Mary Skelter 2 known issues and workarounds

[Ghostlight Ltd.]

Hi,

Here are a list of some rarely occurring issues that may be experienced when playing Mary Skelter 2, which have been picked up by one or two users during beta testing.

As usual we offer the ability keep multiple saves and we recommend using that in case you encounter any issues.

Poor performance on laptop

If you are suffering from poor performance on Laptop then please make sure the graphic card settings are set to defualt to the dedicated graphics card, not the intergrated video card

Native resolution fix with desktop scaling enabled.

Thanks to Sal for this.

"I noticed if desktop scaling is set to anything higher than 100% in Windows (150% in my case), this game will run at a lower internal resolution, even if the game's resolution setting is monitor-native.

To fix this on my PC I did the following:
Browse to the Steam library and find the MarySkelter2.exe file
Right click on the file and click on Properties
Click on the Compatibility tab
Click on the "Change high DPI settings" button
Uncheck the "Override high DPI scaling behavior." check box
Click OK and OK

With this change the game should run at the native resolution and appear much sharper. For me it also fixed some strange pixelation on some 2D images."

Ultra Wide Monitors

In a few instances players with ultra wide monitors have experienced crashes while playing in Full Screen, if this is an issue for you please try using Windowed or Borderless Windowed mode

In addition the following issues were encountered in the release of Mary Skelter: Nightmares

DXFAIL error

If you have an Intel graphics card and your game crashes with DXFAIL error messages during any story-related dialogue sequences, there is now a solution to this issue:

1) Fully install all latest Windows updates. The update notes mention fixes which cover DirectX-related issues.

2) Go to Device Manager, find Display Adaptors and check the version of your current driver. Trying to use ''Update Driver'' will not work, and will claim that you have the latest driver, so you will need to update manually. Click on Properties, then check the date of your driver. If it's dated 2016 you will need to renew it to the 2018 version. Update it until you get this version: 24.20.100.6286

3) Search the web for your graphics card model and look for the latest drivers. The user hwo found the solution found there's here, but we cannot be responsible for external website contents, so please do be careful when downloading anything!

https://downloadcenter.intel.com/product/80939/Graphics-Drivers

4) Perform every restart if needed after updating your drivers.

Credit goes to '1gga' who described this solution in the Community Hub discussion pages. Many thanks to you for this finding! :)

Cannot save game

If you're unable to save your game progress, please check the following:

1) BitDefender has sometimes blocked access to your MyGames folder when running Mary Skelter. Please unblock this and you should be able to save again.

2) For those who are still unable to save please check that your save game folder isn't set to read only. Right click on the folder, select Properties and make sure 'Read Only' tick box is unchecked.

Controller not detected

A very small number of users are getting issues with the game not detecting supported controllers that are connected. To help the game recognise your controller try this: https://www.tomsguide.com/us/how-to-use-a-ps4-controller-steam,news-24039.html

If that still doesn't work, then try setting LegacyInput to 1 in the '.ini' file in the root of the game folder.

DXFAIL: DXGI_ERROR_DEVICE_REMOVED error message

If you are experiencing this message you need to update your drivers. If this doesn't work then unfortunately we're unable to resolve the issue as there's a driver issue that cannot be mitigated. This usually seems to be a problem with Intel graphics cards

Unable to create new system data

If the game repeatedly fails to create new system data then please try giving the game 'controlled folder access' in your antivirus settings

As well as these known issues, we also recommend that if you're having problems generally, please make sure all your drivers are up to date.

If you can't find a solution here please email [e-mail] with your Dxdiag and details of the problem you are experiencing.

Thanks,

The Ghostlight Team

[Angel Xex]

https://steamcommunity.com/sharedfiles/filedetails/?id=2718057182 what about these white borders in mary skelter nightmares?

[KEI]

日本のゲームを日本で売っておいて
UI、字幕は日本語対応しないんですか？

[Ghostlight Ltd.]

Originally posted by Angel Xex:

https://steamcommunity.com/sharedfiles/filedetails/?id=2718057182 what about these white borders in mary skelter nightmares?

Are you playing in Fullscreen or windowed?

[Ghostlight Ltd.]

Originally posted by KEI:

日本のゲームを日本で売っておいて
UI、字幕は日本語対応しないんですか？

すみません、UI、字幕は日本語対応しないです。
Unfortunately due to licensing restrictions we cannot sell the game in Japan. (My Japanese isn't quite good enough to say that in Japanese.)

[Angel Xex]

Originally posted by Ghostlight Ltd.:

Originally posted by Angel Xex:

https://steamcommunity.com/sharedfiles/filedetails/?id=2718057182 what about these white borders in mary skelter nightmares?

Are you playing in Fullscreen or windowed?

FullScreen

[Angel Xex]

Originally posted by Ghostlight Ltd.:

Originally posted by Angel Xex:

https://steamcommunity.com/sharedfiles/filedetails/?id=2718057182 what about these white borders in mary skelter nightmares?

Are you playing in Fullscreen or windowed?

https://steamcommunity.com/sharedfiles/filedetails/?id=2718073906 check the left border, this is fullscreen 1080p

[KEI]

Originally posted by Ghostlight Ltd.:

Originally posted by KEI:

日本のゲームを日本で売っておいて
UI、字幕は日本語対応しないんですか？

すみません、UI、字幕は日本語対応しないです。
Unfortunately due to licensing restrictions we cannot sell the game in Japan. (My Japanese isn't quite good enough to say that in Japanese.)

That is really unfortunate

[Ghostlight Ltd.]

Originally posted by Angel Xex:

Originally posted by Ghostlight Ltd.:

Are you playing in Fullscreen or windowed?

https://steamcommunity.com/sharedfiles/filedetails/?id=2718073906 check the left border, this is fullscreen 1080p

Thank you, we're currently looking into this, could you email [e-mail] with details and your Dxdiag so we can look into it please.

Also you might want to try it in Borderless Windowed mode, as that may solve the issue.

[_Gustavo]

Audio is cutting everytime i walk foward using d-pad, using xbox series wired controller
Made a quick gameplay do demonstrate
https://www.youtube.com/watch?v=7vnaw0_f1T8

[Angel Xex]

Originally posted by Ghostlight Ltd.:

Originally posted by Angel Xex:

https://steamcommunity.com/sharedfiles/filedetails/?id=2718073906 check the left border, this is fullscreen 1080p

Thank you, we're currently looking into this, could you email [e-mail] with details and your Dxdiag so we can look into it please.

Also you might want to try it in Borderless Windowed mode, as that may solve the issue.

I already sent the mail along with my dxdiag. Thank you.

[Ghostlight Ltd.]

Originally posted by _Gustavo:

Audio is cutting everytime i walk foward using d-pad, using xbox series wired controller

Thank you, we're currently looking into this, could you email [e-mail] with details and your Dxdiag so we can look into it please.

[Denyal]

is there a workaround the horrible censorship and removed content?

[Angel Xex]

Another bug found, Mary skelter Nightmare and 2 also has no sounds when you walk or open the door, and in the original port there are sounds.

[Nine]

You forgot to post the workaround to the known issue of censorship, don't worry, i've got you covered.

Workaround: Buy the switch version instead,

[Akyuu]

can confirm no walking sounds, also emailed with dxdiag, information and video