Can't take jobs. Mulch plate required but I have the mulch plate attached.

[Risk Management]

Can anyone please help me understand this.

I have the Patterson RO-A with mulch plate attached yet I can't do some jobs as they say "Mulch plate required".

Any ideas?

[Saturna]

I'm having the same problem with the Tornado 6108 hw.

[Just_Little_Ghost]

Did you buy the plate?
if so, did you go back and install the plate?

[Herocam27]

You have to buy the Mulch Plug under attachments