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im not sure but never use cloud save. mayeb better use save on yoru pc directly.
some anotehr mayeb can answer that question.
I dont know how yo ushall get it back :(
At the moment the devs are helping people regain their levels due to corrupted saves or co op glitch.
Look through the patch updates and there will be one that explains what to do.
You say this, but they've been radio silent on it since making the patch notes, and i haven't heard of anyone receiving a response beyond the automatic reply when they emailed.
We are extending our support to make up for the progression loss experienced by some Lampbearers.
Those affected by the corrupted save file, please follow the steps below:
Create your new character
Send your new character save*, the name of that character, and the level you need restored, to this email: support@cigames.com
We’ll send you back your save, with enough vigor skulls to restore your previous level. You will need to restart your playthrough, but should be able to regain your progress very quickly with your high-level character.
Those affected by the old co-op savegame glitch on v.1.1.215, please follow the steps below:
Send your character save*, the name of that character, and the level you need restored, to this email: support@cigames.com
We’ll send you back your save, with enough vigor skulls to restore your previous level.
*Your character saves are located at %USERPROFILE%/AppData/Local/LOTF2/Saved/SaveGames
By the way, I've been waiting for almost 5 days, and there's been no response :D
They probably focusing on the big patches before they get around to those affected. I am not a mind reader, I am just passing off what the devs said.
It was last weekend. That I was playing with someone in co op up. I decided to level up. And they went to rest and my character that was 115 was reset to 12. I updated my review to a negative. I was so angry. About 80 hours flushed down the toilet.
Yet there were some nice Samaritans that were helping people with lost levels by giving away skulls that they had from the exploit that was patched.
If it was wasn't for that I would have uninstalled the game. I was so furious.
This issue is really being handled poorly. Like wow, that's f**king bad.
What do you expect them to do, play the game to a certain point and return your save?
The fact that they are doing anything because most devs wouldn't do anything but say sorry, we fixed it so it doesn't happen again.
I expect them to open that broken file up and fix it. It's not the first time something like this happened. Van Helsing game had similar issue and devs were actually fixing broken files. Although, in later titles they just said they will never offer this "service" again because it is a massive time sink.
It would literally be better if they put that time cooking dozens of saves in not hundreds or more (since we apparently have a 1m community) to fixing the issue. Hell, they could just link a trainer site like wemod that people are recommending instead.