game is literally unplayable (fatal error)

[Officer Majima]

was having fun until I got the Ue4-Snowfall game LowLevelFatalError Crash on start up every time i run the game. I uninstalled and reinstalled and still get the crash. Anyone else having this problem? this game is good (minus the crash and occasional fps drops).

[Mikawelll]

And still no patch for fixing thoses issues.... i can't believe it.

[Raychul]

Any word of a fix yet? Tried everything suggested so far in this thread & still crashes at start of first cutscene.

[TS2]

For those with AMD hardware, does turning off Surface Format Optimization help at all?

What it does when enabled is forcibly convert FP16 shaders in the pipeline (usually for DirectX 9, but may be applied to newer API versions as well) to inferior R11G11B10 ones. It may be in conflict with what the game is trying to do.

Setting Tessellation and other settings to Use Application Settings may also be of use here, so the driver is not interfering as much.

Otherwise, make sure to open the Admin Terminal and apply the dism /online /cleanup-image /restorehealth, followed by sfc /scannow to apply the repair image to the main one.

Oh, and if on Windows 11, you will need to replace several drivers with Win11-specific ones if you upgraded from Windows 10. This includes the GPU, CPU, Motherboard Chipset, Ethernet, and Wi-Fi modules, among others.

Additionally, make sure the latest Visual C++ Redistributables, PhysX System Software, and Microsoft Store Video Extensions are installed just to be sure.

[Шпротная Диета]

I have the same problem after an hour of playing. And i've tried everything to solve this, but unfortunatelly this ♥♥♥♥ didn't help.

[TS2]

Originally posted by Шпротная Диета:

I have the same problem after an hour of playing. And i've tried everything to solve this, but unfortunatelly this ♥♥♥♥ didn't help.

What OS version did you have, what GPU and CPU do you have, and what did that trying of everything include?

Additionally, I know I listed a bunch of things above that may or may not work, but did your attempts to fix this error also involve things such as updating the BIOS and system firmware for your motherboard, or even doing a full reset of Windows just to be sure?

[Duncan Mckokinner]

i had the same issue as well. what fixed it for me was putting raytracing settings to low and then it worked as intended

[OKdrummer87]

I have this problem. Happens every few hours. I absolutely hate it because it ruins the flow and immersion.
11600K (not OC)
3070 ti
16g DDR4
Windows 11

[rogb1970]

This has happened in other UE engine games. It doesn't like overclocked GPU's. My RTX 2060 had a factory OC. I dialled it back from what was set as default and it was just fine after that. Even if you haven't OC'ed it yourself, the manufacturer could have. Dial it back and see how you get on.

[新手實習中]

same issue

[No_name]

Fix:
Go to "C:\Users\[YourUser]\AppData\Local" and delete folder "D3DSCache".
(or rename it if u are afraid to delete)

[TS2]

Originally posted by No_name:

Fix:
Go to "C:\Users\[YourUser]\AppData\Local" and delete folder "D3DSCache".
(or rename it if u are afraid to delete)

A nuclear option for purging the system Direct3D shader cache, it seems. Interesting.

I wonder if this is part of why Unreal Engine 4 and 5 games tend to be notorious for requiring uninstalls and reinstalls to get 'fresh' PAK files and such, as with that, the game is forced to build a new shader cache based on the new information.

With updates to an existing installation, the game may not do a full or proper shader cache rebuild to account for the new information, or would have issues with its PAK file content that interfere with the ability to do so.

Maybe this offers something new, but who knows?

[Seki]

Hi idk did u resolve this but i did with this, change audio language from japanese to english, cuz u didn't install the japanese language package i think

[MortusMg]

Originally posted by No_name:

Fix:
Go to "C:\Users\[YourUser]\AppData\Local" and delete folder "D3DSCache".
(or rename it if u are afraid to delete)

I know that this comment is almost 2 years old, but this is the ONLY solution that helped me, and I tried around dozen from opening with admin rights and all the way to registry tweaking and bios update, but this person's solution was the only one that avtualy worked.

THANK YOU RANDOM PERSON ON THE INTERENT FOR YOUR HELP.

P.S. Yes, I was screaming the last sentence.😁

[Dieter]

This thread was quite old before the recent post, so we're locking it to prevent confusion.