Stuck on bouncing puni loading screen

[Tongiiezz]

It's been stuck on the screen with the puni saying "Now Loading"

How to solve this problem?

[iriyap]

What are your specs?

Just in case, right-click on the game in your library -> Properties -> Local Files -> Verify integrity of game files.

[Tongiiezz]

Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz (4 CPUs), ~2.7GHz
NVIDIA GeForce GTX 1060 6GB
DirectX Version: DirectX 12
8192MB RAM

I have tried to verify integrity of games files twice, but it doesn't worked. It is still been stuck on the "now loading" screen.

[iriyap]

Are you on Windows 10 or 7?

There were reports of this infinite loading screen bug on Windows 7 (this OS is not officially supported by the DX versions).
https://steamcommunity.com/app/1502990/discussions/0/3129415222168618858/

The user in that thread recommends to "force it to shut down and start again".

[Tongiiezz]

Mine is Windows 10

PS. I have played Atelier Sophie for 2 months after buying and it works fine and now I'm downloading Lydie&Suelle to see if it works.

[iriyap]

Sophie is running on a much older engine, while Firis and L&S are very modern games made on the same engine as Ryza.

Maybe it's your RAM. I just checked RAM usage, and Firis uses about 3GB of RAM. Try quitting your browser and closing all other background apps before launching the game.

[Tongiiezz]

I have tried Lydie&Suelle and it is fine. The problem is seen only with Firis.

[Tongiiezz]

Now, it works, i have uninstalled and reinstalled the game thrice and then the problem have been resolved.