I just bought AC1 but I'm getting no sound at all

[Sibyl System]

My laptop:
Operating System: Windows 10 Home 64-bit
Processor: Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
Memory: 16384MB RAM
DirectX Version: DirectX 12
DirectX Database Version: 1.1.3

Intel(R) HD Graphics 4600
GeForce GTX 960M 2GB


I booted it up and there's no sound at all, I checked a random video on youtube and sound is fine, so it's not my laptop. I can run Odyssey and Origins so my graphics card is fine too, though it's not at the best settings.
Does anyone else have the same issue? How did you solve it?

[R3troSim]

Here's an excerpt from the Assassin's Creed Tweak Guide[tweakguides.pcgamingwiki.com] (https://tweakguides.pcgamingwiki.com/) that might have a fix:

If you are having audio problems in Assassin's Creed, particularly with audio glitches or missing sound, this is probably due to the game's use of EAX/DirectSound. The use of EAX can cause problems, particularly on sound cards which provide minimal EAX support, such as onboard audio. You can try one or all of the following to see if it helps (try them in the order shown):


1. Make absolutely certain you have the latest audio drivers for your sound device, and they are cleanly installed - see the Driver Installation chapter of the TweakGuides Tweaking Companion[tweakguides.pcgamingwiki.com] for links and details.

2. Make sure to disable any additional EAX or CMSS effects in your sound card's control panel.

3. If running Windows XP go to the Windows Control Panel> Sounds and Audio Devices> Audio> Advanced> Performance tab and move the 'Hardware Acceleration' slider to the first notch from the far left (i.e. Basic Acceleration).

4. Edit your DARE.ini file to reduce or increase the value of the NB_AUDIBLE_VOICES variable; also try setting DISABLE_OPTIMISATION to =TRUE - see the Advanced Tweaking section for more details of these.

5. Go to your \Program Files\Ubisoft\Assassin's Creed directory and backup the eax.dll file there, then replace it with this one: https://www.dlldll.com/eax.dll_download.html.


In the end however, if the steps above don't work, then it's likely you will either have to wait for newer audio drivers from your sound device manufacturer, or a patch from Ubisoft to fix this aspect of the game.

If not, you could try switching to Stereo audio as advised on PCGamingWiki[www.pcgamingwiki.com]; however, this I believe might only fix character audio-specific issues.

[krashd]

Assassin's Creed had a very rare problem where audio hardware acceleration had to be disabled or turned down. The #3 solution in the above guy's post is how you fix it but you will need the Windows 10 equivalent.

Windows Key + R to open the Run box and type 'Control Panel', from there you can get into the Sound settings.

I find navigating the original control panel to be much easier than the spaghetti labyrinth Windows 10 uses for it's settings.

[nonnac9]

Do you have any more instructions on how to get to the "Hardware Acceleration" because I am not finding it.

[R3troSim]

Originally posted by nonnac9:

Do you have any more instructions on how to get to the "Hardware Acceleration" because I am not finding it.

Right, so looks like disabling sound hardware acceleration has been phased out in Windows 10 judging by this post on Microsoft Answers[answers.microsoft.com]

I don't know whether there's still something you can tweak in the registry, but I have a feeling if it's been properly phased out then that's the entire feature removed completely...

I'm no expert, but couple things you could try are:

1. Click the Start menu.
   
2. Click Settings.
   
3. Click System.
   
4. Click Sound (in the left-hand menu pane).
   
5. Click Sound Control Panel (under Related Settings in the right-hand additional options pane) to open the Sound Control Panel window.
   
6. In the Playback tab, select your speakers, and then click Properties.
   
7. Click the Advanced tab, and then try experimenting enabled/disabled with the three checkboxes available to see if that resolves the problem:
   
   • Allow applications to take exclusive control of this device
     
   • Give exclusive mode applications priority
     
   • Enable audio enhancements
8. If the step 7 options don't solve it, then make sure to click Restore Defaults in that same tab so it's back to normal.

Hope this does work, let us know how you get on

If not, I'll try having a search around for a registry key and see if I find anything...

[Derley]

ok