Eternal Strands

Eternal Strands

View Stats:
Game crashes every single time I start it up.
"LowLevelFatalError [File:D:\TC_AGT\work\5aa944d6606ce9b7\Engine\Source\Runtime\RenderCore\Private\ShaderCodeArchive.cpp] [Line: 385]
DecompressShaderWithOodleAndExtraLogging(): Could not decompress shader group with Oodle. Group Index: 324 Group IoStoreHash:6339086c6b746d1a43cb0809 Group NumShaders: 19 Shader Index: 4989 Shader In-group Index: 324 Shader Hash: 3BE235465C0F526B8325D6E6E47BA13ADC51BE3A
"

can reproduce it every time.


Guess they weren't kidding when they said they wanted to keep white dudes out of gaming.
HEH

At least its just gamepass, need to make room for KCD2 tomorrow anyway.

like.. how much QA did you guys actually do? I have a 4070ti super and an i9-14900KF. The fact that it seems like you didn't test on some of the most common hardware these days, is quite telling.
Originally posted by yellowbrickgames_devs:
Hey there - we just wanted to let you know that we have an update from Intel:

It is very possible that you're impacted by this known issue as reported by Intel: Intel Core 13th and 14th Gen Desktop Instability Root Cause Update [www.radgametools.com]

"There is a confirmed hardware problem affecting 13th and 14th generation Intel Core processors (13xxx and 14xxx series) that manifests as general system instability and causes, among other things, Oodle Data decompression failures and crashes in games built with Unreal.

When starting an Unreal Engine-based game, the most common failure is of this type:

DecompressShader(): Could not decompress shader (GetShaderCompressionFormat=Oodle)"

The link above outlines more details and next steps. We're very sorry to hear that you were affected by this hardware issue, but we greatly appreciate you messaging us, so that we could look into it further. Please feel free to reach out if you have any questions! 💛
< >
Showing 1-15 of 27 comments
Cant even load the game
what kind of foolishness is this i have a brand new pc and the game crashes every time i load its saying something about shaders.
AsheMan Jan 25 @ 5:08am 
I just played the demo and had no issues. Did you try verifying your files? Maybe something didn't download properly.
yellowbrickgames_devs  [developer] Jan 25 @ 6:20am 
Hey there! We'd love to help. What hardware are you running?
Same problem here.
Here is thhe error:
LowLevelFatalError [File:D:\TC_AGT\work\5aa944d6606ce9b7\Engine\Source\Runtime\RenderCore\Private\ShaderCodeArchive.cpp] [Line: 385]
DecompressShaderWithOodleAndExtraLogging(): Could not decompress shader group with Oodle. Group Index: 52 Group IoStoreHash:2e1178b5f6be8af41df50a09 Group NumShaders: 29 Shader Index: 425 Shader In-group Index: 52 Shader Hash: 420347D699C593209C7EABC82114ABEFD63957EF


I am running an i914900 with RTX4090 and 64GB
Same. i713700, RTX 4070 ti, 32gb RAM
UE Crashes, high end PC
Hey Folks,

Just opening a quick crashes discussion hopefully for it to remain constructive, and hopefully we can work toward a stable client.

Has anyone find a workaround or fix for the crashing on high end PCs?

seems to be random happens for seemingly no reason, and often when transitioning story scene to gameplay, started at the end of the prologue after the dragon fight.

Rig
-14900ks
-64gb 6000mhz Ram
-RTX 4900
-NVME internal Game Drive with around 3TB left free.
-Triple Screens, 1440p Panels running at 180hz, no surround just single primary monitor in use for display with borderless windowed mode.

No overclocking, or anything weird just running stock, and seems to be the only UE game im having this issue with currently.
gaspump Jan 30 @ 6:57am 
>14900
Bro, your CPU is dying. You might want to look that whole dumpster fire situation up.
Digmbot Jan 30 @ 7:17am 
Most likely your CPU, given the mass problems Intel had last year. UE games crashing is a classic sign that your 14000 series CPU is about to die.
Could be that you didn't get an updated bios (with intel updates that happened from summer start till end of summer in 2024) before you bios messed up your cpu.
Do updated your bios?
So you might want to check if your cpu is still a properly working one.

Disable any of the third party overlays, like nvidia overlay or whatever, you might want to check your mouse apps.

Could be also because of Win 11 24H2.
Could be also because of the latest nvidia gpu drivers, use ddu, then clean install any of these, 566.14 or 561.09 or before.

Could be where the game is installed the driver isn't properly working or giving errors.

Could be you have memory issues, so you maybe can try a single or only dual stick.

Could be your gpu is messed up.
Last edited by IchigoMait; Jan 30 @ 7:39am
Originally posted by Maru たたる:
Hey Folks,

Just opening a quick crashes discussion hopefully for it to remain constructive, and hopefully we can work toward a stable client.

Has anyone find a workaround or fix for the crashing on high end PCs?

seems to be random happens for seemingly no reason, and often when transitioning story scene to gameplay, started at the end of the prologue after the dragon fight.

Rig
-14900ks
-64gb 6000mhz Ram
-RTX 4900
-NVME internal Game Drive with around 3TB left free.
-Triple Screens, 1440p Panels running at 180hz, no surround just single primary monitor in use for display with borderless windowed mode.

No overclocking, or anything weird just running stock, and seems to be the only UE game im having this issue with currently.
Don't listen to the "your CPU is dying" parrots. Chances are high it is NOT dying.
Problem with 13900K/14900K is a faulty microcode algorithm. The latest motherboard updates fix that issue. Things you can do aswell:
disable hyperthreading and E-Cores in your BIOS (most games don't use em anyway). Oh and check your BIOS CPU multiplicators, many BIOS manufacturers have set it higher than the CPU's default.

BIOS updates often require a windows reinstallation. If you bought the PC as a bundle from a company, best to contact them first (warranty issues, windows OEM etc.).

I've got an i9 13900k and in the current 6h playtime I had no crashes or troubles.

To check your CPU health, use the Intel® Processor Diagnostic Tool.
Last edited by Toran Blackwater; Jan 30 @ 9:00am
Originally posted by Toran Blackwater:
Don't listen to the "your CPU is dying" parrots. Chances are high it is NOT dying. Problem with 13900K/14900K is a faulty microcode algorithm. The latest motherboard updates fix that issue.

Please do some research. The prevailing big issue Is a silicon problem, not a microcode issue, so chances of a hardware fault are unfortunatley not that low. The microcode may help you if you install it early enough because it reduces the power draw, slowing the degeneration. If your CPU has already been affected it will not help retroactively.

Intel does RMA those CPUs affected by the problem, but you have to actively ask for it, they did not issue a recall.
Last edited by Crimson Ardat-Yakshi; Jan 30 @ 9:09am
it has nothing to do with a dying CPU. i just installed the game today on my 9800X3D and can't open the menus or settings without crashing.

i get a "fatal error" unreal engine failure.

maybe it's the new nvidia drivers? i installed 572.16 on my 2080ti this morning before installing the game
Last edited by nintendork07; Jan 30 @ 1:15pm
Originally posted by Crimson Ardat-Yakshi:
Originally posted by Toran Blackwater:
Don't listen to the "your CPU is dying" parrots. Chances are high it is NOT dying. Problem with 13900K/14900K is a faulty microcode algorithm. The latest motherboard updates fix that issue.

Please do some research. The prevailing big issue Is a silicon problem, not a microcode issue, so chances of a hardware fault are unfortunatley not that low. The microcode may help you if you install it early enough because it reduces the power draw, slowing the degeneration. If your CPU has already been affected it will not help retroactively.

Intel does RMA those CPUs affected by the problem, but you have to actively ask for it, they did not issue a recall.
Alright, your PC is dying... get a coffin. Don't try to analyze and solve the problem first. Buy AMD right away and trust STEAM comments as your main information source, especially placative answers.

♥♥♥♥♥♥♥ idiots...
This isn't a problem with processor - I have an AMD 5800X3D and getting the same symptoms. Found their support email - if it is giving crash logs/dumps, recommend trying to send to their support team to hopefully help them resolve this for all of us running into the crash:
support@yellowbrickgames.ca
Same here got a 4060ti gpu, 64gb ram and Intel® Core™ i7-12700F Processor, was literally running it on a worse PC the other day, my upgrade arrived today and it can't run it
< >
Showing 1-15 of 27 comments
Per page: 1530 50