is that if Epic Games ( the devs of EAC ) has discovered certain software to allow others to gain an advantage over other players, it also means that software has been blacklisted.

IMHO I don't think it should straight up ban a user, I think it should be a violation kick and a warning on screen telling you to close x because it clashes.

[Lostdogz]

Micas, If EA/Origin came out with a new game that i might like, Id pass because i know how poorly its ran and id lose my money. I'm looking at a few other games right now that is like 2042

[Lostdogz]

Wait are you saying remapping a button on your mouse is a macro?

[PRAET0R1AN™]

Origineel geplaatst door Lostdogz:

Wait are you saying remapping a button on your mouse is a macro?

The AC could potentially see it that way if you're using ghub to do it instead of the ingame options menu.

It's only a guess though.

[Lostdogz]

I did remap the side button on the mouse so maybe that info will help someone else out somehow.

[Deadoon]

Origineel geplaatst door PRAET0R1AN™ ︻デ =ー:

I'm not blaming op so don't try to suggest that, I'm simply saying that he should have done some googling on its interactions with EAC because it interacts with keyboard or mice hardware directly which the AC could.. COULD determine as being used.

I don't know how you can say that them not researching the official software for their mouse isn't blaming them. Software that is literally step 2 of using the mouse, and without installing the mouse actually has buttons that have no default binding.

Did you do research on your graphics drivers when you first installed them, or did you just click next until they were installed, and update them on occasion? Or are you using the Microsoft default drivers, which are horribly inefficient and outdated?

Origineel geplaatst door PRAET0R1AN™ ︻デ =ー:

Most mice will use a generic windows driver for maximum compatibility, some will have drivers embedded in the software that installs the drivers alongside it, but yeah from what I've heard its not the mouse or the rgb that's responsible for these erroneous bans..

It's the software itself, especially if you have configured a macro or two even if its not game related ( e.g press button 3 to bring up task manager )

You do realize Logitech programable mice for the last decade or so can write the macros to the mouse itself, and the mouse can use that configuration on any computer even without the software installed? The software is not sending the commands.

[PRAET0R1AN™]

Origineel geplaatst door Deadoon:

Origineel geplaatst door PRAET0R1AN™ ︻デ =ー:

I'm not blaming op so don't try to suggest that, I'm simply saying that he should have done some googling on its interactions with EAC because it interacts with keyboard or mice hardware directly which the AC could.. COULD determine as being used.

I don't know how you can say that them not researching the official software for their mouse isn't blaming them. Software that is literally step 2 of using the mouse, and without installing the mouse actually has buttons that have no default binding.

Did you do research on your graphics drivers when you first installed them, or did you just click next until they were installed, and update them on occasion? Or are you using the Microsoft default drivers, which are horribly inefficient and outdated?

WQHL Graphics drivers are usually signed by 2 ( soon to be 3 ) of the largest GPU tech giants so it's not relevant really, At least in the grand scheme of things.

Of course you can also install unsigned drivers ( those may actually cause issues if the contents have been modified to run on older hardware that the original drivers no longer supports )

Similarly, I've heard of people catching bans from using PS3 controller drivers from software like Motioninjoy, again, That uses unsigned drivers IIRC so there's always that to consider ( unsigned drivers I mean )

Origineel geplaatst door Deadoon:

You do realize Logitech programable mice for the last decade or so can write the macros to the mouse itself, and the mouse can use that configuration on any computer even without the software installed? The software is not sending the commands.

I wouldn't know, I haven't ever used a programmable mouse.

but that opens up a different can of fish doesn't it? could it be the actual physical mouse that is being detected and banned or what?

[Deadoon]

Origineel geplaatst door PRAET0R1AN™ ︻デ =ー:

WQHL Graphics drivers are usually signed by 2 ( soon to be 3 ) of the largest GPU tech giants so it's not relevant really, At least in the grand scheme of things.

It is relevant because you don't generally just install the driver(which can be really hard to install alone), you also install the control software, and nvidia installs another absolutely massive package of programs alongside it usually, which does a whole lot more than just act as a simple interface driver. Ghub or logitech gaming software are the control software for this.

And that comment on unsigned drivers is a red herring at best, the ghub software and it's predecessor are signed by logitech, one of the largest manufacturers of quality peripherals, and takes half the top seller positions for gaming mice, with razer taking the other half.

We also aren't talking about any community made software or anything here. These are from reputable vendors with decades of experience and history.

If anything is irrelevant here it is your comments and those tangents.

Origineel geplaatst door Deadoon:

You do realize Logitech programable mice for the last decade or so can write the macros to the mouse itself, and the mouse can use that configuration on any computer even without the software installed? The software is not sending the commands.

I wouldn't know, I haven't ever used a programmable mouse.

but that opens up a different can of fish doesn't it? could it be the actual physical mouse that is being detected and banned or what?

If that were the case EVERY logitech gaming mouse made since like 2009 or so would be banned or cause issues. These are not some small sellers as I mentioned above. This is not 10-15 years ago where there were massive mouse tier lists based on budget constraints. This mouse in question has it's own freaking subreddit due to it's fanbase and pedigree.


Long story short, this tech has been around longer than this game has been in development. It is mainstream, and not something that is unusual to be installed or running under any circumstances. It is from a reputable vendor that has properly signed software.

[PRAET0R1AN™]

Origineel geplaatst door Deadoon:

Origineel geplaatst door PRAET0R1AN™ ︻デ =ー:

WQHL Graphics drivers are usually signed by 2 ( soon to be 3 ) of the largest GPU tech giants so it's not relevant really, At least in the grand scheme of things.

It is relevant because you don't generally just install the driver(which can be really hard to install alone), you also install the control software, and nvidia installs another absolutely massive package of programs alongside it usually, which does a whole lot more than just act as a simple interface driver.

And that comment on unsigned drivers is a red herring at best, the ghub software and it's predecessor are signed by logitech, one of the largest manufacturers of quality peripherals, and takes half the top seller positions for gaming mice, with razer taking the other half.

We also aren't talking about any community made software or anything here. These are from reputable vendors with decades of experience and history.

If anything is irrelevant here it is your comments and those tangents.

I wouldn't know, I haven't ever used a programmable mouse.

but that opens up a different can of fish doesn't it? could it be the actual physical mouse that is being detected and banned or what?

If that were the case EVERY logitech gaming mouse made since like 2009 or so would be banned or cause issues. These are not some small sellers as I mentioned above. This is not 10-15 years ago where there were massive mouse tier lists based on budget constraints. This mouse in question has it's own freaking subreddit due to it's fanbase and pedigree.


Long story short, this tech has been around longer than this game has been in development. It is mainstream, and not something that is unusual to be installed or running under any circumstances. It is from a reputable vendor that has properly signed software.

Oh I'm not arguing that may be the case, I'm trying to logically look for reasons for the ban, Reasons that are at least in the realm of possibilities.

I have a logitech mouse also but it doesn't require software for it such as ghub, At least that I know of, I'm not even sure if installing it would allow me to control the rgb on my mouse but I'm willing to try it.

[=UwG=Donaramu]

Well, I just turned my ghub off. That being said, it has been on when playing, Nobody should be banned because anti-cheats are broken. I thought that's why they stopped using that ♥♥♥♥ punkbuster. How do you know it was ghub?

[Sindex]

"You should check all of your legitimate software in case our broken game doesn't like it"

Great response by EA there.

[PRAET0R1AN™]

Origineel geplaatst door Sindex:

"You should check all of your legitimate software in case our broken game doesn't like it"

Great response by EA there.

I'm not EA.

I'm just a mod, I never once claimed to be EA.

[^cheeky^0dawg]

Origineel geplaatst door Deadoon:

Origineel geplaatst door PRAET0R1AN™ ︻デ =ー:

I'm not blaming op so don't try to suggest that, I'm simply saying that he should have done some googling on its interactions with EAC because it interacts with keyboard or mice hardware directly which the AC could.. COULD determine as being used.

I don't know how you can say that them not researching the official software for their mouse isn't blaming them. Software that is literally step 2 of using the mouse, and without installing the mouse actually has buttons that have no default binding.

Did you do research on your graphics drivers when you first installed them, or did you just click next until they were installed, and update them on occasion? Or are you using the Microsoft default drivers, which are horribly inefficient and outdated?

Origineel geplaatst door PRAET0R1AN™ ︻デ =ー:

Most mice will use a generic windows driver for maximum compatibility, some will have drivers embedded in the software that installs the drivers alongside it, but yeah from what I've heard its not the mouse or the rgb that's responsible for these erroneous bans..

It's the software itself, especially if you have configured a macro or two even if its not game related ( e.g press button 3 to bring up task manager )

You do realize Logitech programable mice for the last decade or so can write the macros to the mouse itself, and the mouse can use that configuration on any computer even without the software installed? The software is not sending the commands.

stop using Macros.. lol

[Razor973]

Origineel geplaatst door ^cheeky^0dawg:

I've had GHUB running never had a problem.. its people that use macros getting banned..

Me too.

How you sure its GHUB?

[Lostdogz]

=UwG=Donaramu i don't think its called punk buster, i think its called Easy Anti-Cheat.

^cheeky^0dawg, I don't use macro's not even sure how to set it up or do that. So for the future this post is for people who got ban for no legit reason. I understand people cheat and do macros but I'm not one of them. (unless re assigning a button is a macro...i don't think it is but wtf it if was).