The Backrooms: Mass Extinction

The Backrooms: Mass Extinction

Naokiller Jul 6, 2022 @ 8:53am
After 1.3 I can't even play this game
So it's been awhile since I've played this game, and now trying to play it, none of the levels are working. It's crashing all the time say GPU error... but there is nothing with my GPU. Before 1.3, the game was running fine until now, 1.3 (or 1.32) as soon as the loading screen is done, the game doesn't even work. I don't know much about computers, but my computer is fine, nothing wrong it. The loading screen lags like crazy, and falling through the map on level 0 still happens and Not even one second, the game crashes with a GPU error... is this just a bug??
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Showing 1-15 of 18 comments
Cheropie  [developer] Jul 6, 2022 @ 3:45pm 
I think you might be running out of GPU memory. The switch from Unreal Engine 4 to Unreal Engine 5 might of made the game more intensive. I've released an update just now that might improve things. Let me know if you still run into this.
Naokiller Jul 6, 2022 @ 4:01pm 
Originally posted by Cheropie:
I think you might be running out of GPU memory. The switch from Unreal Engine 4 to Unreal Engine 5 might of made the game more intensive. I've released an update just now that might improve things. Let me know if you still run into this.
It crashed again. Saying GPU Crashed or D3D was disconnected... I check the GPU, it was doing fine as far as I know of...
Naokiller Jul 9, 2022 @ 11:36am 
Originally posted by Cheropie:
I think you might be running out of GPU memory. The switch from Unreal Engine 4 to Unreal Engine 5 might of made the game more intensive. I've released an update just now that might improve things. Let me know if you still run into this.
Thank you for the fix, it's now working. Little lag sometimes in some areas but it's okay. Thank you
Bencad25 Jul 21, 2022 @ 12:53pm 
same for me i can't even play the game,it say that i need to check if i have enough memory space...

spolier:i have like 16 GO of ram,so it shouldn't be a poblem
Last edited by Bencad25; Jul 21, 2022 @ 12:53pm
SinAscendant Aug 2, 2022 @ 8:09pm 
Same issue. Running a RTX 2060, so a midrange card, but I can't even play the game on Low. Every time I start the game up I get the graphics memory issue.



Originally posted by Cheropie:
I think you might be running out of GPU memory. The switch from Unreal Engine 4 to Unreal Engine 5 might of made the game more intensive. I've released an update just now that might improve things. Let me know if you still run into this.

This is absolutely not the issue. I don't run out of video memory in other games. Something is wrong with the way you're loading assets, or something has a memory leak. My card has 6 gigs of memory on it and less than 1 gig is being used when I boot the game. There's absolutely no reason for the game to be suddenly inhaling 5 gigs of graphical memory unless you're trying to load the entire map at once when the game starts
Naokiller Aug 2, 2022 @ 9:53pm 
damn... I have a 1050 and it runs okay... I haven't play it for a while. But it worked fine last I played
Cheropie  [developer] Aug 16, 2022 @ 9:52pm 
I'm working on fixing the memory issue with the upcoming Beta. Seems to be a problem with the game getting bigger and then needing to load more stuff.
Bencad25 Aug 18, 2022 @ 10:41am 
ok so now the game doesn't crash anymore,but now it's an infinite loading,it doesn't start the map,please fix this devs...
SparqBeam Aug 19, 2022 @ 2:11pm 
same crash due to the memory with a gtx 1660Ti, please fix the problem
Naokiller Sep 11, 2022 @ 6:00pm 
So there's a weird thing I found... one bugs (that's another topic for later) and why the thing crashes. When I play the game on my internal hard drive or whatever it's called, it works fine, but on my ssd drive (External), that's why it gives me that error... what I don't know is, why is it doing that?
Naokiller Sep 11, 2022 @ 8:21pm 
nvm here's what gives me the gpu error...
Doesn't work for Level 0.3
Doesn't work for Some of Level 0 (District 6, and Green light [District 7] and probably more idk)
Some of Level 0.2

Works:
Some parts of Level 0
Level 0.2 (Some of it)
Level A
works fine but for some of them.

I hope it can be fixed or possible to play

Originally posted by Cheropie:
I'm working on fixing the memory issue with the upcoming Beta. Seems to be a problem with the game getting bigger and then needing to load more stuff.
Last edited by Naokiller; Sep 12, 2022 @ 10:44am
Cheropie  [developer] Oct 1, 2022 @ 5:12am 
How is this in the most recent build? I restructured a bunch of the game so the levels aren't all in one big map now. The highest I was able to get RAM usage was a bit under 9GB, but with most maps it stayed under 5GB. I haven't checked graphics card memory yet, but it should be loading in fewer assets if there are fewer sublevels per map. If it needs further optimization I could always split the maps up again. Let me know!
Last edited by Cheropie; Oct 1, 2022 @ 5:21am
Cheropie  [developer] Oct 1, 2022 @ 5:17am 
So I split the maps like this:
Level 0 District 1
Level 0 District 6 (Four times the size of a regular district)
-
Level 0 District 2
Level 0 District 3
Level 0 District 4
Level 0 District 5
Level 0.2
Level 0.3
-
Level A District 1
Level A District 2
Cheropie  [developer] Oct 1, 2022 @ 5:19am 
If I need to split them again, I'll probably do:
Level 0 District 1
Level 0 District 6 (Four times the size of a regular district)
-
Level 0 District 2
Level 0 District 3
Level 0.2
-
Level 0 District 4
Level 0 District 5
Level 0.3
-
Level A District 1
Level A District 2
Naokiller Oct 1, 2022 @ 9:10am 
Originally posted by Cheropie:
If I need to split them again, I'll probably do:
Level 0 District 1
Level 0 District 6 (Four times the size of a regular district)
-
Level 0 District 2
Level 0 District 3
Level 0.2
-
Level 0 District 4
Level 0 District 5
Level 0.3
-
Level A District 1
Level A District 2

Level A works fine... beside of loading bug that happened, other that both districts are fine.
0.2 has some bit of problem (Some of it works, Some of it doesn't)
And level 0, all I can find is District 6 being the problem
And level 0.3... just doesn't work even at the start.
I tried turning down the graphic settings to see if that would be it (Since I'm using a GTX 1050 and i5 9300... lowering the graphic setting may have helped it, idk) but when I try, I feel like the graphics haven't changed, and when I got back into the main menu, they were reset back to were they were.
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